- Desktop support helping a wide range of end users
- Responding to tickets
- Providing Level 1 and potentially level 2 Support
- Maintaining office technology
- Front facing customer service
- Very high focus on customer satisfaction
- Experience with Remote software tools
- Lifecycle management
- Backend office MS Office Support
- MS Intune
- Active Directory
- Led small projects (not a project manager)
- Software deployment
- Remote management
- Incident Request Management
-
Desktop Support Technician
3 weeks ago
Cleveland Independent School District Cleveland, United States**Desktop Support Technician** · 1. Basic Requirements · - High School Diploma · - Valid Driver's License · - 1-2 years' Experience with Enterprise Editions of Windows 10, MacOS, or Google · G Suite for Education. · - Ability to effectively communicate technology related matters ...
-
Support Technician
6 days ago
Dave & Busters Cleveland, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
-
Support Technician
2 weeks ago
Dave & Buster Cleveland, United StatesJob Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesomeDave & Buster's offers an attractive be ...
-
Desktop Support Technician
2 weeks ago
Snowrelic INC Westlake, United StatesAddress user tickets regarding hardware, software and networking · Ask targeted questions to diagnose problems · Guide users with simple, step-by-step instructions · Conduct remote troubleshooting · Test alternative pathways until you resolve an issue · Record technical issues an ...
-
Field Support Technician
2 weeks ago
Motion Recruitment Cleveland, United StatesWe are seeking a skilled IT Field Support Technician to join our team and provide comprehensive technical assistance to our end-users. As an IT Field Support Technician, you will be responsible for responding to support tickets, providing Level 1 and potentially Level 2 support, ...
-
Field Support Technician
3 weeks ago
Spectraforce Technologies Cleveland, United StatesJob Title: Field Support Technician · Duration: 3 months (chances of extension/ conversion) · Location: Cleveland, OH 44113 · Prescreening Questions · 1. What's the biggest group you have supported? · 2. Are you willing to work in the office 100%? · 3. Briefly describe your help ...
-
POS Support Technician
2 weeks ago
Electronic Merchant Systems Cleveland, United StatesJob DetailsLevelExperiencedJob LocationCorporate Office - Cleveland, OHRemote TypeN/APosition TypeFull TimeEducation Level2 Year DegreeSalary RangeUndisclosedTravel PercentageNo TravelJob ShiftUndisclosedJob CategoryCustomer ServiceDescriptionElectronic Merchant Systems (EMS) is ...
-
Helpdesk Support Technician
2 weeks ago
TEKsystems Cleveland, United StatesJob Description · Job DescriptionDuration · 6 · Month(s) contract to hire · Req Description · Description · Provides customers of IT Services a central point of contact for logging, tracking, and reporting of hardware, network and application related problems. Provides guidance a ...
-
Desktop Support Technician
3 weeks ago
iFuse Solutions Cleveland, United StatesThe Technical Support Specialist Technician provides technical assistance and support to clients. The Technical Support Specialist supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies o ...
-
Respiratory Support Technician
3 days ago
Cleveland Clinic Cleveland, United StatesUnder the supervision of the department supervisor/manager performs targeted rounding in active patient areas to recover assets for processing and redistribution. Supports Respiratory Therapy in many clinical activities under the direction of a licensed Respiratory Therapist. All ...
-
Desktop Support Technician
2 weeks ago
Cuyahogabdd Cleveland, United StatesProvide technical support for installation, configuration & troubleshooting of computer systems or mobile devices via phone or on-line chat. · Address · 7515 Pearl Rd. Middleburg Hts. OH 44130 · Schedule · Monday - Friday, 8am - 5pm, 1/2 of time in office and 1/2 time working r ...
-
AV Support Technician II
2 weeks ago
AVI-SPL Cleveland, United StatesWHO WE ARE · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include ...
-
AV Support Technician II
2 weeks ago
AVI-SPL, Inc. Cleveland, United States· WHO WE ARE · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which incl ...
-
Technical Support Services Technician
2 weeks ago
FIT Technologies Cleveland, United StatesJob Description · Job DescriptionSUMMARY · The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either ...
-
Technician (Helpdesk / Desktop Support)
3 weeks ago
OverDrive, Inc. Cleveland, United StatesJob Description · Job DescriptionThis position will require you to be located in Cleveland, OH We are in a hybrid schedule, 2 days on campus and 3 days WFH. The Technician's responsibilities include ensuring workstation uptime for end users to access their business applications ...
-
Macpower Digital Assets Edge Private Limited (MDA Edge) Cleveland, United StatesSummary:Application Administration and Support. · This person will review the ticket system (ServiceNow-SNOW) queues and resolve application issues to support end-user customer service expectations. · They will also perform data entry in support of automated application integrati ...
-
Lifeworks: Autism Services Cleveland, United StatesJob Description · Job DescriptionLifeworks is a nonprofit organization dedicated to ensuring that individuals with autism lead healthy and enriched lives by providing essential clinical services across the lifespan. Founded in 2013, Lifeworks provides residential, vocational, and ...
-
Quality Associate I
1 week ago
BAXTER Cleveland, United States Full timeThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
-
Production Supervisor
2 weeks ago
Hueman PE Talent Solutions Cleveland, United States**Industrial Air Flow Dynamics is hiring a Production Supervisor for a full-time position in Cleveland. TX. This is an on-site position.** · As a Production Siupervisor at Industrial Air Flow Dynamics, you will be responsible for overseeing all aspects of the manufacturing proces ...
-
Senior Maintenance Supervisor
1 week ago
BAXTER Cleveland, United States Full timeThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
Field Support Technician - Cleveland, OH, United States - Opusing LLC
Description
Title : Field Support Technician
Location : Cleveland, OH 44113
Duration : 3 Months contract to FTE
Top must have Skills:
o Experience with Remote software tools, Lifecycle management
o Level 1 & Level 2 software support
o Backend office MS Office Support
o MS Intune
o Active Directory
o Remote management
o Incident Request Management
Resource's typical working day:
Here are some keywords to look for in resumes:
Experience expectation: 2-3 years of level 1 or level 2 Help Desk or Desk Side experience
H.S Diploma
Hardware Certifications are a plus, not required