Manager IT - Nashville, United States - Vanderbilt University Medical Center

Description

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VICTR

Job Summary:

Manager IT – Platform Engineering

Job Summary

The Office of Research Informatics (ORI) is the technical side of the Vanderbilt Institute of Clinical and Translational Research. Our teams provide custom software and data warehouse services for the clinical research enterprise. While we rely on VUMC IT to provide much of our platform infrastructure, we maintain a team of platform engineers dedicated to meeting the specific needs of ORI.

We are looking for a hands-on leader for our Platform Engineering team. Your goal would be to provide reliable platform solutions for our developers and data teams, to lead our department in implementing modern technologies such as Kubernetes and Azure cloud services, and to help expand our offerings for secure computing platforms. The role requires extensive technical knowledge, as well as the ability to build and maintain strong working relationships with both technical and non-technical leaders.

About the Department:

The Vanderbilt Institute for Clinical & Translational Research (VICTR) is Vanderbilt's virtual home for clinical and translational research. Supported by Vanderbilt University Medical Center's Office of Research and the NIH-sponsored Clinical and Translational Service Award (CTSA), the mission of the institute is to transform the way ideas and research discoveries make their way from origin to patient care. VICTR functions to help researchers and clinicians do their jobs better by providing tools and support to improve the quality of research, publications, grant writing, and training for future doctors and researchers. For more information, please visit

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Key Responsibilities

• Establish and promote best practices for ORI Platform Services
• Collaborate with other leaders to recommend and implement solutions that meet the requirements of VUMC and the needs of ORI
• Manage a team of systems administrators, cloud architects, DBAs and security specialists
• Lead developers and data engineers in the adoption of Kubernetes and the Azure cloud
• Guide the creation of new secure computing environments, such as a FISMA moderate environment. Including adherence to NIST and NIST standards
• Collaborate with other ORI team leaders to improve automation across the teams
• Lead cross-team implementation projects as needed
• Provide hands-on technical solutioning as needed

Technical Capabilities

• Experience leading teams and operating across functional units
• Experience designing and implementing cloud services, preferably in Azure
• Experience with containerization tools including Docker and Kubernetes
• Experience understanding and implementing organizational security, compliance, and governance
• Experience with Linux systems administration
• Familiarity with common cloud services such as Identity and Access Management, Directory Services, Virtual Desktops, Networking, Compute, Storage, etc.
• Excellent communication and collaboration skills
• Operations Planning (Intermediate): Anticipates resource needs to meet objectives and implements appropriate processes.
• Leadership (Intermediate): Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measurable outcomes.
• Quality Management (Intermediate): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
• People Management (Intermediate): Interacting, communicating, building relationships and developing employees.
• Compliance (Intermediate): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.

TECHNICAL CAPABILITIES

• Operations Planning (Intermediate): Anticipates resource needs to meet objectives and implements appropriate processes.

• Leadership (Intermediate): Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measureable outcomes.

• Quality Management (Intermediate): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.

• Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.

• People Management (Intermediate): Interacting, communicating, building relationships and developing employees.

• Compliance (Intermediate): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.

Basic Qualifications

• Bachelor's Degree (required)
• 5 years relevant experience (required)

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

• Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.

Core Capabilities:

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's (Required)

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled