- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customers call, collect relevant information, and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team quotas
- Attend trainings to maintain up-to-date skills and knowledge
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
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Client Service Representative
2 weeks ago
Tential Winchester, United States**Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training** · **Hybrid Work At Home Option Post Training** · **About The Role** · **Job Duties** · - Assist members with service needs related to their accounts within a 24/7 h ...
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Customer Service Representative
3 weeks ago
Tential Winchester, United States**Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training** · **Hybrid Work At Home Option Post Training** · **About The Role** · **Job Duties** · - Assist members with service needs related to their accounts within a 24/7 h ...
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Member Service Representative
3 weeks ago
Tential Winchester, United States**Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training** · **Hybrid Work At Home Option Post Training** · **About The Role** · **Job Duties** · - Assist members with service needs related to their accounts within a 24/7 h ...
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Customer Service Representative
3 days ago
WINCHESTER PHARMACY Winchester, United States**Winchester Pharmacy, part of the Dinno Health Family of Pharmacies, is looking for Part-Time help in our Front Store. We are a full-service pharmacy, dedicated to health and wellness, and we are offering a Monday-Friday job with no nights or weekends** · **DUTIES/RESPONSIBILITI ...
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Csr - Customer Service Representative
1 week ago
WCS Logistics Winchester, United States**Job Overview**: · **Responsibilities**: · - Provide carriers with appointments · - Perform data entry tasks accurately and efficiently · **Requirements**: · - Excellent communication skills · - Strong customer service orientation with the ability to communicate effectively with ...
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Managed IT Service Sales Representative
3 days ago
Mercury Communications, LLC Winchester, United StatesPosition Overview: Mercury Communications is seeking a dynamic Managed IT Service Sales Representative to generate new business opportunities. This role involves visiting prospective clients at their business locations, presenting our comprehensive suite of services, and building ...
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Customer Service Representative
3 weeks ago
Panhandle Dumpsters LLC Martinsburg, United States**Customer Service Representative** · Panhandle Dumpsters LLC is looking to add to our team and is seeking a Customer Service Representative with excellent communication skills and the ability to keep up with high volume of customers. · **Role Responsibilities** · ~Provide overal ...
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Customer Service Representative
2 weeks ago
Palco Martinsburg, United States**Customer Service Representative** · Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financial ...
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Customer Service Representative
1 week ago
Virginia Tech Leesburg, United StatesAs an integral member of the overall client and patient care team at the Marion duPont Scott Equine Medical Center (EMC) this position coordinates the most positive client experience possible. Through a series of outstanding client interactions, the customer service representativ ...
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Customer Service Representative
3 weeks ago
The Bowen Group Inc. Shepherdstown, United States**The Bowen Group is looking to enhance our Customer Service Team**: · **Interested? Read on...** · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will assist callers by di ...
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Customer Service Representative
3 days ago
Apex Ventures Yarrowsburg, MD, United States Freelance**Customer Service Representative (m/f/d) Career Changer in Yarrowsburg, MD** · Are you skilled in customer service and looking to give your life a fresh start and new energy? · **We are seeking a Customer Service Representative (m/f/d) Career Changer in Yarrowsburg, MD** · **You ...
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Customer Service Representative
1 week ago
EastRidge Health Systems Martinsburg, United States**BASIC PURPOSE**: · Provides support and assistance to admissions, front desk, and assessments and SAL data entry as needed. Responsible for ensuring excellent customer service to all clients and co-workers. Responsible for obtaining insurance information, reviewing fees and co- ...
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Field Service Representative
4 days ago
Veolia WTS Leesburg, United States**Company Description** · Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always lo ...
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Customer Service Representative
4 days ago
Caliber Collision Leesburg, United States**Job Summary** · Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process; provide administrative support to the daily operations of the center · - Greet all customers in a timely, friendly and pro ...
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Customer Service Representative
1 week ago
Independent Insurance Center Leesburg, United States_Insurance Customer Service Agent _ · **Responsibilities**: · - Quoting and Consultation:_ · - Quote insurance policies with multiple companies to find the best coverage options for clients. · - Consult with clients to understand their insurance needs and provide personalized cov ...
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Sales Representative Field Service
3 days ago
Orion Innovations Mount Briar, MD, United States Freelance**Your Tailwind**: · - Permanent employment · - Company car for private use, tablet and smartphone · - Performance-based compensation package, including base salary, variable commissions, bonuses and expenses · - Field service pension package (retirement savings, disability insur ...
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patient service representative
3 weeks ago
Progressive Radiology Winchester, VA , USA, United StatesProgressive Radiology is the largest radiologist owned and operated medical imaging practice in the Maryland and Washington, D.C. area. We are proud to be a leading provider of outpatient diagnostic imaging services in Maryland, Virginia, Washington, D.C. and northern Illinois. A ...
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Member Service Representative
2 weeks ago
TEKsystems Winchester, VA, United StatesTEKsystems is currently searching for career-driven candidates interested in a Member Services Representative opportunity with a Fortune 100 Financial Institution in the Winchester, VA area · Job Description: · To respond to inquiries and requests from members and other individua ...
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Customer Service Representative
2 weeks ago
TEKsystems Winchester, VA, United StatesTEKsystems is currently searching for career-driven candidates interested in a Customer Service Call Center Agent opportunity with a Fortune 100 Financial Institution in the Winchester, VA area · Job Description: · To respond to inquiries and requests from members and other indiv ...
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Customer Service Representative
1 week ago
T.D. Clayton -State Farm Agency Winchester, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. · We seek an energetic professional interested in helpin ...
Customer Service Representative - Stephenson, United States - Great Falls Septic Service Inc
3 weeks ago
Description
Job Description
Job DescriptionBenefits:Benefits/Perks
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities