-
Guest Services Rep Part
1 week ago
Extended Stay Sanford, United StatesExtended Stay Rinehart Road [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations ...
-
Patient Service Rep
4 hours ago
True Health Orlando, United StatesPatient Service Representative · JOB SUMMARY · Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. · PRIMARY FUNCTIONS · 1.Provide a courteous, professional working environment · 2.Maintain effectiv ...
-
Customer Service Rep
21 hours ago
TEKsystems South Daytona, United StatesCustomer Service Representative · Daytona Beach, FL (HYBRID Schedule - 2 days in office per week after training) · M-F Schedule 11:30am-8pm after training. · $17/hr ($18.50/hr candidates bilingual in English and Spanish) · Expected Start Date: 5/21 · Application Deadline: 5/7 · R ...
-
patient service rep
3 days ago
True Health Azalea Park, FL , USA, United StatesJOB SUMMARY · Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. · PRIMARY FUNCTIONS · 1.Provide a courteous, professional working environment · 2.Maintain effective communication with patients, cowo ...
-
patient service rep
3 days ago
True Health Belle Isle, FL , USA, United StatesJob Summary: · The Lead Patient Services Representative oversees the administrative duties and operational efficiency of the facility. They are responsible for moving patients through the check in and checkout process, for managing patient complaints, and for ensuring the office ...
-
patient service rep
3 days ago
True Health Orlando, FL , USA, United StatesJOB SUMMARY · Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. · PRIMARY FUNCTIONS · 1.Provide a courteous, professional working environment · 2.Maintain effective communication with patients, coworke ...
-
Customer Service Rep
1 day ago
Coastal Solutions Orlando, United StatesJob Description · Job DescriptionCalling All Superheroes · Are you ready to unleash your incredible customer service powers for the greater good? · We're on the lookout for a hero with a fundraising spirit and a heart full of philanthropy to take the helm and manage non-profit m ...
-
Guest Services Rep Part
1 week ago
Extended Stay Orlando, United StatesExtended Stay Summit Tower Blvd [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservat ...
-
Guest Services Rep Part
1 week ago
Extended Stay Daytona Beach, United StatesExtended Stay - 255 Bill France Blvd. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process re ...
-
bilingual customer service rep
34 minutes ago
Randstad Orlando, United Statesbilingual customer service rep. · orlando , florida (remote) · posted 10 days ago · job details · summary · $ $19 per hour · temp to perm · associate degree · category office and administrative support occupations · referenceAB_ · job details · Interested in taking on a ne ...
-
bilingual customer service rep
1 week ago
Randstad Orlando, United Statesbilingual customer service rep. · + orlando , florida (remote) · + posted today · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested in ta ...
-
bilingual customer service rep
1 week ago
Randstad Orlando, United Statesbilingual customer service rep. · + orlando , florida (remote) · + posted 1 day ago · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested i ...
-
bilingual customer service rep
1 week ago
Randstad Orlando, United Statesbilingual customer service rep. · + orlando , florida (remote) · + posted 2 days ago · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested ...
-
Customer Service Rep(05053)
6 days ago
Domino's Pizza LLC Maitland, United StatesCompany Description · Job Description · ABOUT THE JOB · As a Customer Service Representative for Domino's Pizza, you will be the point person in taking great care of our customers. We pride ourselves on taking great care of our customers through our smiling, happy team members ...
-
FT - Customer Service Rep
12 hours ago
Community Pharmacy, Inc. Orlando, United StatesAn independent pharmacy with a strong focus on patient care and adherence. We are seeking an experienced, organized, and detail-oriented people to join our staff. · We are hiring for a Full Time Bilingual Customer Service Representative for our store in Orlando, FL. We offer com ...
-
lead patient service rep
3 days ago
True Health Alafaya, FL , USA, United StatesJob Summary: · The Lead Patient Services Representative oversees the administrative duties and operational efficiency of the facility. They are responsible for moving patients through the check in and checkout process, for managing patient complaints, and for ensuring the office ...
-
Customer Service Rep(05053)
1 week ago
Domino's Franchise Maitland, United StatesJob Description Job Description Job Description ABOUT THE JOB As a Customer Service Representative for Domino's Pizza, you will be the point person in taking great care of our customers. We pride ourselves on taking great care of our customers through our smiling, happy team memb ...
-
Overnight Customer Service Rep
2 days ago
Circle K Stores, Inc. Apopka, United StatesStore : 1252 S Apopka Blvd, Apopka, Florida 32703 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wor Customer Service, Service, Overnight ...
-
Bilingual customer service rep
2 days ago
Randstad Orlando, United StatesInterested in taking on a new challenge in the Financial Services industry? Or, maybe you are seeking entry into the industry? Either way; if you have a background in customer service, retail sales, banking or finance, let's talk Join the Financial Services team that assists part ...
-
Customer Service Rep(06481)
4 days ago
Domino's Franchise Seminole, United States Full timeJob Description · General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment an ...
Customer Service Rep I - DeBary, United States - Chesapeake Utilities
Description
** Customer Service Rep I**
**Job Category****:** Customer Contact Center **Requisition Number****:** CUSTO002615 Showing 1 location **Job Details**
**Description**
**2 Vacancies available. These positions are Work at Home/Remote where candidate will need to reside in Florida service territory.**
The **Customer Service Representative (CSR)** will establish a working relationship with our customers by communicating via mail, in person and mostly by telephone. The CSR will deliver a service that promotes loyalty to our brand by using the skills required by our quality service strategy. CSRs will actively participate in training and will be required to adapt the training concepts and learning to their delivery. The CSR role will be responsible for complying with Public Service Commission, tariffs and company rules and regulations.
**PRIMARY DUTIES AND RESPONSIBILITIES**
The CSR will hold our Standards of Performance as a priority in all aspects of work: Safety, WOW, Presentation, Results Oriented
Ensure goals are met as prescribed by the business unit and corporate dictum.
Take ownership and responsibility using active listening for each customer interaction to ensure customer satisfaction and first call resolution.
Handling customer service inquiries from walk-in and call-in customers as well as email requests when applicable with a professional and friendly attitude and within contact center guidelines.
Ability to navigate through various computer programs, multiple screens, various resources on and/or off the phone with mandatory typing which includes detailed, specific and relevant documentation with each transaction.
Ability to work a defined schedule in a structured environment wearing a headset, having scheduled breaks and lunches.
Ability to work at multiple locations which may require some travel and extended hours as well as, support additional hours in an emergency situations/storm preparation/restoration efforts.
Proper customer transactions to include meter/service order creation, payment processing, handling and processing on recordkeeping and billing system
Handling customer correspondence and concerns related high bills, turn-on/off, deposits and ad hoc requests.
Research, identify and solve discrepancies to bring to resolution and prepare adjustments/corrections as needed.
When required by site the CSR will engage in cashiering, batch processing with the added responsibility of balancing of funds reconcile cash drawer, and cash reports with high degree of accuracy.
Is knowledgeable of, supports, promotes and participates in the Chesapeake Utilities Cares programs and other community grassroots efforts.
Participates in the process of collection and disconnections under company rules and regulations as directed.
Establish a good working relationship with other department contacts and organizations.
Performs other duties as assigned by their Supervisor within the realm of the business unit job.
**SUPERVISION**
Minimal
**RELATIONSHIPS**
**Internal:** This position works with all levels within the Company. The incumbent acts under the guidance of the Customer Care Supervisor.
**External:** This position provides excellent customer service to our customers.
**QUALIFICATIONS**
**Education:**
High School Diploma required
**Related Experience:**
A minimum 2 years clerical or customer service experience within a call center environment is preferred.
**Knowledge/Skills/Abilities:**
Excellent written and oral communication skills.
Bilingual a plus.
Experience handling cash is required.
Good math aptitude, collection techniques and some account knowledge.
Strong computer aptitude and skills preferred.
Experience with MS Office and other call center technologies.
**ESSENTIAL FUNCTIONS**
Proficient with computer programs including Microsoft Word, Excel, Outlook.
Call center servicing of customers pertaining to product services and bills inquiries.
Telephone and face to face customer interactions required in a structured environment.
**Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email or Ruth Warner, Director, Human Resources Operations at **
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Preferred**
Minimum of 2 years clerical or customer service experience within a call center environment preferred.
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
