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New Carrollton

    Senior Voice Engineer - New Carrollton, United States - Astor & Sanders

    Astor & Sanders
    Astor & Sanders New Carrollton, United States

    1 day ago

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    Description

    Job Description

    Job Description

    VoIP Engineer

    Astor & Sanders, an IT solutions provider located in McLean, VA, is currently seeking exceptional candidates for a Cisco VoIP Engineer experienced to assist our client with providing Level 3 network support. This position is hybrid onsite in New Carrollton, MD.

    • Troubleshoot and resolve Cisco VoIP issues (Network, Software and Hardware)
    • Provide Level 3 VoIP support
    • Work with NOC VoIP team planning and upgrading UC, UCS and VMWare servers
    • Provide Support for BareMetal setups (network device refreshes)
    • Monitor incoming tickets and take the appropriate action, including updates and closures.
    • Provide "state of the network" status reports throughout the shift.
    • Monitor and open tickets for selected network events.
    • Additional duties as assigned

    Requirements

    • Providing Level 3 VoIP support at an enterprise level
    • Bachelor's Degree in Project Management, Computer Science, Information Systems, Business, Engineering or equivalent.
    • Troubleshooting Cisco VoIP issues with connectivity
    • 5+ years of IT experience in network, infrastructure and communications
    • Experience with IT in a Federal environment

    Benefits

    Astor & Sanders Corporation ) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation (Astor) is an Equal Opportunity Employer.

    Some of our competitive benefits include:

    • Medical and dental coverage
    • 401k plan with employer contribution
    • Paid holiday, vacation, and sick leave
    • Metro-check program
    • Tuition reimbursement

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