- Competitive salary package
- 401K with company match
- Paid time off (PTO) and paid holidays
- Tuition reimbursement for professional development
- Comprehensive Medical HRA Plan
- Short-term/Long-term Disability Insurance, etc.
- Lead the Customer Focus Team to deliver exceptional levels of customer service and satisfaction, fostering engagement and accountability among team members.
- Champion continuous improvement and lean activities, driving excellence in our programs and services.
- Collaborate with the team to present issues and provide viable alternatives to the customer.
- Ensure accurate interpretation and execution of contractual requirements by the CFT.
- Oversee Tactical Customer Support, working with the CFT to align customer demand with SMTC's capabilities.
- Conduct effective kick-offs and Manufacturing Readiness Reviews to ensure seamless project execution.
- Demonstrate a strong understanding of the program's financial metrics.
- Implement Product Change Notices (PCN's) effectively, ensuring appropriate pricing.
- Escalate issues as needed through internal site management and executive teams.
- Stay updated on the customer's life cycle plan for assemblies and product lines.
- Coordinate timely execution of quotes for existing customers.
- Maintain and nurture the customer relationship with an advocacy attitude and dedication to excellence.
- Provide timely responses to customer requests, offering clear answers and commitments.
- Facilitate and support Quarterly Business Reviews, driving closure on subsequent actions.
- Coordinate customer site visits as required.
- Occasional travel may be necessary to meet business needs (approximately 25% of the time).
- Additional duties as assigned by management.
- Bachelor's degree or higher is required for this position.
- Minimum of 10 years of relevant experience, with a strong track record of success. Equivalent industry experience is highly desirable.
- Project management methodologies and technical expertise in electronics manufacturing are preferred.
- Strong communication, negotiation, and problem-solving skills are essential for success in this role.
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Program Manager
4 days ago
Acara Solutions, An Aleron Company Melbourne, United StatesAcara Solutions has been a national leader in the staffing and workforce solutions industry since 1957. In addition to the strong, trusted partnerships we develop with our clients, we are committed to promoting social justice, community engagement, and economic empowerment in the ...
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Alstom Melbourne, United StatesReq ID:453181 · At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the in ...
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Forensicare Melbourne, United StatesRole · : The Moroka Program is a 10-bed unit that provides specialist mental health care, treatment and programs to prisoners with repetitive and entrenched complex and challenging behaviours associated with mental illness, predominately personality disorder. The program operate ...
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Austin Health Melbourne, United States· Full time, fixed term 2years (with potential transition to ongoing) · Based at the Heidelberg Repatriation Hosptial site · Chief Allied Health Gr4 (OT/SW) or RPN 5 or Clinical Psychologist Gr 4 · We are seeking a dynamic, experienced mental health clinician to provide clinica ...
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Program Manager
2 weeks ago
Extant Aerospace Melbourne, United States· The Company: · Employees at Extant Aerospace enjoy working in a dynamic environment, with opportunities for growth, development, and to make a difference. Our unique business model provides ample opportunity to learn and broaden skill sets, or step up to be considered for pro ...
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1 day ago
Leonardo DRS Melbourne, United States Full timeJob ID: · The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services. · Job Summary This position ...
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Senior Program Manager
1 day ago
Leonardo DRS Melbourne, United StatesJob Responsibilities · Responsibilities include, but are not limited to: · Responsible as Program Manager in Tactical Systems Market area which includes delivering ruggedized computing products and associated lifecycle support capabilities. · This position will be required to wor ...
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Senior Program Manager
4 weeks ago
SMTC Melbourne, United StatesJob Description · Job Description · We are hiring for a Senior Program Manager - Electronics Manufacturing in Melbourne, FL · Company Overview: · At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is ...
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Material Program Manager
1 day ago
RTX Melbourne, United StatesDate Posted: Country:United States of AmericaLocation:FL711: Raytheon SI Gov Dixie Hwy 3520 Dixie Highway NE , Palm Bay, FL, 32905 USAPosition Role Type:HybridYou have been redirected to RTX's career page as we have recently transitioned from RTX to become a standalone company, w ...
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Program Manager
3 weeks ago
neuco Melbourne, United StatesProgram Manager - In-flight Connectivity/Aviation/Satellite Solutions | Melbourne, Florida · About the Role · This is an opportunity for you to become the program manager across a range of exciting different programs relating to state-of-the-art aerospace innovation. You'll work ...
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Manager Mental Health and Wellbeing Programs
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Schools (Government) Melbourne, United StatesRole · The Mental Health Practitioners (MHP) initiative was announced by the Minister for Education in late 2018 to expand mental health and wellbeing support in government schools. The initiative provides for a suitably qualified mental health professional in all government sec ...
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Program Manager
2 weeks ago
Extant Aerospace Melbourne, United States· The Company: · Employees at Extant Aerospace enjoy working in a dynamic environment, with opportunities for growth, development, and to make a difference. Our unique business model provides ample opportunity to learn and broaden skill sets, or step up to be considered for pro ...
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Senior Manager, Program Finance
4 weeks ago
L3Harris Technologies Melbourne, United StatesL3 Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest for professional growth. L3 Harris provide Finance, Manager, Program, Acc ...
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Senior Principal Program Manager
1 day ago
Gilder Search Group Melbourne, United StatesTagged: · electronics , · microelectronics , · roadmaps , · electrical , · SME , · program management , · innovation , · subject matter expert , · program , · chief technologist , · engineering , · Program Manager , · Electrical Engineering , · technology · Melbour ...
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Senior Principal Program Manager
1 day ago
Galaxy Technology Hires LLC Melbourne, United StatesSenior Principal Program Manager · Melbourne, FL *Relocation Assistance Provided* · The Company · Our client is one of the largest, successful aerospace, defense and technology innovators in the world. They operate in over 100 countries and provide strategic solutions to the U ...
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Director, Program Management 1
2 weeks ago
L3Harris Technologies Palm Bay, United States Temps pleinJob Description: · Do you have what it takes to lead an L3Harris team of talented engineers in the development, manufacture, and sell-off of space systems and satellites? Does leading a fixed price production program that is literally changing the game in space, excite you? If s ...
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Program Manager
3 weeks ago
Department Of State - Agency Wide Melbourne, United States Full timeThe purpose of the position is to serve as a Deputy Chief of Operations Branch with responsibility for playing a leading role in executing all aspects of the INL/A mission. · Assists in coordinating aircraft and personnel deployments to OCON US narcotics source countries to carry ...
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Lead Program Manager
4 weeks ago
L3Harris Technologies Melbourne, United States Full timeJob Title: Lead Program Manager · Job Code: 10307 · Job Location: Melbourne, FL · Job Description: · L3Harris is seeking a Deputy Program Manager for the Data Comm program. Data Comm is a program within the U.S. Federal Aviation Administration's Air Transportation System Initiati ...
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Material Program Manager
3 days ago
RTX Melbourne, United States Full timeDate Posted: · Country: · United States of America · Location: · FL711: Raytheon SI Gov Dixie Hwy 3520 Dixie Highway NE , Palm Bay, FL, 32905 USA · Position Role Type: · Hybrid · You have been redirected to RTX's career page as we have recently transitioned from RTX to become a s ...
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Senior Program Manager
2 weeks ago
SMTC Melbourne, United StatesJob Description · Job DescriptionWe are hiring for a Senior Program Manager - Electronics Manufacturing in Melbourne, FL · Company Overview: At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be ...
Senior Program Manager - Melbourne, United States - MC Test Service, Inc.
Description
We are hiring for a Senior Program Manager - Electronics Manufacturing in Melbourne, FLCompany Overview:
At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers.
As the best-in-class EMS provider, we strive to achieve the highest industry returns, driven by our passionate and dedicated employees.
Benefits Highlights:
Position Overview:
As the Senior Program Manager, you will play a pivotal role in SMTC's success by serving as the tactical interface between our valued customers and various functional areas within the company.
In this position, you will be the "voice of SMTC" to the customer and the "voice of the customer" to SMTC, ensuring exceptional service delivery and customer satisfaction.
Responsibilities:
Requirements:
Application Process:
If you are excited about this opportunity and believe you have the skills and experience required, we encourage you to apply.
We look forward to receiving your application and welcoming you to the SMTC team
SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.
If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.
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Senior Program Manager professionals in Melbourne
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Siddarth Ranganath
Software Developer
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Wren Smith
Business Administration Graduate
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Maria Tsiartas
serving the customer
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Kelley Paton
Human Resources Partner