- Identify and procure the hardware and software needed to satisfy user requirements.
- Monitor ticket tracking system and respond to incoming requests for help via all supported methods, during all assigned time periods, in accordance with company policies and departmental procedures
- Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
- Load appropriate software packages such as operating systems, networking components and office applications.
- Assist in the customization and adaptation of existing programs to meet users' requirements.
- Provide telephone, in-person, and online support to end-users.
- Provide updates, status, and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
- New user setup including AD accounts, M365, Workstation builds, printer support, access issues.
- Troubleshooting issues pertaining to hardware, access, software, or network problems
- Assist in all vendor relationship management tasks
- Maintenance of Azure systems and perform routine maintenance such as patching
- Ensure that internet security software is updated and running properly on all endpoints
- Primarily responsible for our asset management program
- 2-5 years of experience as an IT support specialist
- In-depth knowledge of computer hardware, software, and networks
- Strong understanding of Microsoft operating systems
- Strong understanding of Active Directory
- Understanding of Office 365
- Understanding of Telephony systems
- Ability to determine IT needs and train end-users
- Proficiency in IT helpdesk software
- Experience in documenting processes and monitoring performance metrics
- Exceptional interpersonal and communication skills
- Current CompTIA A+, CompTIA Network+ certification (Preferred)
- Associates Degree in Computer Science or related field (Preferred)
- Salary is $55,000 - $60,000 per year (DOE)
- Benefit package with health, dental, vision, life and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
-
IT Support Specialist
2 weeks ago
Armstrong Receivable Management Greenwood Village, United StatesJob Description · Job DescriptionARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ...
-
customer support specialist
3 weeks ago
Arapahoe County Littleton, United States Full timeOur Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families. · Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults ...
-
IT Technical Support Specialist
3 weeks ago
Facilitates Greenwood Village, United StatesSummary: · This job family is the first line of support in answering questions in resolving technical problems for clients. It also provides assistance regarding the use of computer technology on various platforms and hardware, software, printing, installation, applications, E- ...
-
Sales Support Specialist
2 weeks ago
QEH2 Business Intelligence Englewood, United StatesJob Description · Job DescriptionQEH2, a structured and fast growing managed service provider in the Denver Metropolitan area, is looking for a dependable, thorough, and professional Sales Support Specialist who is willing to work hard in a steady paced, results oriented business ...
-
IT Support Specialist
1 week ago
Armstrong Receivable Management Greenwood Village, United StatesJob Description · Job Description · ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for dec ...
-
Service Support Specialist
11 hours ago
S3 Shared Services Englewood, United StatesJob Description · Job DescriptionThis is an on-site position. · About S3: · We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America's most loved workplaces by ...
-
Member Support Specialist
2 weeks ago
VASA Fitness Englewood, United StatesPOSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Non-Exempt, Hourly COMPENSATION: Base rate of $15.00 per hour $2-$4 per hour commission opportunities for membership and personal training sales JOIN OUR TEAM At VASA Fitness, we want to create a ...
-
Field Support Specialist
3 weeks ago
Meritage Homes Englewood, United StatesResponsibilities · The primary objective of this position is to provide support the sales counselors in a Defined Sales Area, enabling them to concentrate on sales conversion. Responsibilities include maintaining the community's appearance, overseeing spec inventory, conducting ...
-
Area IT Support Specialist
3 weeks ago
Lakewood Ranch Prep Academy Lakewood Ranch, United StatesJob Description · Job DescriptionJOB PURPOSEServe as an IT Support Specialist in maintaining & supporting system availability of critical and non-essential school systems. Supports IT needs of assigned regional schools as determined by State IT team. Provides superior customer su ...
-
Contract Support Specialist
3 weeks ago
Talent Acquisition Concepts Centennial, United States Full timeSalary Range: $50k - $65k · What does a typical day look like for the Contract Support Specialist ** ?** · Perform acquisition planning, solicit, evaluate, negotiate, analyze, advise, and assist with contract awards · Perform post-award administration and terminations on contract ...
-
Amentum Centennial, United StatesAmentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ability to obtain and maintain a Secret cleara ...
-
Service Support Specialist
2 weeks ago
Service Corporation International Centennial, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, atten ...
-
Member Support Specialist
2 weeks ago
Empowered Pilates - CO Greenwood Village, United States*Please note, we are looking for a long term employee that can grow with our organization and become a part of our community. · THIS IS NOT A SEASONAL ROLE. · We are seeking · CONFIDENT · and · ENERGETIC · Member Support Specialists to join our Club Pilates Greenwood Villag ...
-
Service Support Specialist
3 weeks ago
SCI Shared Resources LLC Centennial, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, atten ...
-
Technical Support Specialist
1 week ago
Saunders Construction Greenwood Village, United States** Saunders Construction Inc.** · ** Technical Support Specialist** · Englewood, CO 80112 · **Job Title:** Technical Support Specialist ***Established in 1972, Saunders Construction, Inc. is a customer-centric organization providing a wide range of services based on our client ...
-
Specialist and support staff
1 week ago
Aurora Solutions Greenwood, PA, United States FreelanceWe are currently looking for several skilled and support staff (m/f/d) for our residential group 14 with daily structure in Gaildorf, Greenwood, PA. The position is part-time to full-time (50%-100%). · At Sonnenhof, we assist individuals with support needs. Our goal is to support ...
-
Patient Support Specialist
3 days ago
Zynex Englewood, United States*Full-Time Patient Support Specialist* · Zynex is seeking the best *Patient Support Specialist *in the state to join our team. If you are looking to join an amazing company that is passionate about making a difference in our patients lives, then Zynex is the place for you. · A ...
-
Support Specialist
2 weeks ago
Addison Group Denver, United StatesJob Description · Job DescriptionTitle: Support Specialist · Location: Downtown Denver, 80237 · Pay: $19-$22 / hour · Our client is seeking a strong support specialist to support their customer operations. This role will facilitate requests from customers via phone, email, and ch ...
-
IT Support Specialist
2 weeks ago
MYR Group Denver, United StatesLocation: · Location: · IT Support Specialist in Denver, CO at MYR Group Inc. **Location:** · **Experience:** · Not Specified **Job Description** · The IT Support Specialist will be part of a team of IT professionals who provide in-house technical workbench, desk-side, and r ...
-
IT Support Specialist
1 week ago
MYR Group Denver, United StatesLocation: · Location: · IT Support Specialist · in · Denver, CO · at · MYR Group Inc. · **Location:** · **Experience:** · Not Specified · **Job Description** · The IT Support Specialist will be part of a team of IT professionals who provide in-house technical workbench, des ...
IT Support Specialist - Greenwood Village, United States - Armstrong Receivable Management
Description
Job Description
Job DescriptionARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Brown & Joseph is seeking an IT Support Specialist as we continue to grow our team This position will ensure proper computer operations so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when appropriate to maintain SLA expectations. Problem resolution may involve the use of diagnostic and Pulseway ticketing system for tracking requests, and may also require that the individual give in-person, hands-on help at the desktop level.
Job Responsibilities:
Job Requirements:
Compensation and Benefits:
We look forward to you joining our team
Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Powered by JazzHR
mlqa007x8B
