- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Ability to maintain a high degree of productivity and accuracy.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Strong problem-solving and multi-tasking skills are a must.
- Must be able to work under pressure and meet deadlines, maintaining a positive attitude while providing exemplary customer service.
- Must be able to work independently and to carry out assignments to completion within company standards.
- Strong interpersonal skills to demonstrate teamwork, leadership and flexibility while working with all levels of the organization
- Ability to organize and prioritize tasks to ensure timely completion
- Proficient in using PC based systems, programs and reports and be competent using Microsoft Office including Word, Excel, and Outlook.
- Ability to effectively manage one's own time and the time of others
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K & Portion Company Match
- Company Paid Long Term Disability
- Company Paid Life Insurance
- Paid Vacation & Holidays
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Customer Support - Nashville, United States - Symspire
Description
Job Description
Job DescriptionBenefits:Company Overview:
At Symspire, weve been in the business of helping save lives and property for more than 56 years. We are the largest and oldest family-owned smart home security service provider for residential and business customers in Tennessee. As a company we strive to make sure our team members feel like family because we know that they are our most important asset.
Position Summary:
Full time customer support representative needed for busy office in Metro Center. Duties include, but are not limited to, answering multi-line phones and assisting customers with alarm system trouble related questions and scheduling a service appointment if necessary. Keeping up with daily tasks assigned to, customer phone calls, customer email requests, and customer text messages inside our portal. Applicants must be professional, detail oriented, able to multi-task and possess a positive and outgoing personality.
Must pass criminal background check and drug screen.
Qualifications & Experience:
Symspire is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers by helping save lives and property. Together we can achieve this goal when we have the best talent working in an environment where employees feel included and recognized.
Job Type: Full-Time
Location Nashville, Tennessee
Pay: Salary (Depending on Experience)
Benefits:
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