- Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.
- Communicate detailed information and answer patients' questions regarding their health care plan; provide answers to billing and insurance clarification questions.
- Set up appointments, coordinate clinic visits, and any special arrangements such as transportation, interpreter services, specialty care, etc.
- Coordinate flow of information between medical clinic and referral authorization department to secure a valid referral for clinic patients.
- Enter referrals, documents, communications and action into the system, as appropriate.
- Notify physician(s) and patient when referral is denied, or if additional information is needed.
- Develop and maintain a database of referral physician offices preferred by each physician within the clinic.
- Assist Practice Manager with complaint resolution and solutions related to patient referrals. Perform other duties as assigned by the practice manager or physician.
- High school diploma or equivalent required.
- 2 years of progressively responsible related experience in a healthcare environment required.
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Referral Specialist
1 week ago
Trinity Health Corporation Des Moines, United StatesEmployment Type: · Full time · Shift: · Description: · Are you patient centered and thrive on providing top notch customer service? Consider joining our team as a Referral Specialist The Referral Specialist works with patients requiring a referral, to ensure patient's referral ne ...
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Referral Specialist
6 days ago
Trinity Health DES MOINES, United States**Employment Type:** · Full time · **Shift:** · **Description:** · Are you patient centered and thrive on providing top notch customer service? Consider joining our team as a Referral Specialist The Referral Specialist works with patients requiring a referral, to ensure patient's ...
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referral specialist
2 weeks ago
Trinity Health , IA, United States**Employment Type:** · Full time · **Shift:** · **Description:** · Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with · physician(s), patients, and payers. · Communicate detailed information and answers patients' questions regard ...
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State of Iowa Des Moines, United StatesThe Iowa Department of Revenue is seeking temporary workers to work in the Taxpayer Services call center. · Following all policies and procedures, the successful candidate will: · * Take inbound phone calls from taxpayers and answer simple inquiries. · * Verify authorization befo ...
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Pediatric Immunization Specialist, Iowa
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GlaxoSmithKline Des Moines, United StatesSite Name: USA - Iowa - Des Moines · Posted Date: May 3 2024 · For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the indus ...
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Iowa Department of Administrative Services Des Moines, United StatesTaxpayer Services Temporary Associate · Print ) · Apply · Taxpayer Services Temporary Associate · Salary · $34,320.00 Annually · Location · Des Moines Polk County, IA · Job Type · Temporary · Job Number · Agency · 625 Iowa Department of Revenue · Opening Date · 05/03/2024 · Cl ...
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Referral Specialist - Des Moines, United States - Trinity Health Corporation
Description
Employment Type:
Full time
Shift:
Description:
Are you patient centered and thrive on providing top notch customer service? Consider joining our team as a Referral Specialist The Referral Specialist works with patients requiring a referral, to ensure patient's referral needs are fulfilled for specialty service office visits.
Day-to-day:
Qualifications:
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.
Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.
We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.