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Pre-Sales Consultant - Norwich, United States - NielsenIQ
Description
**Pre-Sales Consultant**
Norwich, UK
Full-time
Career Site Team: Brandbank
**Job Description**
**Pre-Sales Consultant, Norwich**
**ABOUT THE JOB**
Pre-Sales Consultants will facilitate all non-standard client opportunities in parallel with the Nielsen Brandbank Global Client teams and directly with clients. You will be working with the customer from the start of engagement through to deal closure, subsequently handing over to the Project Management or Client Delivery teams to deliver. You will also be expected to deliver small-scale projects yourself.
**RESPONSIBILITIES**
As part of the Business Development function, support all client teams in communicating our service to customers, gathering and interpreting customer requirements and liaising with our internal Client Integration, IT Development and Operations functions to design end-to-end solutions to meet these needs.
To act as the primary technical contact for both all Commercial teams as well as clients and act as a liaison
Responsible for pre-sales scoping from requirements gathering through to deployment
Involvement in defining and deploying pilot/proof of concept activities in order to assist sales in closing deals
Be involved in authoring responses to RFP / RFI proposal requirements and submissions for projects to ensure excellence and consistency across our service delivery strategy
Take an active role in the delivery of projects and analysis of relevant technical solutions as required
Act as a product/service genius to staff less qualified or skilled with the ability to translate service technicalities into commercially orientated features and benefits
Develop a broad understanding of a client's technical architecture and balance this with a clear understanding of our own product and service development plans and roadmap and an awareness of emerging technologies, to determine what is and is not possible for us to develop and deliver
Consult and deliver analytical reports as part of Professional Service delivery to our clients
**ABOUT YOU**
The ideal candidate will be a motivated, confident, highly organized individual, self-managed and comfortable with multi-tasking but focused on delivering to agreed deadlines. They need a can do client-centric attitude, a willingness to immerse themselves into the organizations business methods. Building rapport with key stakeholders is essential, so you should be comfortable working across all business functions and interacting with clients to ensure we deliver clients focused solutions that are fit for purpose, commercially viable and deliver value.
**REQUIREMENTS**
Experience within a pre-sales role working in a digital environment or similar.
Understanding of digital product content and/or online retail industry and related technologies preferable.
Level of technical knowledge and an understanding of data and its application and deployment across the business.
A demonstrable understanding of solution design and architecture and systems integration.
Ability to quickly grasp a clear understanding of a clients needs and translate them to a set of requirements and well-planned solution deliverables.
Ability to understand dive into the detail of a solution e.g. API definitions.
Commercially astute and confident within customer-facing situations comfortable with giving presentations, hosting conference calls and conducting software/solutions demonstrations and training.
Excellent internal and external communication skills including running workshops, building customer rapport.
Previous hands-on requirements gathering experience and ideally a proven track record of successful pre-sales engagements that have led to the deployment of a solution.
Willingness to learn and develop
#LI-ACH
**Additional Information**
**About Nielsen Brandbank**
With over 20 years experience and operating in 16 countries, Nielsen Brandbank is the content partner to brands, retailers and wholesalers across the globe, creating a rich online shopping experience, while minimising the cost and complexity for the industry. We are embedded within the global NielsenIQ brand, leveraging over 100 years of consumer intelligence and continuing to strive for perfection in the ever changing and demanding world of global eCommerce.
**About NielsenIQ**
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand whats happening now, whats happening next, and how to best act on this knowledge. We like to be in the middle of the action. Thats why you can find us at work in over 90 countries, covering more than 90% of the worlds population. For more information, visit **.**
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Pre-Sales Consultant
Norwich, UK
Full-time
