Customer Service Representative - Winchester, VA, United States - TEKsystems

TEKsystems Winchester, VA, United States

3 weeks ago

Description

TEKsystems is currently searching for career-driven candidates interested in a Customer Service Call Center Agent opportunity with a Fortune 100 Financial Institution in the Winchester, VA area

Job Description:

To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Top Skills Details

Customer Service, Data Entry, Inbound and Outbound Calls, Call Center

Schedule:

40 Hours a Week, Multiple Shifts Available.

**OVER NIGHT SHIFTS**

Responsibilities

Ensure account and member security by identifying red flags and safeguarding member assets and account information.
Route members to the appropriate departments.
Open new accounts and educate members or potential members on products and services that best meet their needs.
Provide peace of mind to and empathize with members who have experienced fraud or unauthorized transactions on their debit or credit cards.
Educate members on self-service options related to unauthorized debit and credit card transactions
Listen and look for red flags to prevent fraudulent transactions and identity theft.
Research debit and credit card authorizations and perform debit or credit card maintenance
Submit and provide status of debit or credit card dispute or fraud claims

If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Representative

2 weeks ago

MyKelly Winchester, United States Full time

Kelly Now Hiring for a Premier Company in Winchester · Customer Service Representatives · Handle customer inbound/outbound calls. Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file docum ...
Customer Service Representative

4 weeks ago

Salone Estetica Inc Winchester, United States

Job Description · Job DescriptionFamily-owned. Women-led. Incredible team. Join us? · Welcome to Salone Estetica, where tradition meets innovation. Since 1978, our establishment has been a beacon in the heart of Winchester, dedicated to delivering unparalleled service while foste ...
Entry Level Customer Service Representative

2 days ago

Lee Industries Inc. Winchester, United States Full time

We are looking for Entry Level Customer Service Representative to join our marketing team. The customer service Representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is someone with a ...
Managed IT Service Sales Representative

4 hours ago

Mercury Communications LLC Winchester, United States

Job Description · Job DescriptionPosition Title: Managed IT Service Sales Representative · Position Overview: Mercury Communications is seeking a dynamic Managed IT Service Sales Representative to generate new business opportunities. This role involves visiting prospective client ...
Sales and Customer service Representative

3 weeks ago

Winchester Massage LLC Winchester, United States

Job Description · Job Description Do you love helping others? · Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want ...
Financial Service Representative

3 weeks ago

TEKsystems Winchester, VA, United States

TEKsystems is currently searching for career-driven candidates interested in a Customer Service Call Center Agent opportunity with a Fortune 100 Financial Institution in the Winchester, VA area · Job Description: · To respond to inquiries and requests from members and other indiv ...
Member Service Representative

5 days ago

Tential Winchester, United States

**Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training** · **Hybrid Work At Home Option Post Training** · **About The Role** · **Job Duties** · - Assist members with service needs related to their accounts within a 24/7 h ...
Client Service Representative

3 days ago

Tential Winchester, United States

**Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training** · **Hybrid Work At Home Option Post Training** · **About The Role** · **Job Duties** · - Assist members with service needs related to their accounts within a 24/7 h ...
Customer Service Representative

1 week ago

WINCHESTER PHARMACY Winchester, United States

**Winchester Pharmacy, part of the Dinno Health Family of Pharmacies, is looking for Part-Time help in our Front Store. We are a full-service pharmacy, dedicated to health and wellness, and we are offering a Monday-Friday job with no nights or weekends** · **DUTIES/RESPONSIBILITI ...
Managed IT Service Sales Representative

1 week ago

Mercury Communications, LLC Winchester, United States

Position Overview: Mercury Communications is seeking a dynamic Managed IT Service Sales Representative to generate new business opportunities. This role involves visiting prospective clients at their business locations, presenting our comprehensive suite of services, and building ...
Csr - Customer Service Representative

3 weeks ago

WCS Logistics Winchester, United States

**Job Overview**: · **Responsibilities**: · - Provide carriers with appointments · - Perform data entry tasks accurately and efficiently · **Requirements**: · - Excellent communication skills · - Strong customer service orientation with the ability to communicate effectively with ...
Jobs at – Customer Service Representative

2 weeks ago

FEMA Winchester, United States TEMPORARY

Job Description: · The Federal Emergency Management Agency (FEMA) has an immediate need to employ residents of Denton, TX; Hyattsville, MD; and Winchester, VA as temporary local hires to assist with disaster response and recovery efforts. Local hire employees are local residents ...
Sales Representative Technical Field Service

1 week ago

Sapphire Enterprises Strasburg, United States

About the Company · As an international company, we stand for innovation, machinery, and technology. We develop and manufacture customized, intelligent solutions in the field of functional and leak testing for well-known customers, including the automotive, medical technology, ho ...
Customer Service Representative

1 week ago

Doug Veach - State Farm Agent Woodstock, United States

Job Description · Job DescriptionROLE DESCRIPTION: · As a licensed customer service representative with State Farm Agent Doug Veach, you will become part of a professional office team that feels more like a family than co-workers. By assisting clients with their needs, you will b ...
Customer Service Representative

1 day ago

GTSC Talent Solutions Shepherdstown, United States

Job Description · USParalog is looking to enhance our Customer Service Team · Interested? Read on... · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will assist callers ...
Customer Service Representative

3 weeks ago

EastRidge Health Systems Martinsburg, United States

Job Description · Job DescriptionDescription: · Responsible for front desk reception, record keeping, scheduling, answering phones, payment collection, registrations, assessments, and data entry. · Must have exceptional customer service skills, ability to communicate with people ...
Customer Service Representative

4 days ago

Doug Veach - State Farm Agent Woodstock, United States

Job Description Job Description ROLE DESCRIPTION: As a licensed customer service representative with State Farm Agent Doug Veach, you will become part of a professional office team that feels more like a family than co-workers. By assisting clients with their needs, you will be r ...
Customer Service Representative

3 weeks ago

Andy Macleod - State Farm Agent Purcellville, United States

Job Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative with Andy Macleod's State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, cust ...
Customer Service Representative

5 days ago

Dawn Newland Martinsburg, United States

ABOUT US: We are a locally owned and operated insurance agency · Small team = feels like family · 27 years in Berkeley County · Growing = more income opportunity for everyone · BENEFITS:Simple IRA with 2% employer match · Salary plus bonus · Paid time off (vacation and pers ...
Bilingual Customer Service Representative

1 day ago

Goosehead Insurance Agency Martinsburg, United States

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients ...