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    Licensing Program Manager - Redmond, WA, United States - Aditi Consulting

    Aditi Consulting
    Aditi Consulting Redmond, WA, United States

    3 weeks ago

    Default job background
    Description

    You will partner with business planners, product marketing managers, licensing teams, and sales teams to manage licensing support across the entire client product portfolio and ensure that key stakeholders are able to engage customers with clarity and confidence.

    Develop licensing subject matter expertise to help address ad hoc escalations and questions that require business planning input or resolution
    Develop quarterly reporting on trends and feedback from the field, based on data from Licensing Chatbot


    Document production:
    Develop licensing readiness materials ensuring all key stakeholders contribute to, review, and approve materials prior to publishing

    Integrate support findings into licensing FAQs and other licensing materials to improve clarity and knowledge across client products (proactive and reactive in response to frequent questions).

    Manage on-going maintenance and publishing of licensing materials, including monitoring, and responding to update requests

    Engage team to assess process efficiency opportunities, drive alignment, and implementation of process changes
    Review, approve and leverage support from business planning team for aligning process improvements with relevant stakeholders

    Monitor, review, and coordinate content updates required based on Licensing chatbot data.

    Ensure new content is created and existing content is updated to address areas the bot does not have sufficient material to answer queries correctly.

    Work in cooperation with licensing support teams (LicenseQ, Licensing Concierge and ISV Concierge) to interpret policy, provide inputs and guidance on product licensing


    The successful candidate will be a result-oriented problem solver with the ability to integrate and document key licensing information and manage cross-group execution.

    3+ years of experience in client program licensing (VL and CSP) and product licensing models for cloud solutions - MUST
    3+ years of experience in program management and process optimization in tech industry; Excellent written, verbal, and presentation skills with sales and marketing content development and execution
    Strong program/project management and cross-group collaboration skills
    Undergraduate degree

    Cloud app licensing
    program management

    The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).


    Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

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