Jobs
>
New York City

    Multi-Domain Operations Subject Matter Expert and Trainer - New York, United States - Immersive Wisdom

    Immersive Wisdom
    Immersive Wisdom New York, United States

    3 weeks ago

    Default job background
    Description
    Multi-Domain Operations Subject Matter Expert and Trainer (TS/SCI Required)

    Immersive Wisdom offers a remote collaborative ops center platform for distributed & disaggregated operations that allows geographically dispersed personnel to effectively work together and act without having to be physically present, even in severely bandwidth-limited environments, using existing desktops and laptops.

    We are seeking Multi-Domain Operations Subject Matter Experts/Trainers (*TS/SCI security clearance required*) to join our growing organization.

    SMEs work closely with customers, potential customers, and our broader team, to drive the broad adoption of Immersive Wisdom's platform.

    The Role

    Understand each customer's mission sets and operational processes in order to seamlessly integrate Immersive Wisdom into their workflow
    Serve as a lead customer interface during engagements
    Drive product adoption, renewal, and customer satisfaction by bringing value to customers every day
    Ensure all client needs are met, solving issues at the lowest level and knowing when to escalate
    Learn Immersive Wisdom systems used to support and engage customers throughout the customer lifecycle
    Proactively drive adoption and ensure ongoing client satisfaction and retention
    Understand the Immersive Wisdom solution and be able to articulate the features and benefits to provide appropriate solutions for specific customer needs
    Provide customers with expertise on the Immersive Wisdom platform and highlight key features and functionality enabling the customer to achieve their objectives
    Ensure seamless onboarding and account setup for customers
    Maintain accurate customer satisfaction and usage data on assigned customers
    Collect customer feedback and clearly articulate product recommendations for Immersive Wisdom product development
    Continuously drive tactical efficiency and improvements for the Mission Success organization
    Willingness to travel

    Desired Skills and Experience

    Active Security Clearance (TS/SCI)
    Bachelor's degree or equivalent relevant experience in a related field
    Department of Defense experience or client-facing or product experience with a strong interest in supporting customers in the DoD
    Familiarity with Enterprise Software, SaaS, or other technology related experience a plus
    Creative, resourceful, detail-oriented, and highly organized
    Outstanding communication and presentation skills
    Tech savvy with the ability to learn new software and CRM tools
    Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers
    High level of accountability and the ability to execute on multiple and competing projects and deadlines
    Detail-oriented with excellent organizational skills and a strong focus on delivering the best possible client experience
    Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
    Passion for driving business value to customers through software development and new technology
    Proven development of excellent client relationship skills
    Strong work ethic and ownership of both company and client goals/objectives, focused on understanding, meeting and exceeding customer expectations.

    ELIGIBILITY FOR SECURITY CLEARANCE REQUIRED FOR THIS POSITION:
    STATUS OF US CITIZEN REQUIRED. IMMERSIVE WISDOM, INC.

    (THE "COMPANY") PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT'S RACE, COLOR, SEX, PREGNANCY, ANCESTRY, NATIONAL ORIGIN, AGE, DISABILITY, MEDICAL CONDITION, GENETIC INFORMATION, RELIGION, CREED, MARITAL STATUS, MILITARY OR VETERAN STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE LAW.

    About Us

    Immersive Wisdom offers a remote collaborative ops center platform for distributed & disaggregated operations that allows geographically dispersed personnel to effectively work together and act without having to be physically present, even in severely bandwidth-limited environments, using existing desktops and laptops.


    The Immersive Wisdom software platform brings together existing sensor feeds, enterprise applications, maps, 3D data, geospatial sources, and video streams into a synchronized real-time, interactive remote collaborative operations center, accessible worldwide.

    Distributed users can interact via real-time sharing, presentation, annotation, and data query tools, and via live voice & chat, providing remote physical presence and real context.

    Today, we work with some of the most exciting customers in the world.
  • Nike

    Lead Professional

    3 days ago

    Nike New York, United States Full time

    Rejoignez l'équipe NIKE, Inc. · Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de cr ...

  • invisible-technologies

    Advanced AI Data Trainer

    3 days ago

    invisible-technologies New York, United States

    Advanced AI Data Trainer - Fully Remote · The Business Context · You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here's what AI may be abl ...

  • NEURO TOUR Physical Therapy

    Performing Arts Physical Therapist

    4 weeks ago

    NEURO TOUR Physical Therapy New York, United States

    Job Overview: Physical Therapist - Broadway - Performing Arts/Entertainment Industry · Are you a skilled and compassionate Physical Therapist with a deep appreciation for the performing arts? Your opportunity to shine on the global stage awaits with Neurosport Physical Therapy, a ...

  • NextGen | GTA: A Kelly Telecom Company

    Technical Writer

    2 weeks ago

    NextGen | GTA: A Kelly Telecom Company New Jersey, United States

    Do you love project management and have a knack for making complex things easy to understand? Are you an expert in Adobe Workfront and want to help others unlock its full potential? If so, we want you on our team · We're looking for a talented Technical Writer to join our team an ...

  • Alliant Insurance Services

    Account Manager

    1 week ago

    Alliant Insurance Services New Jersey, United States

    SUMMARY · Responsible for servicing assigned accounts including set-up, bonding, renewals and general questions. · ESSENTIAL DUTIES AND RESPONSIBILITIES · • Performs independent reviews on bonding requirements and determines proper coverage and identify possible deficiencies. · ...

  • Philips

    Clinical Solutions Delivery Consultant

    3 days ago

    Philips New York, United States Full time

    JOB DESCRIPTION Job Title · Clinical Solutions Delivery Consultant (Greater NYC) Job Description · Clinical Solutions Delivery Consultant – Patient Monitoring (Homebased: Greater NYC) · Bring your passion for patient care and technology to this role where you'll be respon ...

  • The Toro Company

    Field Application Specialist

    2 days ago

    The Toro Company New York, United States Full time

    Typical Starting Pay: $80,000-$105,000, plus bonuses. · What Can We Give You? · Medical, Dental, Vision, 401K Matching up to 4%, Life Insurance, Tuition Reimbursement, 10 Paid Holidays, Paid Parental Leave, and more · Field Application Specialist with HammerHead: · The Applica ...

  • The Davey Tree Expert Company

    Regional Marketing Coordinator

    2 days ago

    The Davey Tree Expert Company New York, United States Full time

    Position Overview · As a Regional Marketing Coordinator serving offices in New York, Connecticut, and Massachusetts , you will play a pivotal role in growing Davey's tree care business through marketing and sales support. You will collaborate closely with the marketing departme ...

  • ABM

    Senior Associate, Talent Acquisition Trainer

    1 week ago

    ABM New York, United States Full time

    ABM is hiring a Senior Associate, Talent Acquisition (TA) Trainer to develop and conduct training for the TA team. This person will partner with ABM Learning and Development on the design, development, and delivery of Talent Acquisition training program(s). This person will assi ...

  • Royalton Park Avenue

    Senior Human Resources Manager

    5 days ago

    Royalton Park Avenue San Francisco, United States Permanent

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...

  • NJ TRANSIT

    Chief Instructor

    3 weeks ago

    NJ TRANSIT New Jersey, United States

    Move forward with us At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we're looking to hire talented folks with a ...

  • Spencer Stuart

    Executive Engagement Administrator

    1 week ago

    Spencer Stuart New York, United States Full time

    Position Summary · The Executive Engagement Administrator is an integral member of the search execution team, working closely with the consultants and research team, and acting as project coordinator/manager to ensure the timely success of each assignment. The Executive Engageme ...

  • Sia Partners

    Senior Consultant in Cybersecurity

    3 days ago

    Sia Partners New York, United States

    Sia Partners is a next-generation management consulting firm. We offer a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value to our clients. Counting 3,000 consultants in 19 countries, we expect to achieve USD 420 million in tur ...

  • City of New York

    Learning and Training Development Specialist

    3 weeks ago

    City of New York New York, United States Full time

    The Training Unit at the Financial Information Services Agency (FISA) develops, delivers, and coordinates training for city employees on internal Citywide payroll and payment systems, as well as coordinates and trains internal FISA-OPA employees. The unit seeks to hire a Learning ...

  • Elekta

    Strategic Customer Success Manager- MRgRT

    1 week ago

    Elekta New York, United States Full time

    Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta. · Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our cust ...

  • Milbank Tweed

    IT Trainer

    1 week ago

    Milbank Tweed New York, United States

    Overview · The IT Trainer reports to the IT Training Manager to deliver training on IT equipment and software to our end-users including new hires. The IT Trainers primary responsibilities are for training, testing, and driving adoption of end-user facing technology solutions at ...

  • CENTER FOR URBAN COMMUNITY SVC

    NYPD Trainer

    5 days ago

    CENTER FOR URBAN COMMUNITY SVC New York, United States

    · The Center for Urban Community Services trains human service providers across the nation through classroom-based training and hands-on-coaching to help our training participants have a measurable and meaningful impact. · The CUCS Academy for Justice-Informed Practice (Academy ...

  • CICATELLI ASSOCIATES INC

    Trainer/Senior Trainer

    1 day ago

    CICATELLI ASSOCIATES INC New York, United States

    Job Description · Job DescriptionPosition Title: Trainer/Senior Trainer Reports To: Project Director · Employee Status: Full Time, Exempt · Location/Office: NYC (CAI has a hybrid work schedule of working 2 days in the office and 3 days remote.) · GENERAL STATEMENT OF RESPONSIBI ...

  • Ladgov Corporation

    Risk Communications Trainer

    3 weeks ago

    Ladgov Corporation New York, United States

    Job Description · Job DescriptionJob Title : Risk Communications Trainer · Location : The place of performance will either be virtual (via zoom or similar) or in person. In person training events could be held in any EPA location or partner location in the country. · Job Overview ...

  • Pink Taco

    Director of Training

    1 week ago

    Pink Taco New York, United States

    Pink Taco Job Description · Position: Director of Training · As much as we worship the almighty tortilla, we obsess over surrounding ourselves with wonderful energy, culture, and team members. Joining our crew means youll play a key role in bringing the spirit of Pink Taco and ...