Customer Support Manager - Austin

Job summaryWe are seeking a motivated and detail-oriented Customer Support Manager to lead and elevate our customer support operations. · This role is responsible for ensuring an outstanding customer experience, managing support processes, and guiding a team to deliver timely, ef ...

We are seeking a Partner Support Operations Manager to oversee and optimize the processes and relationships between Ping Identity and its external partners. · ...

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

We are seeking a Software Support Manager to lead a high-performing payments team. · This role is ideal for a strategic, data-driven leader who thrives in a fast-paced, evolving environment. ...

American Innovations builds compliance technology oil & gas teams rely on to protect people and the environment. · As we roll out our next generation of products, · a Technical Support Manager will own day-to-day health · & performance of our support operation, · raising the bar ...

+American Innovations builds the compliance technology oil & gas teams rely on to protect people and the environment—every day, in the field and in the office. · +Own overall support performance outcomes, including SLA attainment, CSAT trends, backlog health, and ticket qualityUs ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · ...

The Customer Support Manager will lead a high-functioning team to address complex queries, collect and track feedback to internal/external stakeholders, and evolve our Support operations. · Manage staffing and scheduling for the CX team · Monitor and drive key metrics that ensure ...

The qualified candidate is a technically savvy customer evangelist ready to lead a highly technical, tenured customer support team & elevate Envoy's customer experience to new levels. · ...

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

We are committed to empowering independent merchants with innovative programs and exceptional service. As we grow our presence in the Austin area, we're looking for a customer-first Client Support Manager who's passionate about building relationships, solving problems, and delive ...

+ Manage the day-to-day health and performance of our support operation + Lead a team that's measured by outcomes—SLA attainment, CSAT, backlog health,+ Use data (and AI-driven insights) to spot patterns, · eliminate repeat drivers,+ Strengthen Zendesk workflows, · build operatin ...

This is an opportunity to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · Support end-to-end onboarding for new customers and projects · Own day-to-day customer support · ...

+Job Summary · The Supportive Housing Case Manager provides permanent supportive housing services to people that have experienced homelessness, · +ResponsibilitiesConsistently interact with clients using person-centered and Strength's based approach while maintaining professional ...

+Imagine what you could do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences very quickly. · The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. · Develo ...

The Manager provides leadership and management for campus-based ACCelerated Learning Support services. · ...

+We're looking for a Product Support Manager to help deliver both customer delight and agent success. · + · Bachelor's degree or equivalent practical experience. · 2+ years of people management experience... · ...

We are looking for a Channel Support Manager to lead a global team that enables asset management and operational readiness across some of Apple's most dynamic and rapidly growing organizations. · ...

The Support Experience organization partners across Apple to create world-class support journeys and leverages our customer expertise to influence the design of Apple products and services. · The Support Experience Program Manager will influence worldwide Apple Support strategy t ...