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    Diesel Service Technician - Des Moines, United States - Sanco Thermo King

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    Description

    Job Description

    Job Description

    Working at Thermo King is a hidden treasure. There's no laying under heavy equipment with grease, grime and mud falling on you. Our technicians spend their days working on reefer units and APU's where there are very few heavy parts. Our techs are relatively clean at the end of the day, have energy when they go home and are not worn out at retirement age. As one 25 year heavy diesel veteran said "I wished I'd have come worked here 10 years earlier" We have a great culture and excellent training. You should apply today

    essential functions:

    1. Troubleshoot, maintain, and repair of refrigeration units and auxiliary power units
    2. Diagnose, repair, adjust, and modify all components
    3. Positively interface with Service Writers, leadership team, the parts department, drivers, vendors, and customers
    4. Keep paperwork updated and submitted upon completion
    5. Communicate effectively with customers
    6. Maintain a high level of cleanliness
    7. Meet and maintain labor efficiency goals
    8. Meet requirements for certifications

    COMPANY-WIDE EXPECTATIONS:

    1. Remain drug and alcohol free while on Company premises and within the scope of duty
    2. Understand and comply with all Sanco Enterprises policies and procedures
    3. Observe safety and security policies and procedures and use equipment and materials accordingly
    4. Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means

    CORE COMPETENCIES:

    1. Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains necessary communication
    2. Interpersonal Skills – maintains open communication with fellow employees, supervision, and management, remains open to others' ideas, and exhibits willingness to try new things
    3. Planning/Organizing – prioritizes and plans work activities and uses time efficiently
    4. Quality Control – demonstrates accuracy and thoroughness and monitors own work to ensure quality
    5. Adaptability – adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
    6. Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
    7. Professionalism – maintains a professional appearance and attitude at all times

    knowledge, education and/or experience:

    1. Requires a high school diploma or general education diploma (GED)
    2. Diesel engine experience
    3. Technical degree or certification is a plus

    skills:

    1. Written and verbal communication skills
    2. Microsoft Office skills

    abilities:

    1. Work with diagnostic computers for troubleshooting and repairs
    2. Use computers for web-based training and work order system
    3. Work independently in a field service environment while displaying a professional and confident relationship with the customer
    4. Exhibit a strong mechanical aptitude
    5. Possess a clean driving record
    6. Pass a DOT approved physical

    working conditions:

    1. Exposure to varying weather-related temperatures (both inside and outside)
    2. Frequently works on scaffolding
    3. Moderate exposure to confined spaces, moving objects, and mechanical parts
    4. Moderate exposure to chemicals and fumes
    5. Moderate noise level

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