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Desktop Support Technician - Troy, United States - TEKsystems
Description
:Our enterprise size customer is looking for an additional resource to assist them with upgrading Windows 10 to 20h2 as well as provide day to day support to end users.
Skills & Job Responsibilities:
Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device.
Knowledge and understanding of Windows 10 v20H2
Ability to review and understand Windows event viewer
Experience using remote management tools to support remote users - Knowledge of and experience using system management consoles
Strong knowledge of and experience working with various software
Experience in computer networking - Strong customer service skills
Skills:
Windows 10, remote support, Customer service, Technical support, Help desk support, Hardware, Imaging, Desktop, Office 365, Printers, ServiceNow, Microsoft office, Desktop hardware, Outlook, O365, Troubleshooting, SCCM, Active directory, Windows, Ticketing system, Deployment, Hardware support
Top Skills Details:
1) Imaging Experience - Utilizing SCCM
2) Windows 10
3) Windows Event Viewer
4) Knowledge of Networking
5) Customer Service
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
