- Answer inbound/outbound calls throughout the day as well as face to face conversations with walk-in patients.
- Address customer inquiries through various communication channels (phone, email, chat) and provide accurate and timely assistance.
- Maintain detailed records of customer interactions, inquiries, and resolutions in the database.
- Teach/demonstrate medical equipment assembly and use to patients on an as needed basis. Please email an updated resume to to be considered or apply here
The essential functions of this role include: - working in a smoke free environment
Skills - Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Adapting to Change
- CRM
- Typing Skills
- Basic Software Skills
- Customer Service
- Basic Computer Skills
- Client Service
- Customer Relations
- Customer support
- Customer Relationship Management
- CUSTOMER ORDERS/SALES
Qualifications - Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled. -
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Call Center Support - Norcross, United States - Randstad USA
Description
Looking for a new opportunity to make a difference in someone's life? Have experience customer service and love the environment of helping individuals on a daily basis? If so, this may be the opportuntiy for you This is a customer service opportunity where you will be greating patients, answering and transfering calls, and educating patients on medical equipment when necessary. Please email an updated resume for considerationsalary: $ $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Join us in making a positive impact on individuals' lives. M-F 8am to 5pm at $18/hour.
Key Responsibilities:
