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    Training Specialist - Austin, United States - City of Austin

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    Description

    Minimum Qualifications

    • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a technical training environment.
    • Experience may substitute for the education up to the maximum of four (4) years.
    Licenses or Certifications:

    Licensing for specific disciplines may be required.
    Notes to Applicants

    POSITION OVERVIEW :

    This position will support the current and upcoming employee development programs and initiatives of the Performance Management division specifically for the Invest in People 2 - Talent Development goal: Create the framework for identifying training and knowledge needs to establish bench strength and continuity of team success in alignment with Aviation's Values of COMMITTED , FOCUSED , TOGETHER . The AUS Way

    The Training Specialists in Aviation's Performance Management Division will be responsible for designing, developing, and delivering training curricula tailored for targeted audiences, utilizing adult learning principles and methodologies for various delivery methods such as eLearning, in-classroom training, and facilitation. Content development includes creating training program outlines, presentations, training manuals, job aids, handouts, and/or other relevant reference and supplemental materials, as requested. As well as evaluating the effectiveness of delivered training and materials by administering assessments and conducting post-training surveys, and analyzing data for improvement.

    ASSESSMENT :

    A skills assessment will be required for this position.

    TRAVEL :

    If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    APPLICATION INFORMATION :
    • A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
    • Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
    • The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile").
    • Resumes will not be used to qualify for the position and will not be used to recommend salary.
    • Supplemental information or changes to your application will not be accepted after the job posting closes.
    • The responses to the supplemental questions inquiring about experience should be reflected on your application.
    VETERAN :

    Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :

    Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

    CRIMINAL HISTORY BACKGROUND CHECK :

    Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

    LANGUAGE :

    Must have the ability to read, write, and fluently speak in English.

    WORK HOURS :

    Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

    OVERTIME :

    Overtime may be required with or without notice.

    DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS

    Preferred Qualifications
    • Experience researching, developing, delivering, and evaluating training courses utilizing adult learning principles and methodologies
    • Experience conducting needs assessments to determine training gaps and making recommendations for improvement
    • Experience establishing and building relationships with business partners to design/deliver necessary training where needed
    • Ability to design and create cutting-edge instructor and participant manuals and presentations
    • Strong classroom training and classroom management experience
    • Experience creating eLearning modules using Adobe Captivate or similar software
    • Experience creating, publishing and administering eLearning training courses utilizing a Learning Management System such as LMS365 or similar
    • Strong interpersonal and communication skills and proven ability to problem solve, adapting to all levels of the organization
    • Ability to travel to more than one work location
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
  • Delivers targeted, audience-appropriate instructor-led training sessions.
  • Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation.
  • Develops written training materials, visual aids, and reference materials, including course curriculums.
  • Performs preproduction, production, and postproduction work on computer- and video- training materials that use computer and streaming audio-visual technologies for on-demand use.
  • Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
  • Conducts research or surveys to determine the effectiveness of training provided.
  • Responsibilities- Supervision and/or Leadership Exercised:

    May lead and train others.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of basic training and learning principles.
    • Knowledge of instructional systems design methods.
    • Knowledge of City practice, policy, and procedures.
    • Skill in oral and written communication.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in planning and organizing.
    • Skill in using computers and related software.
    • Skill in data analysis and problem solving.
    • Ability to facilitate and deliver training.
    • Ability to work with frequent interruptions and changes in priorities.
    • Ability to lead and train others.
    • Ability to establish and maintain good working relationships with other City employees and the public.
    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call or Texas Relay by dialing

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.


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