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Change Management Lead - Atlanta, United States - The Ladders
Description
Scope of Position:
Identify and implement ways to solve organizational issues or improve the quality of services being offered, including using technology, program development, or process redesign.
Reports to:
Change Management Team Leader
Job Responsibilities:
Coordinate various change management strategies and initiatives throughout Impact 360.
Engage with Impact 360 Institute departments and teams to understand needs and requirements, make recommendations, and implement solutions.
Proactively identify, recommend, and implement improvements, optimization, and automation opportunities within current organizational systems.
Research potential new systems for organizational improvement and build new systems and processes to increase effectiveness and efficiency.
Work with key stakeholders to ensure that proposed solutions meet the requirements and provide a positive user experience.
Collaborate with developers during the development cycle to test and ensure the solution will meet or exceed stakeholder expectations. Facilitate user acceptance testing, document user feedback, and manage change requests.
Produce process flows, project charters, and any other types of documentation necessary to effectively convey existing processes, future needs, and change management strategies.
Provide secondary advisory administrative support to various systems and tools such as Salesforce, Rippling, and Office 365.Requirements:
An evangelical believer committed to Christian service consistent with our organizational purpose, mission, and beliefs who is actively involved in a Christian church and living out his/her faith on a daily basis.
5 years of associated work experience, with 3+ years of project/program management experience.
Experience designing and developing data analysis tools, dashboards, and reports.
Detailed analytical and problem solving abilities
Exceptional professionalism with the ability to anticipate organizational needs and challenges and respond in a manner consistent with our organizational purpose and beliefs.
Demonstrated ability to handle stressful situations, make rational decisions, and take effective action.Knowledge, training, and experience in organizational systems, processes, and project management. Skill in organizing tasks, and achieving goals and objectives.
Strong communication skills including one-on-one conversations, small group facilitation, and writing in a manner consistent with our organizational purpose and beliefs.
Skill in establishing and maintaining effective working relationships.Ability to work independently and as a strong team player under time pressures without loss of poise, grace, or humor.
Classification:
Full-Time
FLSA Status:
Exempt (Professional Learned)
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