IT Support Specialist - Madison, United States - Gehls

Gehls Madison, United States

3 weeks ago

Description

IT Support Specialist

Department: IT

Office: Whitney

Location: Germantown, WI

Gehl Foods is a Germantown, Wisconsin-based maker of ready-to-serve, real dairy products.

The company uses an advanced aseptic process to eliminate microorganisms that cause dairy foods to spoil and at the same time locks in freshness and taste.

Its products

cheese sauces, puddings, yogurt, and dairy-based beverages

are sold in restaurants and retail stores under Gehl brands and many global brands who trust Gehl Foods with their manufacturing operations.

Due to continued success and rapid growth in the industry, Gehl Foods is looking for qualified individuals to join us on our journey to World Class Manufacturing.

It is an exciting time to be a part of Gehl Foods, LLC.

If you are looking for a chance to take your skills and experience to the next level, and the opportunity to make a difference, please consider Gehl Foods.

Position Overview

Reporting to the Director of IT, the IT Support Specialists primary responsibilities are to troubleshoot more advanced technical problems, document processes, improve processes, implement new technologies, recommend software changes, and provide training while maintaining a positive customer service experience for the company.

Job Responsibilities

Receive incoming helpdesk phone calls and e-mails
Prioritize, document, and resolve/escalate end user problems and requests
Utilize product documentation and online resources to find solutions for end user problems
Design, build and deploy user workstations using deployment tools
Support the development, testing, and configuration of new technologies
Use remote support tools to troubleshoot and resolve local and remote user issues
Manage inventory of toner, computer equipment and other parts
Verify that suggested solutions effectively resolve problems through follow up
Receive escalated end user issues from Tier 1 support
Document and improve existing processes
Recommend upgrades, patches, new applications, and equipment
Provide training to Support Center Analysts on departmental procedures, computer systems, and business processes
Contribute to business productivity and development objectives by creating and participating in end user onboarding and trainings
Ensure that required competencies to carry out these job functions affecting product legality, safety and quality are met in accordance with the Quality Policy and Global Food Safety Initiative (GFSI) standard
Ensure compliance with corporate/plant safety standards and with applicable regulatory requirements while following the companys Good Manufacturing Practices
Other duties as assigned

Minimum Qualifications

Excellent customer service and problem solving skills
Demonstrated superior verbal/written communication skills and business acumen
Demonstrated proficiency using MS Office Products, including advanced working knowledge of Excel and Word
Experience working in a team oriented environment
Ability to organize work, meet deadlines, work under stressful circumstances and frequent interruption often with limited direction and supervisory oversight
Strong attention to detail and accuracy
Self-motivated and proactive
Associates Degree in Information Systems or two years relevant IT experience
PC hardware knowledge and troubleshooting skills
Experience troubleshooting networking issues
Working knowledge of Microsoft Windows client/server environment and software including Office, Windows 7/10
Exceptional written, oral and interpersonal communication skills

Preferred Qualifications

A+ Certification

#J-18808-Ljbffr

Economic Support Specialist

2 weeks ago

Dane County Madison, United States

The Dane County Human Services Department has one (1) vacancy for an Economic Support Specialist position. · The eligible list created from this posting may be used for future Economic Support Specialist vacancies for the next six (6) months. · Exam: Written Test · Watch this vid ...
Clinical Support Specialist

2 weeks ago

Catholic Charities of Madison Madison, United States Full time

**The heart of our mission is to demonstrate Christ's love and justice by caring in faith for the human family. We change lives by helping and employing people of all backgrounds.** · 5 Door Recovery, a program within Catholic Charities, has an immediate opening for a **full time ...
Administrative Support Specialist

6 days ago

Barnes, Inc. Madison, United States

Are you ready to be part of a dynamic team at Barnes, Inc., a 100% employee-owned landscape and snow removal company that is dedicated to delivering exceptional service to our clients? We are on the lookout for a highly organized and detail-oriented Administrative Support Special ...
Economic Support Specialist

1 week ago

Dane County Madison, United States

OPENING DATE: 04/19/2024 · CLOSING DATE: 5/3/2024 11:59 PM Central · **Description** · The Dane County Human Services Department in Madison, Wisconsin, is recruiting for a full-time (1.0 FTE) Economic Support Specialist (Bilingual - Spanish) position. Employees who work in biling ...
Pc Support Specialist

6 days ago

Affiliated Engineers, Inc. Madison, United States

Overview: · **Affiliated Engineers, Inc. (AEI)** is a leading, multidisciplinary consulting engineering firm and collaborative community of over 800 employees who plan, design, and deliver high-performance, innovative, and holistic engineering solutions — positively impacting soc ...
Sales Support Specialist

4 days ago

Sub-Zero Group, Inc. Madison, United States

Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialist ...
Child and Family Support Specialist

1 week ago

Orion Family Services, Inc. Madison, United States

Child and Family Support Specialist · Do you like to play with kids, and want to help families in their healing journey? Orion is currently seeking individuals to join our Community Services Program. Services are focused on youth and their families, and are provided in home or in ...
Therapeutic Parent Support Specialist

2 days ago

Family Service Madison Madison, United States

Family Service Madison, Inc. seeks a full-time Therapeutic Parent Support Specialist to join the Strong Families Initiative (SFI) program. Position responsibilities include providing education, resource linkage, parent skill training, and crisis support to parents and families in ...
Patient & Clinician Support Specialist

4 days ago

Madison Psychiatric Associates Madison, United States

Madison Psychiatric Associates is looking for a Patient & Clinician Support Specialist to join our one-of-a-kind Support staff team. At our clinic we focus on putting the patient first and believe that every staff person can impact a life for the better. We pride ourselves on hav ...
Technical Product Support Specialist

5 days ago

AprilAire Madison, United States

Overview: · AprilAire is a growing Madison-based company and an industry leading provider of healthy air solutions. We believe everyone deserves healthy air. You will join a team of professionals who are passionate, customer focused, adaptable, and leading the way for new HVAC te ...
Security Support Specialist 4pm-12am Madison

1 week ago

Attic Correctional Services Inc Madison, United States

This full-time position is responsible for ensuring program compliance with program rules and funding guidelines for a correctional Community Based Residential Facility, housing adult correctional clients. Due to the importance placed on security and community safety, this positi ...
Corporate Support Specialist

1 week ago

Boston Orthotics & Prosthetics Stoughton, United States

**Job Title**: Corporate Support Specialist · **Reports To**: HR Manager · **FLSA Status**: Non -Exempt · **Department**: Corporate Support · **About Boston Orthotics & Prosthetics**:As a leader in specialized pediatric orthotics, we take great pride in having the industry's top ...
Camper Support Specialist

1 week ago

Old Colony YMCA Stoughton, United States

JOB SUMMARY: The role of the Camp Support Specialist is to coordinate efforts with the Camp Clinician, counselors, nurse, and administration to implement strategies to help campers with a diverse array of abilities and social and emotional needs to positively engage in camp. They ...
Family Support Specialist

2 weeks ago

Professional Services Group Fort Atkinson, United States

Are you looking for a meaningful part-time job that can make a difference in people's lives? Do you want to gain valuable experience in the human services field while helping families in your community? Join our team at PSG/CIP We are a dynamic and innovative organization dedicat ...
Photography Support Specialist

2 weeks ago

Shutterfly Madison, United States

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self-expression. Built on the tradition of "Picture Day," Lifetouch has captured the unique personalities of children and families for more than 85 years. · As part of the Shutterf ...
Sales Support Specialist

3 days ago

Extension, Inc Wisconsin, United States

Extension is seeking a Sales Support Specialist for a direct-hire opportunity with one of our clients located in Waukesha, WI. · About Our Client: · Leader in their industry at providing products to higher education, healthcare, and the industrial sector · Very family-orientated ...
Patient Support Specialist

3 weeks ago

3M HEALTHCARE US OPCO LLC Madison, United States

JOB REQUIREMENTS: Patient Support Specialist- Wausau, WI (New Health Care Company) - R DESCRIPTION/RESPONSIBILITIES: Job Description: Patient Support Specialist- Milwaukee, WI (New Health Care Company) The Impact You\'ll Make in this Role As a(n) Patient Support Specialist , you ...
Photography Support Specialist

2 weeks ago

Shutterfly Madison, United States

Description · At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self-expression. Built on the tradition of Picture Day, Lifetouch has captured the unique personalities of children and families for more than 85 years. · As part of ...
Economic Support Specialist

2 weeks ago

Dane County Madison, United States

The Dane County Human Services Department in Madison, Wisconsin, is recruiting for a full-time (1.0 FTE) Economic Support Specialist (Bilingual - Spanish) position. · Employees who work in bilingual designated positions receive an additional $2.00 per hour (not reflected above). ...
Tech Support Specialist

2 days ago

SVA Inc Madison, United States

** Tech Support Specialist** · **Job Category****:** Internal IT **Requisition Number****:** TECHS001402 Showing 1 location **Job Details** · **Description** · SVA is looking for a Technology Support Specialist to join our growing team in our Madison, WI location. This is the ...