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    Customer Sales Representative - Chicago, United States - Journey

    Journey
    Journey Chicago, United States

    1 week ago

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    Description

    Applicants must have previous experience in freight brokerage shipper-facing sales.

    This role is hybrid/on-site in Chicago.

    Currently working with a freight brokerage seeking an experienced shipper-facing sales rep. This is a profitable, growing brokerage with significant upside for their sales team in regards to open opportunities available to pursue. This established company has a proven execution model and is primed for growth as it continues to add to its sales team.

    About this role:

    • Present, promote and sell transportation services to prospective customers
    • Achieve agreed-upon sales targets and outcomes within the schedule
    • Perform cost-benefit and needs analysis for potential and existing customers
    • Establish, develop, and maintain positive customer relationships
    • Reach out to prospective customers through all available channels, including but not limited to cold calling, cold messaging, attending conferences, LinkedIn messaging, etc.
    • Expand wallet share with current customers
    • Expedite the resolution of customer problems and complaints to maximize satisfaction
    • Coordinate sales efforts with team members and other departments
    • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

    Additional requirements:

    • Ability to negotiate freight rates and fees
    • Strong familiarity with common industry technology including, but not limited to, rating tools and TMS systems
    • Strong communication skills and ability to set priorities
    • Ability to productively work remotely
    • Willingness to travel when needed/when possible
    • Proficiency in Microsoft Suite (Word, Excel, Outlook, Teams)
    • Problem Solver with attention to detail

    Salary range determined by experience: $65,000-105,000/year.

    This position is also eligible for commission.

    We are not expecting candidates to transition their entire book of business; however, our clients do require 2 years of previous experience in shipper-facing sales/building an organic book of business.

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