- Client on-boarding and schedule audits - plan audits months in advance when possible; verify and monitor client expiry dates and contact with ample time to begin scheduling next audit/task; schedule audits including planning re-certification audits and surveillance audits.
- Provide best possible trips, working with customers and auditors on audit dates
- Create proposals for current customers, if needed
- Set audits up in various software programs and provide checklist to auditors and to customers
- Send confirmation emails and audit plans to customers and auditor assignment forms to auditors; follow-up to assure receipt of necessary documentation.
- Requesting customers register for desired accredited software, and complete registration if necessary
- Analyze customer data for trends and trackability
- Answering a multi-line phone system, must provide exceptional customer service
- Keep records in software system of customer interactions; recording details of inquiries, complaints, or comments, as well as actions taken.
- Ensure all certification scheme/scope requirements are being met
- Customer issue resolution and escalation
- Additional projects as assigned by Operations Manager.
- Maintain confidentiality and impartiality in all aspects of work and adhere to all procedures established by Eurofins and its auditing clients.
- Attend auditor update meetings
- Review application and account information with input into pertinent systems.
- Applies good practices in all areas of responsibility, as appropriate
- Regular attendance and punctuality
- Demonstrates and promotes the company vision
- Review application and account information with input into pertinent systems.
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Technical - Knowledge of food safety certification scheme requirements, food product and management system accreditation requirements, quality management systems
- Strong interpersonal skills that allow for moving comfortably in a business environment and to interface with all levels of customer and staff
- Detail oriented with documentation
- Self-motivated
- Strong time management skills
- Ability to work independently and efficiently
- Excellent verbal and written communication skills
- Excellent technical writing ability
- Works well under pressure and handles adverse situations
- Problem solving ability
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
-
Scheduling Specialist
3 weeks ago
Eurofins USA Consumer Product Testing Des Moines, United StatesJob Description · Job DescriptionCompany Description · Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustaina ...
-
Patient Access Specialist
1 week ago
Broadlawns Medical Center Des Moines, United States TemporaryThe Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlaw ...
-
Warranty Specialist
4 weeks ago
Suntrup Nissan Des Moines, United StatesJob Title: Warranty SpecialistJob Description:As a Warranty Specialist, you will play a crucial role in ensuring customer satisfaction by accurately verifying warranty coverage for both manufacturer and extended warranties across a variety of vehicle makes and models. Your primar ...
-
Project Scheduler- Travelling
1 week ago
DataX Connect Des Moines, United StatesProject Scheduler - Data Centers- Travelling · The Company · You will be joining a market leading general contractor who are renowned for being specialists in the ever expanding data centre sector. As a result of further project success they are seeking high level candidates to t ...
-
Bilingual Clinic Office Specialist I
4 weeks ago
Primary Health Care (PHC) Des Moines, United States Full timeAre you looking for an opportunity to do amazing work helping others? · You've come to the right place. Let's make a difference · Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to pr ...
-
Project Superintendent
1 week ago
DataX Connect Des Moines, United StatesTravelling Project Superintendent - Data Centres – Iowa · Do you want to work for one of the leading data centre general contractors? A company that is committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves? · The Company · You w ...
-
Support Services Specialist
5 days ago
Hy-Vee, Inc. West Des Moines, United States Full timeDescription · : We have openings in the Information Technology Department for a Support Services Specialist to be based out of the Technology & Innovation Center in Grimes, IA. The Support Services team is responsible for supporting software/hardware/network technologies in Hy- ...
-
Physician - part time
1 week ago
Curana Health Careers Des Moines, IA, United States Part time, Full timeJob Details* · Job Location*: Des Moines, IA - Des Moines, IA · Position Type*: Part Time · Salary Range*: Undisclosed · Description* · Curana Health is a *provider-led*, primary and post-acute organization focused on senior living communities and senior living residents. We are ...
-
ECMO RN Weekend Package ICU
2 days ago
MercyOne Des Moines, United States Full timeJOB DESCRIPTION Employment Type: · Full time Shift: · 12 Hour Day Shift Description: · ** New RN Rate ** · Employment Type: · Full Time - 36 hours per week · Shift Schedule: · Weekend Days (7 AM - 7 PM) · Position Highlights and Benefits · Student Loan For ...
-
Locum Physician
2 weeks ago
LocumJobsOnline Des Moines, United States Full timeLocumJobsOnline is working with Adelphi Medical Staffing to find a qualified Gastroenterology MD in Clive, Iowa, 50325 · About The Position · Job Quick Facts: · • Specialty: Gastroenterology · • Job Type: Locum-to-PERM · • Facility Location: Clive, IA · • Service Setting: Outpati ...
-
Audiologist () Allied
3 weeks ago
flexup DIRECT Des Moines, United States TravelWe are looking for a Travel Audiologist Allied for a great Travel allied job in Des Moines, IA. · This Audiologist Travel allied job pays for 40 hours a week for 13 weeks. · Below are the details of this Travel Allied Job including the Travel assignment salary: · Specialty: Audi ...
-
Support Services Specialist
4 weeks ago
City of Des Moines Washington Des Moines, United StatesThe Support Services Specialist will have the opportunity to make a direct impact on the quality of life of local citizens by providing professional services and sentencing alternatives. · Closing Date · Open Until Filled. First review of applications on May 7, 2024 · 2024 Salary ...
-
Medical Sales Representative, Vascular
2 weeks ago
Teleflex Des Moines, United StatesPosition Summary The Sales Representative will sell the full or near full bag of Teleflex vascular products. The position will focus within a defined medium to large size territory with new and existing business accounts while developing and maintaining long-term relationships w ...
-
Senior Archaeologist
1 week ago
WSP Des Moines, United States Regular, FullThis Opportunity · WSP is currently initiating a search for a Senior Archaeologist for our Kansas City, Missouri office. The following locations will also be considered: Louisville, KY. Will also consider other locations in our Midwest region. Be involved in projects with our Her ...
-
Premier Health Des Moines, United States Full time, Part timePhysician - MercyOne Urgent Care - South Des Moines · • MercyOne Urgent Care - South Des Moines Job Type Full-time, Part-time Description Summary · The Physician provides high quality, patient-focused health care services to all patients in collaboration with the other staff ...
-
Delivery Specialist
3 weeks ago
O'Reilly Automotive Des Moines, United StatesO'Reilly Automotive East University Ave [Delivery Driver / Courier] As a Delivery Specialist at O'Reilly Automotive, you'll: Safely deliver parts and products to customers using a company provided vehicle; Be responsible for the cleanliness and standard maintenance of delivery ve ...
-
The Easter Seal Society of Iowa Inc Des Moines, United StatesEasterseals Iowa is has Polk County's first Crisis Stabilization program, providing service both at our serene Camp Sunnyside location as well as in the community. Crisis Stabilization Services (the final service in implementing a comprehensive Children's Behavioral Health System ...
-
TEAM Employment Specialist
1 week ago
The Easter Seal Society of Iowa Inc Des Moines, United StatesDo you have the passion for working with students in our community? Want to join a team that promotes a supportive and flexible working environment? Then TEAM Employment Specialist may be for you · TEAM Employment Specialists will partner with Des Moines Public School District t ...
-
Referral Specialist
1 week ago
Trinity Health Corporation Des Moines, United StatesEmployment Type: · Full time · Shift: · Description: · Are you patient centered and thrive on providing top notch customer service? Consider joining our team as a Referral Specialist The Referral Specialist works with patients requiring a referral, to ensure patient's referral ne ...
-
PT Receptionist
3 weeks ago
S&S Employment Partners Des Moines, United StatesJob Description · Job DescriptionOur Client seeks a Receptionist / Administrative Support Specialist to answer multi-line phones, greet guests, monitor visitor logs and more. · This is a part time, temporary opportunity starting ASAP until mid-July. You will earn $17.00/hour and ...
Scheduling Specialist - Des Moines, United States - Eurofins Scientific
Description
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services.
It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations.
It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries.
Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.
Eurofins Food Safety Systems provides globally recognized, accredited auditing and certification services that are focused on process optimization, risk reduction, and brand reinforcement.
Position Details:
100% REMOTE
FULL TIME WORK
Key Position Responsibilities:
Essential Duties:
Knowledge Requirements:
Education/Experience (BMQ):
BS degree in food related or relative experience
Experience with Excel
Additional preferences:
Experience in the auditing industry preferred
HACCP Training, PCQI
Ability and/or Skills (BMQ):
REMOTE POSITION
Position is Full-time
Shift: 1st Shift 8:00pm- 5pm
Work Schedule (Hours and Days) M-F 8 hours. Times may chance during training as needed
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
All your information will be kept confidential according to EEO guidelines.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
&v=024){kind=logo}
