Customer Support Manager - Austin

We are seeking a motivated and detail-oriented · We are seeking a motivated and detail-oriented Customer Support Manager to lead and elevate our customer support operations. This role is responsible for ensuring an outstanding customer experience, managing support processes, and ...

Job summaryWe are seeking a motivated and detail-oriented Customer Support Manager to lead and elevate our customer support operations. · This role is responsible for ensuring an outstanding customer experience, managing support processes, and guiding a team to deliver timely, ef ...

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

+ Manage the day-to-day health and performance of our support operation + Lead a team that's measured by outcomes—SLA attainment, CSAT, backlog health,+ Use data (and AI-driven insights) to spot patterns, · eliminate repeat drivers,+ Strengthen Zendesk workflows, · build operatin ...

We are seeking a Partner Support Operations Manager to oversee and optimize the processes and relationships between Ping Identity and its external partners. · ...

We are seeking a Software Support Manager to lead a high-performing payments team. · This role is ideal for a strategic, data-driven leader who thrives in a fast-paced, evolving environment. ...

The Customer Support Manager will lead a high-functioning team to address complex queries, collect and track feedback to internal/external stakeholders, and evolve our Support operations. · Manage staffing and scheduling for the CX team · Monitor and drive key metrics that ensure ...

American Innovations builds compliance technology oil & gas teams rely on to protect people and the environment. · As we roll out our next generation of products, · a Technical Support Manager will own day-to-day health · & performance of our support operation, · raising the bar ...

+American Innovations builds the compliance technology oil & gas teams rely on to protect people and the environment—every day, in the field and in the office. · +Own overall support performance outcomes, including SLA attainment, CSAT trends, backlog health, and ticket qualityUs ...

The qualified candidate is a technically savvy customer evangelist ready to lead a highly technical, tenured customer support team & elevate Envoy's customer experience to new levels. · ...

We are committed to empowering independent merchants with innovative programs and exceptional service. As we grow our presence in the Austin area, we're looking for a customer-first Client Support Manager who's passionate about building relationships, solving problems, and delive ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · ...

This is an opportunity to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · Support end-to-end onboarding for new customers and projects · Own day-to-day customer support · ...

+Job Summary · The Supportive Housing Case Manager provides permanent supportive housing services to people that have experienced homelessness, · +ResponsibilitiesConsistently interact with clients using person-centered and Strength's based approach while maintaining professional ...

+Imagine what you could do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences very quickly. · The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. · Develo ...

The Supportive Services Program Manager will serve as the lead resident services staff member promoting the housing retention and health and well-being of residents. · Manage the Resident Services program for a Supportive Housing Single Room Occupancy (SRO) community. · ...

The Manager provides leadership and management for campus-based ACCelerated Learning Support services. · ...

+We're looking for a Product Support Manager to help deliver both customer delight and agent success. · + · Bachelor's degree or equivalent practical experience. · 2+ years of people management experience... · ...

The Support Experience organization partners across Apple to create world-class support journeys and leverages our customer expertise to influence the design of Apple products and services. · The Support Experience Program Manager will influence worldwide Apple Support strategy t ...