Channel Partner Support Manager - Austin - Technology Navigators

We are seeking a motivated and detail-oriented · We are seeking a motivated and detail-oriented Customer Support Manager to lead and elevate our customer support operations. This role is responsible for ensuring an outstanding customer experience, managing support processes, and ...

As a Product Support Manager at Oracle deliver post-sales support and solutions to customers while serving as an advocate for customer needs. · Resolve post-sales non-technical customer inquiries via phone and electronic meansProvide advice and assistance to internal employees on ...

The Manager of Support Operations leads strategic coordination, process improvement, and systems integration across the Infrastructure division, with direct oversight of the Support Operations Center (SOC). This role manages project execution, performance dashboards, SOP developm ...

International Biomedical · Job Title – Customer Support Manager · Location: Austin, TX, On-site role based in our local office · About Us · International Biomedical Ltd. is an Austin, Texas–based company that designs, · manufactures, and distributes innovative neonatal and perina ...

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

The Customer Support Manager will lead a high-functioning team to address complex queries, collect and track feedback to internal/external stakeholders, and evolve our Support operations. · Manage staffing and scheduling for the CX team · Monitor and drive key metrics that ensure ...

The Manager of Support Operations leads strategic coordination, process improvement, and systems integration across the Infrastructure division, with direct oversight of the Support Operations Center (SOC). This role manages project execution, performance dashboards, SOP developm ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · Support end-to-end onboarding for new customers and projects · Own day-to-day customer support · ...

We are committed to empowering independent merchants with innovative programs and exceptional service. As we grow our presence in the Austin area, we're looking for a customer-first Client Support Manager who's passionate about building relationships, solving problems, and delive ...

The qualified candidate is a technically savvy customer evangelist ready to lead a highly technical, tenured customer support team & elevate Envoy's customer experience to new levels. · ...

We are seeking a Software Support Manager to lead a high-performing payments team. · This role is ideal for a strategic, data-driven leader who thrives in a fast-paced, evolving environment. ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · ...

+American Innovations builds the compliance technology oil & gas teams rely on to protect people and the environment—every day, in the field and in the office. · +Own overall support performance outcomes, including SLA attainment, CSAT trends, backlog health, and ticket qualityUs ...

Description · As a member of the Support organization, focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic me ...

This is an opportunity to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · ...

Deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. · ...

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

· Overview · The Manager of Support Operations leads strategic coordination, process improvement, and systems integration across the Infrastructure division, with direct oversight of the Support Operations Center (SOC). This role manages project execution, performance dashboards ...

+ Manage the day-to-day health and performance of our support operation + Lead a team that's measured by outcomes—SLA attainment, CSAT, backlog health,+ Use data (and AI-driven insights) to spot patterns, · eliminate repeat drivers,+ Strengthen Zendesk workflows, · build operatin ...

American Innovations builds compliance technology oil & gas teams rely on to protect people and the environment. · As we roll out our next generation of products, · a Technical Support Manager will own day-to-day health · & performance of our support operation, · raising the bar ...

This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · Schedules all work assigned to the department and assigns TAC personnel to the appropriate shifts in order ...