Product Support Manager - Austin

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

This role sits within the Genda product team at Buildots, contributing directly to the evolution of the Genda product while being fully embedded in Buildots' culture, systems, and long-term vision. · ...

+American Innovations builds the compliance technology oil & gas teams rely on to protect people and the environment—every day, in the field and in the office. · +Own overall support performance outcomes, including SLA attainment, CSAT trends, backlog health, and ticket qualityUs ...

We are seeking a Partner Support Operations Manager to oversee and optimize the processes and relationships between Ping Identity and its external partners. · ...

We are committed to empowering independent merchants with innovative programs and exceptional service. As we grow our presence in the Austin area, we're looking for a customer-first Client Support Manager who's passionate about building relationships, solving problems, and delive ...

Deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. · ...

We are seeking a dedicated Customer Support Manager to lead and support our customer support team at our Austin headquarters. · ...

+ Manage the day-to-day health and performance of our support operation + Lead a team that's measured by outcomes—SLA attainment, CSAT, backlog health,+ Use data (and AI-driven insights) to spot patterns, · eliminate repeat drivers,+ Strengthen Zendesk workflows, · build operatin ...

American Innovations builds compliance technology oil & gas teams rely on to protect people and the environment. · As we roll out our next generation of products, · a Technical Support Manager will own day-to-day health · & performance of our support operation, · raising the bar ...

The Customer Support Manager will lead a high-functioning team to address complex queries, collect and track feedback to internal/external stakeholders, and evolve our Support operations. · Manage staffing and scheduling for the CX team · Monitor and drive key metrics that ensure ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · Support end-to-end onboarding for new customers and projects · Own day-to-day customer support · ...

This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · Schedules all work assigned to the department and assigns TAC personnel to the appropriate shifts in order ...

The qualified candidate is a technically savvy customer evangelist ready to lead a highly technical, tenured customer support team & elevate Envoy's customer experience to new levels. · ...

We are seeking a Software Support Manager to lead a high-performing payments team. · This role is ideal for a strategic, data-driven leader who thrives in a fast-paced, evolving environment. ...

We are looking for a proactive and customer focused Implementation & Support Manager to join our growing team. · ...

We are seeking a motivated and detail-oriented · We are seeking a motivated and detail-oriented Customer Support Manager to lead and elevate our customer support operations. This role is responsible for ensuring an outstanding customer experience, managing support processes, and ...

Care Management Support at Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. · ...

This is an opportunity to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers. · ...

Austin Community College seeks a Manager to lead its Accelerated Learning Support services. · Supervises staff and coordinates services. · Develops programs and reports data. · ...

+At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. · +Manage customer facing team which is responsible for all operational aspects between AMD and its customer · ...