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- NO micromanaging- You are trusted, have full autonomy, and are treated as an adult.
- Philanthropic model- Do some good in the world A portion of all sales goes to helping disadvantage children all over the world
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Customer Success - Denver, United States - Culver Careers (CulverCareers)
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Description
Exciting opportunity for a talented and competitive entry level Customer Success Specialist in the Denver area (MUST LIVE IN THE DENVER AREA) As a Customer Success Specialist, you'll play a critical role in managing relationships with event hosts, and creating new and innovative ways to support them to make their job easier and their events a resounding success.
Our global client is well out of the "start-up" phase as they have been around since 2016. Yet, they are not so large that you feel like you're just a number. With our client, you will have a voice and your ideas will be heard
Additional information below:
Requirements:
Must be open to going into the Denver office full time for the first couple of months.
BA/BS is strongly preferred
1 year of professional experience (ideally in sales or customer success)
Strong verbal skills, emotional intelligence, resilience, and attention to detail.
Desire to smash quotas, and continually raise the bar for your performance.
What you'll do (your day-to-day):
● Build meaningful and impactful relationships with event hosts to expand the network effect and gain customer referrals.
● Serve as company brand ambassador with event hosts, giving them a warm and human experience.
● Identify patterns and trends from event hosts' feedback while using them as a foundation to inform and drive future product improvements.
● Continuously test, learn and iterate on our customer success strategy to drive retention and engagement for our identified verticals.
●Continuously track and report on trends seen in the live event and online ticketing industries to inform our roadmap while helping us stay relevant and connected.
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