Member Service Representative - Winchester, United States - Tential

Tential

Verified Company

Winchester, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training

Hybrid Work At Home Option Post Training

About The Role

Job Duties

Assist members with service needs related to their accounts within a 24/7 high volume, scheduledriven and structured contact center.
Educate current and prospective members about our clients' products and services.
Perform account transactions and adjustments as needed for members.
Provide information regarding our clients' products and services while demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure industrybest member experience.
Contribute to a positive work environment through a strong sense of professionalism and teamwork.

What To Expect

Incredible company culture with great growth opportunities
Forbes America's Best Employers
Newsweek Top 100 Most Loved Workplaces
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For
Computerworld Best Places to Work in IT
Nonsales position
Longterm opportunity with a great chance of being hired permanently.

This career is for you if:

You have a passion for customer service and are happy to be on the phone.
You are reliable, persistent, detailoriented, and capable of prioritizing multiple tasks.
You demonstrate integrity, empathy, urgency and can quickly establish trust & credibility
You take a sense of pride in and accountability for your work
You work independently, but thrive in a collaborative atmosphere, exhibiting team spirit and enthusiasm.

Job Types:
Full-time, Contract

Pay:
$19.50 per hour

Expected hours: 40 per week

Experience level: