Jobs
>
Pittsburgh

    Senior Associate, Client Service - Pittsburgh, United States - BNY Mellon

    BNY Mellon background
    Full time
    Description
    Overview

    Bring your ideas. Make history.
    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

    With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

    The Treasury Services business with BNY Mellon services the payments, liquidity management and trade financing needs of our clients in the US and internationally, assisting them in their efforts to optimize cash flow, ensure adequate liquidity and manager risk - all essential components to their success.

    We're seeking a future team member for the role of Senior Associate, Client Service to join our Treasury Services team. This role is located in Pittsburgh, PA or Lake Mary, FL - Flex In-Office (3 days in office, 2 days from home a week)

    In this role, you'll make an impact in the following ways:
    • Support clients in addressing and resolving complex operational and technical issues and ensuring requests are executed by having advanced problem-solving skills, judgement, and experience to analyze information.
    • Use developed communication skills to deliver high quality service to clients.
    • Use a CRM platform for all communication with clients.
    • Provide individuals at assigned clients information related to BNY Mellon's products and services representing an array of lines of business and geographies; leverages an in-depth understanding of broader BNY Mellon services and offerings.
    • Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY Mellon.
    • Maybe the central point of contact for business development and assume client onboarding and/or risk management responsibilities.
    • Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
    • Lead and participate in internal activities and initiatives designed to improve the client experience. Helps develop process improvements.

    To be successful in this role, we're seeking the following:
    • Bachelor's degree or the equivalent combination of education and experience is required.
    • 5-7 years of total work experience preferred.

    At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
    • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
    • Bloomberg's Gender Equality Index (GEI)
    • Best Places to Work for Disability Inclusion, Disability: IN - 100% score
    • 100 Best Workplaces for Innovators, Fast Company
    • Human Rights Campaign Foundation, 100% score Corporate Equality Index
    • CDP's Climate Change 'A List'

    Our Benefits:

    BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

    BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

    Employer Description:

    For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

    EEO Statement:

    BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

  • Intepros Consulting

    Client Services

    1 week ago


    Intepros Consulting Pittsburgh, United States

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Client Services Analyst for a critical engagement in Pittsburgh, PA. · This role will assist multiple Operations teams who support Investment Management, Banking ...

  • LanceSoft Inc

    Client Services

    1 week ago


    LanceSoft Inc Pittsburgh, United States

    Job Description: Hours MON-FRIDAY 8:30-5:00 (FLEXIBILE) OT available , position onsite 5 days · This role will assist multiple Operations teams who support Investment Management, Banking and Loan products though out the life of an account. Supporting client facing teams, nationwi ...

  • Intepros Consulting

    Client Services

    1 week ago


    Intepros Consulting Pittsburgh, United States

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Client Services Analyst for a critical engagement in Pittsburgh, PA. · Client Services Job Description: This role will assist multiple Operations teams who suppo ...


  • Tscbank Pittsburgh, United States

    ** Client Service Representative Service** · **Department: Private Bank** · **Location: Pittsburgh, PA** · **Summary of the Position:** · The Client Services Representative supports all client requests originating within the Private Bank Service Team. This position includes w ...


  • BNY Mellon Pittsburgh, United States

    The Client Service Representative is responsible for the servicing of the deposit and loan portfolio of consumer and business clients of National Banking. The CSR will provide premiere customer service via phone, fax and e-mail across all regions. This position supports the timel ...


  • VCA Animal Hospitals Pittsburgh, United States

    VCA Met Vet West Animal Hospital is seeking an experienced Client Service Representative to join our team. Why We Need You. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's Client Service, Representative ...


  • VetJobs Pittsburgh, United States

    Job Description · On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their ...


  • PNC Pittsburgh, United States

    **Position Overview** · Job Description Summary · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplac ...


  • Genesis10 Pittsburgh, United States

    Genesis10 is seeking a Client Services Associate for a 3 month + contract to hire position with a financial services client located in Pittsburgh, PA. · This position pays: $ / hr W2 based on experience. Candidates applying must be a US Citizen or Green Card Holder and able to w ...


  • PNC Bank Pittsburgh, United States

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all Client Service, Associate, Ser ...


  • University of Pittsburgh Pittsburgh, United States

    Health Sciences Information Technology provides technology support for the six schools of the Health Sciences at the University of Pittsburgh. The team works to enhance the IT strategy in the Health Sciences and develop a technology organization and Client Service, Analyst, Healt ...


  • TransPerfect Pittsburgh, United States

    Who We Are · Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services effi ...

  • Intepros Consulting

    Client Services I

    1 week ago


    Intepros Consulting Pittsburgh, United States

    This role will assist multiple Operations teams who support Investment Management, Banking and Loan products though out the life of an account. The functional work performed supports processes related to Account Openings, KYC, Securities Processing, Various Cash Activities, Fees, ...


  • Aveanna Pittsburgh, United States

    Client Service Supervisor · ApplyRefer a FriendBack · Job Details · Requisition #: · 193800 · Location: · Pittsburgh, PA 15233 · Category: · Client Services · Salary: · Starting at $43,000 per year · Position Details · Position Overview · The Client Services Supervisor is primari ...


  • IntePros Pittsburgh, United States

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Client Services Analyst for a critical engagement in Pittsburgh, PA. · This role will assist multiple Operations teams who support Wealth Management, Operations ...


  • IntePros Consulting Pittsburgh, United States

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Client Services Associate for a critical engagement in Pittsburgh, PA.This role will assist multiple Operations teams who support Investment Management, Banking a ...


  • Apex Systems Pittsburgh, United States

    Apex Systems is working to fill an opening with our Client: BNY Mellon Please see the below details and apply if interested. · Client: BNY Mellon · Job Title: Client Service Associate I · Pay Rate: $21 an hour · Shifts: M-F 8am-5pm- Onsite · Location: 500 Ross Street Pitts ...


  • TransPerfect Pittsburgh, United States

    Who We Are · Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services eff ...


  • PNC Pittsburgh, United States

    **Position Overview** · Job Description Summary · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplac ...


  • Broadridge Pittsburgh, United States

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. · Broadridge is growing We are actively seeking a Client Ser ...