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IT support specialist
3 days ago
Apex Ventures Cleveland, United StatesFor over 85 years, STEAG has been a leader in efficient and secure energy production. STEAG Power GmbH operates coal-fired power plants at six locations in Germany, accounting for approximately five percent of the country's total electricity generation. These coal-fired power pla ...
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Technical Support Specialist
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Fowler High Precision Canton, United States**Overview**: · **Responsibilities**: · - Utilize NetSuite Field Service Module to log calls, initiate service orders and inform service manager of all serious customer complaints and escalations. · - Participate in product, service and any other training as required by managemen ...
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Office Support Specialist
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NR Consulting LLC Stow, United States**Job Type**: Contract · Pay: $ $18.50 per hour · Schedule: · - 8 hour shift · - Day shift · - Monday to Friday · - Morning shift · Application Question(s): · **Experience**: · - offise support: 3 years (preferred) · Work Location: In person ...
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Technical Support Specialist
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Professional Placement Services , LLC Sharon Center, United StatesTECHNICAL SUPPORT SPECIALIST 1ST SHIFT $18.00-$20.00 TO START Future Potential for Advancement You will primarily be responsible for inbound calls/inquires and handling customer issues and vendors and working with the Sales Department to handle customer requests. You must have pr ...
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Behavior Support Specialist
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Kalamazoo RESA Portage, United States**Division**: Special Education · **Position Type**: · Specialized Instructional Services · 10 Month · Work Hours: M-F 7:30 - 4:00 · (Job Grade: 17) · **Summary**: · Models and teaches implementation of behavioral strategies to parents, teachers, and paraprofessionals. · **Essent ...
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Recovery Support Specialist
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Healthcare Alternative Systems, Inc (H.A.S) Broadview, United States**Recovery Support Specialist - Madden/Reed Hospital** · 1200 S 1st Ave · Maywood, IL 60153 · Full-Time, Non-Exempt · **Healthcare Alternative Systems, Inc. (H.A.S.)** is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding commu ...
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Care support specialist
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Nebula Technologies East Fairview, United StatesThe East Fairview Life Assistance Association is an organization for people with disabilities (with a focus on intellectual disabilities). It is organized as a non-profit association and was founded in 1964. We support approximately disabled or at-risk individuals from the East F ...
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Program Support Specialist
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Healthcare Alternative Systems, Inc Broadview, United States**Healthcare Alternative Systems, Inc. (H.A.S.) **is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relation ...
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Stellar Enterprises Wadsworth, United StatesAre you tired of just crunching numbers in accounting? Do you want to share your accounting expertise with others? Then a change from being a user to supporting our financial software proDoppik as an application manager is the perfect opportunity for you. We are excited to welcom ...
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Peer Support Specialist- Broadview
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Healthcare Alternative Systems, Inc (H.A.S) Broadview, United States**Peer Support Specialist · - Broadview** · W Roosevelt Rd. · Broadview, IL, 60155 · Full-Time, non-exempt · **Healthcare Alternative Systems, Inc. (H.A.S.)** is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. W ...
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Technology Support Specialist
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Wadsworth City Schools Wadsworth, United StatesPosition Type: · Technology/Computer Technician · Date Posted: · 4/19/2024 · Location: · Wadsworth High School · Date Available: · 2024/2025 SY · Closing Date: · Until Filled RESPONSIBLE TO: Technology Supervisor and Director of Instruction & Professional Development · DETAIL ...
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Support Specialist
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BS&A Bath, United StatesJob Description · Job DescriptionEnterprise Software Support SpecialistCompany Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our ...
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Zenith Innovations Hartville, United StatesYou will work in a renowned, successful and well-established company in the market with Hartville. · Collaboration: Teamwork and productive cooperation are core values of the company · Work environment: You will work in a pleasant atmosphere with a collegial team spirit · Variety ...
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IT Support Specialist
3 weeks ago
Merryweather Foam Barberton, United StatesJob Description · Job Description1. Do you have so much computer repair skill that it's falling out of your pockets? · 2. Are you sick of working for huge, uninspired companies where you feel like you are a cog in a wheel or a number in their system? · 3. Would you rather be part ...
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Omega Innovations Reader, United StatesAbout Syserso Networks GmbH: · We are a regional, nationwide operating system integrator and service provider in the field of telecommunications. The company has over 20 years of experience in the design, provision, installation, and support of complete telecommunications network ...
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IT Support Specialist
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Crystal Clinic Orthopaedic Center Akron, United StatesPosition Summary · The IT Support Specialist I is responsible for on-site and remote support for computer network systems ensuring courteous, timely and effective resolution of client issues. Installs, maintains, and supports network systems including computers, mobile devices, t ...
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IT Support Specialist
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Involta Akron, United StatesJob Summary: · The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request track ...
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IT Support Specialist
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Franklin Apprenticeships LLC Akron, United StatesJob Description · The Franklin Apprenticeships mission is about connecting passionate, eager, and highly motivated technology talent with employers. We work with large Fortune 500/1000 companies across the country who hire apprentices from our pre-apprenticeship program with no ...
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IT Support Specialist
10 hours ago
Cleveland Steel Container Corporation Hudson, United StatesCleveland Steel Container is an employee-owned company. We are a family oriented, team-based organization that is the leader in the steel container industry. A key to our success has been our unique company culture that is based on openness, honesty, accountability, and cooperati ...
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IT Support Specialist
1 week ago
Cleveland Steel Container Corporation Hudson, United StatesCleveland Steel Container is an employee-owned company. We are a family oriented, team-based organization that is the leader in the steel container industry. A key to our success has been our unique company culture that is based on openness, honesty, accountability, and cooperati ...
Technical Support Specialist - Sharon Center, United States - PPS-HPS
Description
TECHNICAL SUPPORT SPECIALIST
1ST SHIFT
$18.00-$20.00 TO START
Future Potential for Advancement
You will primarily be responsible for inbound calls/inquires and handling customer issues and vendors and working with the Sales Department to handle customer requests.
You must have professionalism, patience, and a people first attitude, while attention to detail is a must and good attendance.
You will be handling service and other product support including inquiries for service and product information, diagnosing service-related issues, and providing a stellar customer experience.
You will be required to work on the Shop Floor in Assembly and Shipping to learn the Product and Product Lines during the Training Process.
Duties and Responsibilities
Receive incoming calls from customers and vendors providing product support.
Accept and handle technical/diagnostic calls and process emails/requests.
Respond to customers and field emails.
Document support calls in tracking database.
Complete status updates.
Performs other specific duties or assignments as directed by the Engineering Department.
Qualifications
High school education or equivalent is required.
Minimum 1-year call center/customer service experience.
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.
Ability to read/understand service manuals/bulletins.
Excellent communication and interpersonal skills verbal and written, are required to effectively and accurately communicate via email, text, and telephone.
Possess an attention to detail and Problem solving skills a must.
Ability to work with minimal supervision and research product catalog and using traditional and online resources.
Working familiarity of various office equipment (telephone, computer, fax, copier, etc.) and be PC proficient with basic skills in Internet, Excel, and Word.
