- Present, promote and sell transportation services to prospective customers
- Achieve agreed-upon sales targets and outcomes within the schedule
- Perform cost-benefit and needs analysis for potential and existing customers
- Establish, develop, and maintain positive customer relationships
- Reach out to prospective customers through all available channels, including but not limited to cold calling, cold messaging, attending conferences, LinkedIn messaging, etc.
- Expand wallet share with current customers
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Coordinate sales efforts with team members and other departments
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Ability to negotiate freight rates and fees
- Strong familiarity with common industry technology including, but not limited to, rating tools and TMS systems
- Strong communication skills and ability to set priorities
- Ability to productively work remotely
- Willingness to travel when needed/when possible
- Proficiency in Microsoft Suite (Word, Excel, Outlook, Teams)
- Problem Solver with attention to detail
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Customer Sales Representative - Chicago, United States - Journey
Description
Applicants must have previous experience in freight brokerage shipper-facing sales.
This role is hybrid/on-site in Chicago.
Currently working with a freight brokerage seeking an experienced shipper-facing sales rep. This is a profitable, growing brokerage with significant upside for their sales team in regards to open opportunities available to pursue. This established company has a proven execution model and is primed for growth as it continues to add to its sales team.
About this role:
Additional requirements:
Salary range determined by experience: $65,000-105,000/year.
This position is also eligible for commission.
We are not expecting candidates to transition their entire book of business; however, our clients do require 2 years of previous experience in shipper-facing sales/building an organic book of business.