- Update information database with subscription information for 90K+ global publishing partners and their 250K products.
- Conduct analysis of publisher supplied data to ensure comprehensiveness, quality, and accuracy.
- Research and collect data related to products and/or vendors.
- Communicate and work with 26 EBSCO global offices and our 90K+ publishing partners to resolve customer service issues, obtain necessary data needed to maintain the information database, and address additional issues as they arise.
- Assist with maintaining department training documentation, including identifying best practices and championing workflow improvements.
- Participate and contribute to team wide initiatives related to the quality of the information database as needed.
- 1+ years of advanced Microsoft Excel experience
- 2+ years of continuous work experience in an office environment
- High school diploma or GED
- Bachelor's Degree (BA or BS)
- Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
- Retirement Savings Plan
- Paid Parental Leave
- Holidays and Paid Time Off (PTO)
- Mentoring program
- And much more Check it out here:
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Community Bank System, Inc. Oneonta, United StatesOverview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...
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Customer Service Representative
2 days ago
Snelling - Birmingham Birmingham, United StatesJob Description · Job DescriptionSnelling is looking for a talented Customer Service Rep to join an amazing Insurance team in the Birmingham area. As a Customer Service Rep, you will help with day-to-day customer service and account support. This position requires excellent peopl ...
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Business Development Representative
3 days ago
Lawson Products Birmingham, United StatesBusiness Development Representative · City: Birmingham · State/Province: AL · Country: United States · Division: Sales · Job ID: 12803 · Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and over ...
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bdc representative
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Stivers Automotive Group Birmingham, United StatesJob Description · Job DescriptionBusiness Development Center RepresentativeThe Business Development Center Representative (BDC Rep) handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls for due, overdue service clients; Specia ...
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Patient Account Representative
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Guidehouse BIRMINGHAM, United StatesJob Family: · Patient Account Representative · Travel Required: · Up to 10% · Clearance Required: · NoneWhat You Will Do: · The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds a ...
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Business Development Representative
4 days ago
Lawson Products Birmingham, United StatesBusiness Development Representative · City: Birmingham · State/Province: AL · Country: United States · Division: Sales · Job ID: 12803 · Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity an ...
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Sales Manager
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Total Quality Logistics Birmingham, United StatesAbout the role: · TQL is looking for an established logistics sales leader, who has a history of success leading a team in a fast-paced environment. You will be leading a mid-to-large team of highly motivated logistics sales representatives, responsible for driving revenue and p ...
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Installation Project Manager
5 days ago
Andersen Corporation/Renewal by Andersen Birmingham, United StatesPURPOSE: · Effectively manage window and door replacement projects starting at technical measure and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectations. · PAY/SCHEDULE: · As for comp ...
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Patient Service Representative
6 days ago
Highridge Medical Birmingham, United StatesJob Summary: · The Patient Services Representative's (PSR) primary responsibility is to verify eligibility, confirm benefits and process pre-authorization, if required, for all non-invasive bone stimulation devices. PSRs coordinate with our sales force to collect patient data and ...
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MPI Estimator
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Sales Manager
3 days ago
Total Quality Logistics Birmingham, United StatesAbout the role: · TQL is looking for an established logistics sales leader, who has a history of success leading a team in a fast-paced environment. You will be leading a mid-to-large team of highly motivated logistics sales representatives, responsible for driving revenue and pr ...
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Customer Service Representative
2 days ago
Snelling - Birmingham Birmingham, United StatesJob Description · Job DescriptionSnelling is looking for a talented Customer Service Rep to join an amazing HVAC team in the Birmingham area. As a CSR you will help with day-to-day customer service and technician support. This position requires excellent people skills and a desir ...
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Patient Account Representative
2 days ago
Guidehouse Birmingham, United StatesJob Family:Patient Account RepresentativeTravel Required:Up to 10%Clearance Required:NoneWhat You Will Do:The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds and scanning as req ...
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MPI Application Engineer
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McWane Birmingham, United StatesOverview · What We Live By...... · The McWane Way is a core philosophy outlined by the founder J.R. McWane in 1920. Today It encompasses Teamwork, Excellence, Leadership, Environment, Communication, Accountability, Safety and Trust. All team members at every level are expected t ...
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Sales Associate
5 days ago
Caldera Medical Birmingham, United States**Sales Associate (Entry Level) Birmingham, AL** · **Sales | Birmingham, AL | Full Time** · Job Description **Sales Associate**** (Entry Level)** · **Preferred location:** **Birmingham or Montgomery, AL or Jackson, MS** · **Caldera Medicals Mission - To Improve the Quality of ...
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Commercial Insurance Account Manager
1 day ago
The Prewitt Group Birmingham, United StatesJob Description · Job Description · Commercial Lines Account Manager · JOB SUMMARY · This position is responsible for providing prompt, accurate, courteous service to customers, producers and company personnel. · Essential Functions included but not limited to: · Grow and devel ...
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Roofing Inspector
5 days ago
Duro-Last Birmingham, United StatesJob Description · Job DescriptionDuro-Last Roofing has an opening for a Roofing Inspector in the Birmingham, Alabama area. This is a full-time, year-round, salaried position with a company vehicle, expense account, cell phone, and tablet provided. · Essential Functions: · Physic ...
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MPI Customer Service Representative
2 days ago
McWane Birmingham, United StatesOverview · What We Live By...... · The McWane Way is a core philosophy outlined by the founder J.R. McWane in 1920. Today It encompasses Teamwork, Excellence, Leadership, Environment, Communication, Accountability, Safety and Trust. All team members at every level are expected to ...
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Patient Service Representative
5 days ago
Highridge Medical Birmingham, United StatesJob Summary: · The Patient Services Representatives (PSR) primary responsibility is to verify eligibility, confirm benefits and process pre-authorization, if required, for all non-invasive bone stimulation devices. PSRs coordinate with our sales force to collect patient data and ...
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MPI Application Engineer
2 days ago
McWane Birmingham, United StatesOverview: · What We Live By??? · The?McWane?Way is a core philosophy outlined by the founder J.R.?McWane?in 1920.? Today It encompasses Teamwork, Excellence, Leadership, Environment, Communication, Accountability, Safety and Trust.? All team members at every level are expected ...
Publisher Support Rep II - Birmingham, United States - EBSCO Industries Inc
Description
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Your Opportunity:
What You'll Do (Primary Responsibilities):
About You: Required Qualifications
Preferred Qualifications
Our Offer to You:
Target Annual Compensation Range: $32,930 - $47,045
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including medical, dental, vision,
life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO's benefits here:
EBSCO provides a generous benefits program including
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
