- Drive program operational efficiency and excellence.
- Write and send implementation program communication.
- Confirm program participation that aligns to their established timelines thereby driving high participation in managed and cohort programs.
- Field questions, concerns, and requests on implementation timeline, routing to Professional Service leaders or Pod leads as appropriate.
- Assist in project setup and maintenance, driving accurate salesforce project data.
- Maintain operational program documentation in close collaboration with other Professional Services leadership and Pod leads.
- Bachelor's degree from a 4-year university or a related field.
- Strong communication skills, both verbally and written.
- 3 years of experience managing operations with efficiency and attention to detail.
- 3 years of experience in customer-facing communications is preferred.
- Ability to make complex decisions and recommendations under limited direction while in collaboration with others.
- Ability to multi-task in a fast-paced environment.
- Salesforce or enterprise CRM experience is a plus.
- Work as our full-time employee with full benefits (Medical, Dental, Vision, Life, STD, LTD, PTO, etc.) - OR - work as a W2 hourly contractor at a higher pay rate if you don't need the benefit package.
- 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 'Employee's Choice - Best Places to Work' by Glassdoor.
- Voted 'Best Staffing Firm to Temp/Contract For' six times by Staffing Industry Analysts as well as a 'Best Company to Work For' by Forbes, Fortune and Inc. magazine.
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Project Manager - Boston, United States - Digital Prospectors
Description
Position: Project Manager
Location: Boston, MA (Remote, Part-Time – 1 to 2 days a week)
Length: 6+ months
Job Description:
Our client is currently looking for a Part-Time Project Manager who will drive implementation excellence and efficiency by managing operational tasks associated with programs. Operational tasks include (but not limited to) project scheduling, internal and external communication, and initial project setup. The Project Manager will regularly interact with customers, ensuring they have program and timeline clarity as they move from phase to phase in their implementation.
Essential Duties and Responsibilities (but not limited to):
Qualifications:
POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.
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Job #16662