- Provide a courteous, professional working environment
- Maintain effective communication with patients, coworkers, and supervisor
- Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility
- Verify insurance and set eligibility dates in system
- Call and remind patients to bring missing information to their appointment
- Collect payments and patient-responsible balances
- Post charges to patient accounts
- Scan and import demographic and clinical documentation into patient charts
- Schedule appointments as needed
- Monitor patient schedule to accommodate walk-in patients
- Direct patients to the proper department for assistance
- Answer multi-line telephone system
- Operate office equipment, i.e. fax, copier, computer, and credit card machine
- Provide copies of patient medical records as requested
- Contribute to the positive image of the front office operations
- Other responsibilities as assigned
- High school diploma or equivalent is required
- Dental Experience preferred
- Customer-friendly attitude Knowledge of ICD-10 and CPT codes
- Money and balancing skills
- Knowledge of bank deposits
- Good communication skills
- Ability to function effectively under stress
- Good evaluative judgment
- Computer literacy
- Ability to perform accurate data entry
- Ability to work well with people
- Ability to multi-task
- Bilingual (English/Spanish/Creole) a plus.
- Reports to the Center Manager
- Ability to sit and view a computer screen for extended periods of time
- Ability to perform repetitive hand and wrist motions for extended periods of time
- Ability to handle and/or feel objects, tools, etc.
- Ability to frequently walk, stand, and reach with hands and arms
- Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl
- Ability to occasionally lift and/or move up to 25 pounds
- Vision abilities must include vision, color vision, depth perception, and ability to adjust focus
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Customer Service Rep
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GTC Staffing Orlando, United StatesJob Description · Job DescriptionSalary: 40K + · We are looking for a dynamite and professional Customer Service Rep that is ready to bring their best skills and energy to our team in the homebuilding industry · Monday-Friday (8am-5pm) and One Saturday a month (9am-2pm) · Pay sta ...
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Customer Service Rep
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GTC Staffing Orlando, United StatesJob Description · Job DescriptionSalary: · We are looking for a dynamite and professional Customer Service Rep that is ready to bring their best skills and energy to our team in the homebuilding industry · Monday-Friday (8am-5pm) and One Saturday a month (9am-2pm) · Pay starting ...
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patient service rep
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True Health Orlando, FL , USA, United StatesJOB SUMMARY · Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. · PRIMARY FUNCTIONS · 1.Provide a courteous, professional working environment · 2.Maintain effective communication with patients, coworke ...
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Customer Service Rep
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AutoNation Orlando, United StatesAutoNation Collision Center Airport Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-drive ...
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Guest Services Rep Part
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Extended Stay Orlando, United StatesExtended Stay Summit Tower Blvd [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservat ...
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bilingual customer service rep
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Randstad Orlando, United Statesbilingual customer service rep. · orlando , florida (remote) · posted 10 days ago · job details · summary · $ $19 per hour · temp to perm · associate degree · category office and administrative support occupations · referenceAB_ · job details · Interested in taking on a ne ...
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bilingual customer service rep
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Randstad Orlando, United Statesbilingual customer service rep. · + orlando , florida (remote) · + posted 1 day ago · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested i ...
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Concierge Customer Service Rep
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Concierge Customer Service Rep
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Medwatch LLC Lake Mary, United States**Scope**: · This is a critical position requiring excellent customer interaction skills. Individual is expected to accurately service and satisfy customers by responding to customer inquiries. Concierge/Customer Service Representative needs to be versatile and equipped with a st ...
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bilingual customer service rep
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Randstad Orlando, United Statesbilingual customer service rep. · + orlando , florida (remote) · + posted today · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested in ta ...
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bilingual customer service rep
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Randstad Orlando, United Statesbilingual customer service rep. · + orlando , florida (remote) · + posted 2 days ago · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested ...
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Overnight Customer Service Rep
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Circle K Stores, Inc. Orlando, United StatesStore : 14000 Town Loop Blvd, Orlando, Florida 32837 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service, Service, Overnight, ...
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FT - Customer Service Rep
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Community Pharmacy, Inc. Orlando, United StatesAn independent pharmacy with a strong focus on patient care and adherence. We are seeking an experienced, organized, and detail-oriented people to join our staff. · We are hiring for a Full Time Bilingual Customer Service Representative for our store in Orlando, FL. We offer com ...
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Bilingual customer service rep
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lead patient service rep
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True Health Alafaya, FL , USA, United StatesJob Summary: · The Lead Patient Services Representative oversees the administrative duties and operational efficiency of the facility. They are responsible for moving patients through the check in and checkout process, for managing patient complaints, and for ensuring the office ...
patient service rep - Azalea Park, FL , USA, United States - True Health
Description
JOB SUMMARY
Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process.
PRIMARY FUNCTIONS
EDUCATION AND EXPERIENCE
ADDITIONAL QUALIFICATIONS
RELATIONSHIP REPORTING
PHYSICAL REQUIREMENTS