-
Help Desk Engineer II
2 weeks ago
DART Tech Tampa, United StatesSUMMARY: The Help Desk Engineer Level 2 is responsible for second-tier support for PC and server hardware and software, mobile devices, firewalls, network services, and any other technical issues that might arise for our clients. The ideal candidate is enthusiastic, positive and ...
-
Level II Help Desk Engineer
22 hours ago
Palmetto Technology Group, Inc. Tampa, United StatesJob Description · Job DescriptionSUMMARY: The Help Desk Engineer level 2 is responsible for second-tier support for PC and server · hardware and software, mobile devices, firewalls, network services, and any other technical issues that · might arise for our clients. The ideal can ...
-
Estimator - Structured Cabling
1 week ago
Mission Critical Solutions Tampa, United StatesMCS is hiring for a **Structured Cabling Estimator** in **Tampa, FL**. This is a full-time, permanent position with benefits. · **Typical duties include**: · - Reviewing bid documents, prints, and specifications to understand project requirements. · - Selecting the appropriate ma ...
-
Night Audit Agent Palihouse Hyde Park
1 day ago
Palisociety Tampa, United States**NIGHT AUDIT AGENT** | **PALIHOUSE HYDE PARK** · **POSITION PROFILE**: · We're looking for a skilled Night Audit Agent that's prepared to oversee overnight operations at the hotel, including late check-ins and liasing with various departments in a 24/7 hotel setting. · **ABOUT P ...
-
Desktop Support Administrator Ii
1 day ago
Syniverse Tampa, United StatesSyniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Whi ...
-
Autocad Specialist
1 day ago
Got-Rack Tampa, United StatesSeeking precision and a passion for design? Eager to translate complex ideas into tangible models? Join Got-Rack and turn these aspirations into a reality, being a pivotal part of our drafting team. · **LOCATION: TAMPA, FL** · **WHAT YOU WILL ACCOMPLISH** · As our CAD Drafter, yo ...
-
Instrument Operator
5 days ago
GEOPOINT SURVEYING, INC. Tampa, United States**Job Title: Instrument Operator (I-Man)** · **Summary/Objective**: · **GeoPoint Surveying, Inc. **is a land surveying firm with multiple locations, specializing in land development, remote sensing, energy, geospatial mapping, commercial surveys, and subsurface utility engineerin ...
-
Technical Support Engineer
2 days ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · The IT Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" technical support and training. · This position will be responsible to ensure that the Tier 1 vendor is providing time ...
-
Elite Hospitality Coordinator
4 days ago
Marriott Hotels & Resorts Tampa, United StatesSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engine Hospitality, Coordinator, Hos ...
-
Help Desk Technician
5 days ago
ECS Limited Tampa, United StatesECS is seeking a Help Desk Technician to work in our Tampa, FL office. Please Note: This position is contingent upon [contract award OR additional funding]. · Job Description: · ECS is seeking a Help Desk Technician to work in our Tampa, FL location. This position is supporting ...
-
Service Desk Analyst
5 days ago
MUFG Tampa, United StatesDo you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, ...
-
Technical Support Engineer
7 hours ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · The IT Technical Support Engineer position is one that provides rotational support for our clinics with Hands On technical support and training. · This position will be responsible to ensure that the Tier 1 vendor is providing timel ...
-
Senior PC Technician
1 week ago
SAIC Tampa, United StatesDescription · SAIC has an immediate opening for a Senior PC Technician. The Senior PC Technician shall provide support for day-to-day operations for SOCOM located at MacDill AFB, Tampa, FL. The ideal candidate will provide 24 / 7 computer technical support to maintain, analyze, t ...
-
Technical Support Engineer
16 hours ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. · The IT Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" ...
-
Service / Help Desk Support Analyst
2 days ago
MUFG Bank, Ltd. Tampa, United StatesDo you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, ...
-
General Dynamics Information Technology Tampa, United StatesREQ#: RQ174255 Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Job Description: · GDIT is look ...
-
General Dynamics Information Technology Tampa, United StatesREQ#: RQ174255 Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Job Description: · GDIT is look ...
-
Traffic & ITS Project Engineer (PE)
1 week ago
Patel, Greene, & Associates Tampa, United StatesDepartment · Traffic & ITS · Status · Full-Time · Purpose & Need · Part of Patel, Greene and Associates' (PGA) mission is "to elevate our communities." We pursue that goal, in part, through the innovative and responsible design of our transportation network. PGA's Traffic engin ...
-
Service Desk Analyst
2 weeks ago
MUFG Bank, Ltd. Tampa, United StatesDo you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization ...
-
Service / Help Desk Support Analyst
3 days ago
MUFG Tampa, United StatesDo you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, ...
Level II Help Desk Engineer - Tampa, United States - Palmetto Technoloy Group
Description
SUMMARY:
The Help Desk Engineer level 2 is responsible for second-tier support for PC and server
hardware and software, mobile devices, firewalls, network services, and any other technical issues that
might arise for our clients. The ideal candidate is enthusiastic, positive and possess great customer service
skills
JOB RESPONSIBILITIES:
Field incoming Help Desk requests via both telephone and work orders in a courteous manner.
Provide Level 1 & 2 Desktop / Server support
Work in fast-paced environment simultaneously handling multiple clients
Troubleshoot a wide range of software applications
Provide training and troubleshooting for Tier 1 support team
Utilize RMM and PSA platforms to maximum efficiency.
Maintain timely and accurate documentation of work performed.
Participate in the On-Call Rotation
Adhere to LSI company policies and best practices.
MINIMUM QUALIFICATIONS:
1+ years of technical experience working with small to large business environments
Excellent customer service skills
Knowledge of basic network protocols (TCP/IP, DHCP, DNS, VPN, SMTP, etc.)
Working knowledge of Active Directory, Terminal Services, Hyper-V and Office 365
Able to lift 75 pounds (Servers, Computers, Network Hardware, Cabling, etc.)
Ability to work independently within a team based environment
Personal transportation and valid license required
PREFERED SKILLS
Desktop & Server Support OS Windows (All Versions)
eFolder Backup and Disaster Recovery solutions
SonicWALL / WatchGuard Firewalls
PSA – ConnectWise
RMM – LabTech