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Lalande-de-Pomerol

    Senior Property Manager - Miami, United States - BGSF

    BGSF
    BGSF Miami, United States

    2 weeks ago

    Default job background
    Real Estate
    Description

    Senior Commercial Property Manager – Must have Class A Commercial Office experience

    Direct Hire; $120,000 + discretionary bonus

    Miami, FL 33131

    Summary:

    The Senior Property Manager is responsible for leading the management of a 636,000-square-foot office tower in downtown Miami. This position ensures the long-term success of the property by providing the highest level of customer service to tenants and maintaining the appearance of the property to company standards.

    Essential Responsibilities:

    Tenant Relations:

    • Provide the highest level of customer service to tenants and partners.
    • Ensure timely collection of rents from tenants.
    • Oversee move-in process to tenant's satisfaction.
    • Visit tenants regularly and maintain a positive, productive, and professional relationship.
    • Complete documents pertaining to lease administration and coordinate all required activities.
    • Assist with tenant renewals, expansions and contractions including coordination of move-outs.

    Property Inspection and Maintenance:

    • Regularly inspect and evaluate all building components, equipment, systems, and grounds to ensure that the appearance and operation of the property meets Company standards.
    • Ensure coordination of routine services and 3rd party vendors and emergency response activities
    • Work with the Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programs.
    • Maintain tenant request/contact logs and ensure requests are responded to in a timely fashion.
    • Monitor and review preventive maintenance programs.

    Work Orders & Contracts:

    • Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction.
    • Work with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform work.
    • Oversee to ensure that work performed by contractors is performed timely and appropriately.

    Budgets/Financial Control:

    • Prepare and execute annual operating budgets; actively participate in the capital planning process.
    • Oversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelines.
    • Prepare monthly operating reports to clients and report on budget vs. actual operating variance.
    • Manage collection of accounts receivable and tenant default situations
    • Develop scopes of work for capital projects, bid all work, and coordinate the execution of these projects.

    Tenant Improvements:

    • Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief Engineer
    • Provide project status updates and participate in tenant improvement reviews.
    • Coordinate progress meetings and/or project planning to stay within schedules and on budget.
    • Manage job cost/tracking sheets, punch lists and close out projects.

    Management & Leadership:

    • Determine property staffing requirements; hire and train staff.
    • Set employee goals and objectives; communicate and monitor progress.
    • Develop staff to maximize potential.
    • Monitor staff performance including performance reviews.
    • Delegate work duties to staff to attain objectives.
    • Evaluate current business processes and systems.
    • Plan and implement procedures and systems to maximize operating efficiency.
    • Establish and maintain controls.

    Qualifications:

    • Demonstrated commitment to customer service and a track record of exceeding customer expectations. Self-starter with highly effective independent work skills that can function effectively within a team environment.
    • Excellent time management and organizational skills with a proven ability to meet deadlines.
    • Strong negotiation skills.
    • Project Management experience.
    • Working knowledge of construction processes and AIA contracts, RFI's, change orders, invoice processing, drawings, specifications, and terminology.
    • Well-developed analytical, interpersonal and communication (both written and verbal) skills.
    • CPM, CFM or RPA designation and state real estate real estate license a plus.
    • 5-10 years of property management experience with a demonstrated track record of success. (Class A Office experience required)
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