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Customer Care Representative
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Customer Care Representative
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Professional Management Enterprises Indianapolis, United StatesProfessional Management Enterprises is seeking a Customer Care Representative to join our call center teamAs a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquiries. You will guide our customers to a better healthcare experi ...
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Customer Care Representative
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Professional Management Enterprises Indianapolis, United StatesProfessional Management Enterprises is seeking a Customer Care Representative to join our call center teamAs a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquiries. You will guide our customers to a better healthcare experi ...
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Customer Care Representative I
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Elevance Health Indianapolis, United StatesAnticipated End Date: · Position Title: · Customer Care Representative I - FHPS · Job Description: · Job Title: Customer Care Representative I · Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of our Elevanc ...
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Customer Care Representative I
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Elevance Health Indianapolis, United StatesJob Title: Customer Care Representative I · **Location:** This position will work a **hybrid model (remote and office)** . The ideal candidate will live within 50 miles of our Elevance Health PulsePoint location at **220 Virginia Ave, Indianapolis, IN** **46204** **.** · **This p ...
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Customer Care Representative I
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intake patient care representative
Found in: Careerbuilder One Red US C2 - 4 days ago
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Intake Patient Care Representative
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patient account resolution rep- client services
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behavioral health rep
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Community Health Network Indianapolis, IN , USA, United StatesBehavioral Health Representative · Full - time day shift position · Indianapolis, Indiana · Join Community · Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our nei ...
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patient access rep- behavioral health- north
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Global Clinical Development Scientist
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client service representative
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VCA Animal Hospitals Indianapolis, IN , USA, United StatesVCA Beech Grove Animal Hospital seeks a Part-Time Client Service Representative to join our Front Desk Team · Why We Need You · As the face of VCA Beech Grove Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer' ...
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Care Access Indianapolis, IN , USA, United StatesWhat We Do · Care Access is delivering the future of medicine today Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping acc ...
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physician - internal medicine - stones crossing pavilion
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Community Health Network Indianapolis, IN , USA, United StatesJob Location · This physician will join Community Physician Network, a multi-specialty group with over 1,000 providers in Indianapolis, IN. With an appealing blend of big-city amenities, cosmopolitan style, and communities, which boast top-notch school systems, the Indianapolis a ...
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nurse practitioner
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Community Health Network Indianapolis, IN , USA, United StatesCommunity Health Network, in collaboration with Community Hospital Oncology Physicians, LLC, is seeking an experienced Nurse Practitioner (5 years experience minimum) to collaborate with medical/hematology oncologists. · * Great work atmosphere with engaged, cohesive partners · * ...
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board certified behavior analyst
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behavior clinician
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patient service rep breast care
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Community Health Network Indianapolis, IN , USA, United StatesPatient Service Representative · Full - time day shift position · Indianapolis, Indiana. · Join Community · Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neig ...
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physician - bmt and cellular therapy
Found in: MyJobHelper US C2 - 4 days ago
Community Health Network INDIANAPOLIS, IN, USA, United StatesJob Location · Community Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world's largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Com ...
Customer Care Representative - Indianapolis, United States - Anthem
Description
**Customer Care Representative - CSBD Central West **
Location: Indianapolis, IN JobFamily: Customer Service Req #: Date Posted: Jan 12, 2022 **Description:**
**Description**
SHIFT: Day Job
SCHEDULE: Full-time
*Your Talent. Our Vision*. At **Anthem, Inc.**, its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will **drive the future of health care**.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
**Customer Care Representative**
Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment. As we continue to monitor guidance from CDC and state officials there may be times you would need to report to the office on a monthly or quarterly basis for team meetings or engagement activities. As a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someones life and help make healthcare easy, apply today
***$500 Sign on Bonus Included**
**Heres what a typical day may look like:**
From the moment you login, youll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
**Heres what Anthem offers:**
A career path with opportunity for growth
Ability to obtain your Associates or Bachelors degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
**Qualifications**
**Requirements**
High school diploma and 1 year of experience with strong oral communication skills or any combination of education and experience, which would provide an equivalent background.
Ability to work from home with internet access and a quiet and private workspace
Ability to work any 8-hour shift between the hours of 8am and 10pm with possible Saturday hours.
**Preference**
A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact
A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns
A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer
Must have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet members needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed.
Flexible and quick learner, willing to adapt to changing customer and business needs.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide and Anthem approves a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.
Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For, is ranked as one of the 2020 Worlds Most Admired Companies among health insurers by Fortune magazine, and a 2020 Americas Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
