Revenue Enablement Trainer - New York, United States - Spring Health

Description

Job Description

Our mission: to eliminate every barrier to mental health.

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond.

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

Reporting to the Senior Manager of Revenue Onboarding & Upskilling programs, the Revenue Enablement Trainer will use data to enforce decision making and ensure that our Sales teams are set up for success throughout the entire learning journey, from onboarding, to continuing education, to development for future roles or prepare team members for leadership opportunities. The Revenue Enablement Trainer will play a critical role in the modernization of our training programs by building blended onboarding and upskilling paths consisting of eLearning content for our LMS, complementary instructor-led training, and supplementary reference materials and activities designed to improve efficiency, quality and engagement across our Sales teams. This person will partner with different orgs in the business, including Commercial/Enterprise Sales, Product Marketing, Business Development, Legal, Product, and Clinical Partnerships to understand and build a curriculum around how we can best position our solution in the market.

What you'll be doing:

• Create, update, and deliver enablement experiences, in live & remote training sessions, that help our Sales team obtain the skills, resources, and tools they need to effectively sell our products.
• Monitor and proactively address any departmental gaps in sales process or tech stack adoption
• Act as point of contact between assigned segment stakeholders and the Rev Enablement team
• Design training materials and resources for segment onboarding and continuing education programs (via Slides, Canva, Absorb, Articulate 360, etc)
• Project manage ad-hoc training requests & develop learning solutions on topics such as GTM product launches, negotiations, sales acumen, and prospecting.
• Work closely with Rev Ops and the Senior Manager of Enablement Tools to extract key insights from Gong, Salesforce and the LMS to demonstrate enablement impact on sales teams KPIs.
• Manage, maintain and audit our LMS and knowledge base, ensuring courses are assigned and completed by appropriate audiences and content is consistently updated as changes occur.
• Ensure constant communication, seamless project management and timely execution of each deliverable.

What success looks like in this role (Key KPI's):

• Support Sales leadership with reducing new hire ramp time by 5%
• Enablement Session satisfaction score of 3+ (on a 1-5 scale)
• Seller certification score (80% of reps achieve a 3⁄4 rating)
• Seller goal attainment (50% of reps hit their 2024 attainment target)

What we expect from you:

• 1-2 years of quota carrying Mid-Market or Enterprise experience at a SaaS company (experience with startups or in healthcare / benefits / EAP is a plus)
• 1 year of Enablement experience (training, resource management, content design) OR experience developing training materials, facilitating, project management with multiple stakeholders
• Proficient with content design programs & enablement tools (Google Suite, Canva, Looker, Salesforce, Articulate 360, Absorb, Gong)
• Strong working knowledge of GTM sales motions and evergreen Enablement materials that can help sellers in real time situations.
• Proactive approach to project management.
• Experience developing blended learning solutions that make complex topics easy to understand.
• The ability to synthesize data to inform your decision making.
• Proven success with working collaboratively with other team members.

The target base salary range for this position is $86,000 - $106,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Please note: You must wait 60 days before re-applying for the same job. Additionally, you can apply to up to three jobs within a rolling 30 day window. Focus on applying to jobs that are the most suitable match for your talents by carefully reading the overview and qualification information.

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And...

• You get to be surrounded by some of the brightest minds in the field
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, & humility from leadership
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge.

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes

Our privacy policy:

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our privacy policy:

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.