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Menomonee Falls

    Customer Service - Menomonee Falls, United States - Institech

    Institech
    Institech Menomonee Falls, United States

    1 week ago

    Default job background
    Description
    Job Description
    Growing manufacturing company in Menomonee Falls is looking to add a Customer Service / Accounting Assistant to their team. Past customer service experience in manufacturing or a technical industry is ideal. This is a direct hire opportunity

    Responsibilities of the Customer Service / Accounting Assistant:
    • Learn the company products and their production timelines
    • Enter sales orders, change orders, and blanket orders
    • Assist customers being proactive to their needs and provide fast, courteous responses
    • Resolve customer issues and build professional relationships
    • Provide office admin support including filing and supporting the shipping department with documentation
    • Maintain company records such as meeting notes or audit logs
    • Process A/R invoices daily, make daily labor corrections, manage freight billing, analyze credit card bills and vouchers
    Requirements

    Requirements of the Customer Service / Accounting Assistant:
    • Proficient with Word and Excel / Access is a plus
    • Strong communication skills
    • Able to prioritize in a fast paced environment
    • 3-5 years of customer service experience
    • 1-2 years of experience with shipping paperwork
    • 1-2 years of accounting experience or Associate Degree is a plus
    Benefits

    Health, Dental, 401K, Holiday, Vacation


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