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    Administrative Support Associate - Charlotte, United States - UNC Charlotte

    UNC Charlotte
    UNC Charlotte Charlotte, United States

    2 weeks ago

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    Description
    General Information

    Vacancy Open to All Candidates
    Employment Type Permanent - Full-time
    If time-limited, note appointment end date
    Hours per week 40
    Months per year 12
    Position Number 002567
    NC Salary Grade Equivalency GN04
    Classification Title Administrative Support Associate - Journey
    Working Title Administrative Support Associate
    Salary Range $33,540 - $38,890
    Anticipate Hiring Range $33,540 - $37,000
    FLSA Status Non Exempt
    Division Academic Affairs
    Department College of Health & Human Svc (Col)
    Work Unit College of Health & Human Svc
    Work Schedule
    8:00 am to 5:00 pm; Monday – Friday.
    Position may be eligible for up to 1-2 days of telework once onboarding is complete and with supervisor approval.

    Primary Purpose of Position

    Position provides administrative support to the two Associate Deans, assists the Student Compliance Specialist with affiliation agreement and student compliance verification processes, and serves as an administrative backup to the Executive Assistant to the Dean.

    General administrative duties include initiating transactions and travel processes, work orders, and meeting/event scheduling, course schedule building, support for college-level faculty on-boarding and development initiatives, and support for college-level student affairs processes.

    Student compliance related duties include assistance with routine notifications related to affiliation agreement expiration and renewal, communications regarding liability insurance certificates, and other recurring communications during periods of high demand.

    Minimum Education/Experience

    Required Minimum Qualifications:
    Graduation from high school; or an equivalent combination of education and experience.


    University Preferred Qualifications:


    Graduation from high school, or completion of its equivalency, and two years of office/clerical work experience; or an equivalent combination of training/experience.

    Essential Job Duties
    Provides administrative support to the two Associate Deans.
    Assists the Student Compliance Specialist with affiliation agreement and student compliance verification processes.
    Serves as an administrative backup to the Executive Assistant to the Dean.

    General administrative duties include:


    Initiating transactions and travel processes, work orders, and meeting/event scheduling, course schedule building, support for College-level faculty on-boarding and development initiatives, and support for College-level student affairs processes.


    Student compliance related duties include:


    Assistance with routine notifications related to affiliation agreement expiration and renewal, communications regarding liability insurance certificates, and other recurring communications during periods of high demand.

    Other Work Responsibilities
    Responds to inquiries which require written explanation or interpretation of established policies, procedures and programs.
    Reviews sensitive materials and edits content constructively.

    Applies knowledge and interpretation of policies and procedures to provide positive and supportive communication of information in alignment with preferences of Dean's Office leadership.

    Responds calmly to people under stress or expressing displeasure with situational factors.

    Based on delegated authority from Associate Deans or Student Compliance Specialist, assesses issues, identifies potential solutions, and to provide clear communication regarding steps for resolution.

    Departmental Preferred Experience, Skills, Training/Education
    College Degree preferred.
    Three years of administrative experience, preferably in a higher education setting.
    Advanced skills in excel, Microsoft office programs, Gmail and calendar applications.

    Excellent oral and written communication skills to interact with a variety of consumers (faculty, staff, students, external agencies, visitors, and families).

    Strong attention to detail
    Ability to problem solve and propose solutions.

    Necessary Licenses or Certifications
    Work Location CHHS 476
    Posting date 05/14/2024
    Closing date 05/28/2024
    Proposed Hire Date 07/01/2024
    Contact Information
    Special Notes to Applicants

    UNC Charlotte Benefits Information:
    The finalist may be subject to a criminal background check and/or motor vehicle report.

    Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

    The Search Committee will not contact references without first verifying permission with the finalist.

    Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
    Do not write 'see resume' on your application when completing the job duties section.
    Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
    Please submit a resume and cover letter with your application if requested.

    These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

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