Jobs
>
Durham

    Information Technology Operations Specialist - Durham, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Durham, United States

    3 weeks ago

    Motion Recruitment background
    Description

    Our global SaaS client is looking for a contract IT Operations Specialist I. This is an onsite position located in Durham, NC. This role coordinates, diagnoses, and troubleshoots internal employee issues with technology.

    *This is a 12-month contract W2 to start, with the opportunity to extend or convert*

    *Onsite in Durham, NC*

    Responsibilities

    • Receives requests through the IT ticketing system, via email, Slack, or phone for assistance on computer related problems including network, hardware, software, peripheral, and related equipment; determines severity of problems; troubleshoots, resolves or refers to appropriate technical staff as appropriate, trains users in resolving problems.
    • Participates in the acquisition, installation, upgrade, and maintenance of workstations, laptops, software, and related systems; installs, moves /relocates, and configures software for new users; Install, configure, and patch various operating systems (Windows 10, OSX) for laptops /desktops; manage hardware and software asset lists
    • Ensures quality customer service to Avalara staff; ensures proper and accurate feedback on technical problems; and coordinates communication between user and IT staff
    • Utilizes and maintains ticket tracking systems, software, and related systems to ensure efficient help desk and customer service operations, maintains forms, documentation, and logs
    • Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions
    • Ensures conformance with established IT and company policies and procedures; recommends improvements in workflow, procedures, and use of equipment and forms; implements improvements as approved; and provides on-call support

    Qualifications

    • Experience troubleshooting skills for windows/Mac based platforms, smart phones, and A/V equipment Willingness to learn, develop, and contribute in a fun, fast-paced environment
    • Self-starter that brings both interpersonal skills and creative problem solving skills

    You will receive the following benefits:

    • Medical Insurance - Four medical plans to choose from for you and your family
    • Dental & Orthodontia Benefits
    • Vision Benefits
    • Health Savings Account (HSA)
    • Health and Dependent Care Flexible Spending Accounts
    • Life Insurance, Long-Term & Short-Term Disability Insurance
    • Hospital Indemnity Insurance
    • 401(k) including match
    • Paid Sick Time Leave
    • Legal and Identity Protection Plans
    • Pre-tax Commuter Benefit
    • 529 College Saver Plan

    Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

  • WIRB-Copernicus Group

    Business Operations Specialist

    3 weeks ago

    WIRB-Copernicus Group Durham, United States

    ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...

  • Durham County

    operations & maintenance specialist i

    2 weeks ago

    Durham County Durham, United States Full time

    RESPONSIBILITIES: · The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. · Assists with operating, adjusting, and maintain ...

  • Integrated WealthCare, LLC

    Investment Operations Specialist

    1 week ago

    Integrated WealthCare, LLC Durham, United States

    Company Overview: Integrated WealthCare is a dynamic financial services firm dedicated to serving the unique needs of the medical community. We foster a culture of growth and innovation, backed by a profound understanding of the financial landscape. · Location: Durham, NC · About ...

  • Spectra Experiences

    Operations Specialist

    2 weeks ago

    Spectra Experiences Durham, United States

    The Operations Specialist will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, set up and breakdown of chairs, tables, staging, housekeeping, etc. This role will pay an hourly wage Operations Specialist, Operat ...

  • Oakview Group

    Operations Specialist

    2 weeks ago

    Oakview Group Durham, United States

    Oak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...

  • AEG

    Operations Specialist

    1 week ago

    AEG Durham, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · The Operations Specialist will perform general labor duties as assigned. Duties included but not ...

  • Oak View Group

    Operations Specialist

    2 weeks ago

    Oak View Group Durham, United States

    Oak View Group - Durham Convention Center [Room Attendant / Cleaner] As an Operations Specialist at Oak View Group, you'll: Be responsible for the routine cleanliness of the facility and in addition, will assist in set-up, show care and clean-up of events; Regularly check restroo ...

  • AEG

    Operations Specialist

    1 week ago

    AEG Durham, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewThe Operations Specialist will perform general labor duties as assigned. Duties included but not limited ...

  • Oak View Group

    Operations Specialist

    2 weeks ago

    Oak View Group Durham, United States

    Overview: · The Operations Specialist will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, set up and breakdown of chairs, tables, staging, housekeeping, etc. · This role will pay an hourly wage of $16 to $18 ...

  • Tempus

    Physical Security Operations Specialist

    1 hour ago

    Tempus Durham, United States

    Passionate about precision medicine and advancing the healthcare industry? · Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evi ...

  • Tempus

    Physical Security Operations Specialist

    3 weeks ago

    Tempus Durham, United States

    Passionate about precision medicine and advancing the healthcare industry? · Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evi ...

  • teamworkonline

    Operations Specialist

    2 weeks ago

    teamworkonline Durham, United States

    Overview · The Operations Specialist will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, set up and breakdown of chairs, tables, staging, housekeeping, etc. · This role will pay an hourly wage of $16 to $18.00 ...

  • Select Source International

    Healthcare Operations Specialist

    4 days ago

    Select Source International Durham, United States

    Job Description · Job DescriptionJob Title: Operations Specialist · Location: North Carolina · Duration: 6 Months · Summary: · Perform outreach based on assignments received through various methods, including outbound calls to various providers, members, vendors, or other outside ...

  • Cynet Systems

    Operations Support Specialist

    3 weeks ago

    Cynet Systems Durham, United States

    Job Description: · Responsibilities: Receive and process enrollment requests into the CRM system, following up to obtain any missing information. · Provide customer phone support for enrollment questions and issues. · Support investigation and resolution of duplicate records. ...

  • TransPerfect

    Event Operations Specialist

    2 weeks ago

    TransPerfect Durham, United States Full time

    TransPerfect Is More Than Just a Job... · Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. · DESCRIPTION · • Coordinat ...

  • Merck

    Specialist, Purification Operations

    2 weeks ago

    Merck Durham, United States Full time

    Job Description · Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing netw ...

  • Proliance Consulting

    Information Technology Operations Specialist

    3 weeks ago

    Proliance Consulting Durham, United States

    The IT Ops Specialist I coordinates, diagnoses, and troubleshoots internal employee issues with technology. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from ...

  • Bee Talent Solutions

    Information Technology Operations Specialist

    3 weeks ago

    Bee Talent Solutions Durham, United States

    Job Brief: · The Service Desk Administrator I coordinates, diagnoses, and troubleshoots internal employee issues with technology. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from lo ...

  • Army National Guard

    74D Chemical Operations Specialist

    2 days ago

    Army National Guard Durham, United States

    Job Description · Join the frontlines to protect against some of the world's most powerful threats. As a Chemical Operations Specialist for the Army National Guard, you will support the country during natural disaster relief efforts and safeguard the nation from chemical and bio ...

  • Army National Guard

    74D Chemical Operations Specialist

    1 week ago

    Army National Guard Durham, United States

    Job Description · Join the frontlines to protect against some of the world's most powerful threats. As a Chemical Operations Specialist for the Army National Guard, you will support the country during natural disaster relief efforts and safeguard the nation from chemical and bio ...