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account executive
1 day ago
Spencer & Lewis Tulsa, United StatesSpencer & Lewis · è alla ricerca di un nuovo · Account Executive · da inserire in organico per l'area · PR & Media Relations · del Gruppo. · All'Account Executive sono affidate mansioni di operatività quotidiana in coordinamento con un · junior account executive · per i cl ...
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Account Executive
1 week ago
Moore, A Series LLC Tulsa, United StatesMoore- ResourceOne Division is looking for an Account Executive to join our fundraising department. The ideal candidate must be goal oriented, driven, experience with fundraising, nonprofits and direct mail with a proven track record of exceeding clients expectations. You must ha ...
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Account Executive
3 weeks ago
Agape Care Group Tulsa, OK, United States Full timeJoin Our Team as an Account Executive · Are you ready to make a difference in the lives of others and in the community? · We are looking for account executives who are committed to serving our patients with compassion and integrity. As an account executive, you will be responsi ...
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Account Executive
2 weeks ago
Paycom Tulsa, United States Full timeDescription · "> As an S&P 500 software company with innovation at its core, Paycom empowers employees to manage their own data while equipping businesses with the HR technology they need to thrive. · At Paycom, our people drive our success. Our values are simple: We innovate, ...
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Account Executive
5 days ago
ResourceOne Tulsa, United StatesJob Description · Job DescriptionMoore- ResourceOne Division is looking for an Account Executive to join our fundraising department. The ideal candidate must be goal oriented, driven, experience with fundraising, nonprofits and direct mail with a proven track record of exceeding ...
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Account Executive
5 days ago
Steer Tulsa, United StatesJob Description · Job DescriptionSteer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the ...
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Account Executive
5 days ago
RocketLevel Tulsa, United StatesJob Description · Job DescriptionBE AWESOME, DO AWESOME THINGS. That's what we're all about at RocketLevel. Our mission is to empower small businesses to succeed so local communities can thrive. · We're looking for passionate, motivated team members who will represent RocketLevel ...
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Business Account Executive
2 weeks ago
Howard Technology Solutions Tulsa, United States*Candidates must be located within the Oklahoma territory. This is a remote position that requires you to be located and frequently travel to customer sites within a specific territory. · SUMMARY OF POSITION · Howard Technology Solutions is a rapidly expanding technology solution ...
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Enterprise Account Executive
3 days ago
Howard Technology Solutions Tulsa, United States*This is a field sales roles that requires candidates to be located within the Eastern Oklahoma/Western Arkansas territory. · SUMMARY OF POSITION · Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Govern ...
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Retention Account Executive
3 days ago
DISH Network Corporation Tulsa, United StatesCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
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Facilities Account Executive
5 days ago
Traditions Health Tulsa, United StatesFacilities Account Executive page is loaded · Facilities Account Executive · Apply · locations · Tulsa, OK · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R6797 · The Account Executive (AE) assumes responsibility for achieving financial g ...
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Retention Account Executive
3 days ago
DISH Network Corporation Tulsa, United StatesCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
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Strategic Account Executive
2 weeks ago
SHI International Tulsa, United StatesJob Summary · SHI Field-based Strategic Account Executives are experienced business development professionals who focus on driving revenue and margin growth for our largest Enterprise accounts. The ideal candidate for this role has experience selling into the large Enterprise spa ...
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Strategic Account Executive
2 weeks ago
SHI GmbH Tulsa, United StatesJob Summary · SHI Field-based Strategic Account Executives are experienced business development professionals who focus on driving revenue and margin growth for our largest Enterprise accounts. The ideal candidate for this role has experience selling into the large Enterprise spa ...
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Enterprise Account Executive, Major Accounts
2 weeks ago
Apple Tulsa, United StatesThe people here at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-le ...
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Account Executive FT
2 weeks ago
Accentra Home Health Tulsa, United States Full time*************This Position Qualifies for a $1,000 Sign-on Bonus ************** · Accentra Is an Oklahoma Owned Company · We pride ourselves on achieving the best possible outcomes for our patients and providing quality of care – whether that involves home health for managing ch ...
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Account Executive Hospice
1 week ago
Amedisys Tulsa, United StatesOverview · Amedisys, one of the largest and most trusted home health and hospice companies in the U.S., is looking for a hospice liaison to join the team. The ideal candidate for this role will have experience in outside sales/business development in the healthcare industry. A b ...
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Sales Account Executive
5 days ago
Elara Caring Tulsa, United States Full timeDescription · : Why choose Elara Caring? · Excellence, professional development, and winning culture. · Whether you are new to health care sales or a seasoned professional, Elara Caring will meet you where you are and invest in your professional journey. · Account Executive ...
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Account Executive Hospice
5 days ago
Amedisys Inc. Tulsa, United StatesOverview Amedisys, one of the largest and most trusted home health and hospice companies in the U.S., is looking for a hospice liaison to join the team. The ideal candidate for this role will have experience in outside sales/business development in the healthcare industry. A back ...
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Associate Account Executive, Government
2 weeks ago
T-Mobile Tulsa, United States Full timeBe unstoppable with us · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as ...
Service Assurance Account Executive - Tulsa, United States - Zayo Group
Description
Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Position Description The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer.
This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account.
This role interfaces with multiple technical resources across the business to drive a superior, differentiated, and sustained customer experience.The SAE will oversee the end-to-end service delivery process, be the primary point of contact for communicating and providing status on service impacting events, and initiating measures to optimize service performance and customer satisfaction.
This role requires strong analytical skills, attention to detail, and the ability to collaborate with various stakeholders to drive continuous improvement in service delivery.
The Strategic Assurance Executive (SAE) will ensure operational continuity and scalability across functional teams during all stages of the lifecycle by coordinating, driving, and delivering operations reviews, Request for Outage (RFO) and Service Improvement Plans (SIP).
Serves on cross-functional teams to raise awareness, drive to results, and resolve issues impacting their assigned customer. ResponsibilitiesDuring customer impacting events, communicate proactively with customer regarding service status, including updates and answers to customer inquiries. Act as an escalation point during events and engage directly with customer representatives, providing incident updates from NCC communications.Serve as customer advocate, technical resource, and subject- matter- expert for internal departments for their assigned customer and develop communication strategies with internal departments by staying well-versed in internal SLA's and operational processes.
Define and help develop custom reporting and presentations to deliver during regular operations review, illustrating network performance; highlighting positive performance trends, and identifying areas for service improvement opportunities.
Partner with Network Control Center (NCC) to identify, create, implement, and track post-mortem analysis and preventive measures and then take the lead in presenting that information to the customer.
Define and communicate key Service Assurance process gaps that will be measured and tracked via Service Improvement Plans (SIP). Participate in both internal and external meetings associated with SIP until initiatives are resolved.Monitor adherence to SLAs and service performance targets, track KPIs, and report on service performance to stakeholders.
Travel is limited at customer or direct reports request (10% of the year).QualificationsBachelor's Degree in Engineering, Telecommunications, or other relative technological field.5+ years of telecom industry experience with knowledge of Voice, Transport, IP, Data, Fiber and Managed Services.
Strong technical and operational background and understanding of troubleshooting and configuration protocols.Strong understanding of operations processes and systems across all internal organizations as well as industry best practices.
Exceptional customer-facing skills with an innate ability to empathize with customers.
Strong analytical skills and ability to convey that information succinctly and clearly.
Strong interpersonal, teamwork, conflict resolution and negotiation skills.
Strong time management, organizational, and prioritization capabilities.
Excellent oral and written communications skills internally and customer-facing.
Well-versed in communicating at both the technician as well as executive levels.
Ability to positively influence and collaborate with stakeholders in other organizations to accomplish objectives while maintaining relationships.
Ability to challenge the status quo with a focus on continuous improvement.
Primarily office environment 8 to 5 with some business travel and after hours support.
Must be willing to work on-call via cell phone, including weekends and holidays.
Highly motivated, self-starter who can thrive independently or in a team environment.
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Knowledge of ITIL Framework and experience with incident management and problem management are helpful.
Ability to adapt to change quickly, as well as manage a high-volume workload efficiently and effectivelyStrong attention to detail and ability to multi-task and prioritizeBase pay range: $66,500 - $105,000, commensurate with experience.#LI-AF1Benefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.