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- A career path with opportunity for growth
- Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement.
- Affordable Health Insurance, Dental, Vision and Basic Life
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- Quarterly incentive bonus and annual increases plan based on performance.
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- Flexible and quick learner, willing to adapt to changing customer and business needs preferred
- Bilingual (Spanish) preferred
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Customer Care Representative I - Indianapolis, United States - Elevance Health
Description
Job Title:
Customer Care Representative I
Location: This position will work a
hybrid model (remote and office) . The ideal candidate will live within 50 miles of our Elevance Health PulsePoint location at
220 Virginia Ave, Indianapolis, IN
46204
.
This position will have on-site training and require you to be in the Indianapolis, IN office.
Hours:
8:30am-5:00pm EST during training and 9:00am-5:30pm EST after training
Must have 100% attendance during the first 90 days of training
Start date:
6/3/2024.
As a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquires.
You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide.
If you want to be a part of this exciting team, make a difference in someone's life and help make healthcare easy, apply today$500 Sign on Bonus Included
How you will make an impact:
Here's what Elevance Health offers:
Minimum Requirements:
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
