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    Front Desk Receptionist - Franklin, United States - Align ENT & Allergy

    Align ENT & Allergy
    Align ENT & Allergy Franklin, United States

    1 week ago

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    Description
    Align ENT & Allergy is currently seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our practice, the Front Desk Receptionist plays a crucial role in creating a positive and welcoming experience for our patients. This is a fantastic opportunity to contribute to a physician-led ENT and Allergy practice that is committed to delivering exceptional patient care.

    At Align ENT & Allergy, we provide business support to private practices, allowing our partners to focus on providing personalized, high-quality care within their communities. By joining our team, you will be part of an organization that values teamwork, compassion, and continuous improvement in patient services.
    Responsibilities
    • Greet patients and visitors with a warm and welcoming demeanor.
    • Check-in patients, verify their information, and update electronic medical records accurately.
    • Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
    • Schedule and confirm patient appointments, ensuring efficient time management.
    • Assist patients in completing necessary forms and understanding office policies.
    • Collect patient co-pays, process payments accurately, and maintain proper documentation.
    • Maintain the cleanliness and organization of the reception area.
    • Coordinate with medical staff to optimize patient flow and use of resources.
    Requirements
    • High school diploma or equivalent.
    • Previous experience as a receptionist or in a customer-facing role.
    • Excellent communication and interpersonal skills.
    • Strong organizational skills and attention to detail.
    • Proficiency in using computer systems and basic office software.
    • Ability to handle a fast-paced environment and multiple tasks simultaneously.
    • Empathy, compassion, and professionalism in dealing with patients and their families.
    • Ability to work well as part of a team.
    • Reliability and punctuality in attendance.
    Benefits

    Benefits:

    • 401(k)

    • Dental insurance

    • Health insurance

    • Paid time off

    • Retirement plan

    • Vision insurance
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