Desktop Support Technician - Westlake, United States - Snowrelic INC

Snowrelic INC

Verified Company

Westlake, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Address user tickets regarding hardware, software and networking

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Job Type:
Contract

Pay:
$ $27.38 per hour

Benefits: