- Research and respond to telephone and electronic inquiries from customers.
- Investigate and route complaints from national/local insurance regulators and consumer to appropriate office for resolution.
- Locate claims office staff for insureds and other parties calling to report claims.
- Identify appropriate business or marketing reps for agents seeking appointments.
- Enter inquiry data into tracking system.
- Bachelor's Degree and No prior experience required in the Customer Service area
- High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area
- Experience with Microsoft Office
- Excellent communication skills
- Detail oriented
- Minimum of 6 months of call center experience
-
IT Support Services Consultant
1 week ago
Lockmann Krane International, Inc. Oak Brook, United States**We are seeking "IT Extroverts" to join our growing consulting group** · Our mission is to prime our Clients for progress and growth through expert IT consulting. · We are seeking a qualified, experienced **Support Services Consultant **to join our team. Our Support Services Con ...
-
F & I Customer Support Consultant
6 days ago
Zurich NA Schaumburg, United StatesF & I Customer Support Consultant · 110945 · Zurich is currently looking for an entry level F & I Customer Support Consultant. The Customer Support Consultant will be responsible for processing a high volume of telephone and electronic inquiries from the organization's agents/bro ...
-
Customer Care Consultant Portal Support
6 days ago
Motorola Solutions Schaumburg, United StatesCompany Overview · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. ...
-
Human Resources Coordinator
3 hours ago
RTM Engineering Consultants Schaumburg, United States**_Position: Human Resources Coordinator_** · **_ Location: Schaumburg, IL_** · **_ Years of Experience: Minimum of 3 Years_** · **About RTM**: · RTM Engineering Consultants is an MEP, Civil and Structural engineering firm that goes beyond the conventional consulting role. We for ...
-
Functional Consultant
6 days ago
Vistex BKV Hoffman Estates, United StatesAs a Vistex **Functional Consultant** you are a part of our success story and you support directly on the client's side to create a perfect start with the Vistex-solutions for them. In this role you represent Vistex and assure the clients not only with your wide, specialized know ...
-
Part-Time Microbiologist
6 days ago
Actalent Schaumburg, United States Full timeDescription: · Provide Microbiology support to enable product release · Perform microbiology QC analyses following USP methods. · -Total Aerobic and Anaerobic Plate Count · -Total Yeast and mold count · -Pathogen screening · -Antimicrobial effectiveness testing · -Suitability te ...
-
Microbiologist
6 days ago
Actalent Schaumburg, United States Full timeDescription: · Provide Microbiology support to enable product release on time. · Perform microbiology QC analyses in accordance to USP methods. · Total Aerobic and Anaerobic Plate Count · Total Yeast and mold count · Pathogen screening · Antimicrobial effectiveness testing · Sui ...
-
Telecommunications Sales Firm Schaumburg, United StatesWe are a leading business consultancy in Chicago, is expanding its team to spearhead Verizon's 5G and wireless product and service rollout. We're committed to impacting product success by crafting personalized sales and communication strategies. Our partnership with Verizon under ...
-
Data Analyst
1 day ago
DataDelivers LLC Schaumburg, United States**Data Analyst** · **Strategic Marketing Consulting Team** · This position offers a unique opportunity to touch all facets of marketing campaigns and data analysis. This involves deep understanding of client provided data, strong attention to accuracy, ability to leverage statist ...
-
Hemisphere Educational Travel Schaumburg, United StatesWe're seeking a dynamic Team Member to join our family business at our Schaumburg, IL office. The role involves a diverse range of responsibilities including: · - Assisting Group Travel Consultants in assembling materials for Student Group Tours. · - Providing crucial support for ...
-
Business Development Manager
2 days ago
Corrpro Companies, Inc. Schaumburg, United StatesCorrpro Companies is looking for an experienced Business Development Manager. **This is a remote position but you must live in Illinois, Wisconsin, Iowa, or Minnesota.** · Corrpro, a subsidiary of Azuria Water Solutions Company, is a corrosion engineering, cathodic protection, an ...
-
Executive Search, Full-desk
1 week ago
Hunter Hamilton Schaumburg, United States**Job Summary** · **Essential Duties** · **Your Day-to-Day Leadership includes Activities such as these**: · - This role performs both the sales and recruiting functions, individuals will be required to self-generate executive search roles. · - Responsible for maintenance of thei ...
-
Wellness Coordinator
1 day ago
Marsh McLennan Agency, LLC Schaumburg, United StatesOverview: · The Wellness Coordinator is a team oriented, health and well-being aficionado who is devoted to providing support to the entire Wellness Team and to our clients. With guidance from the senior members of the team, they maintain all initiatives that educate, motivate an ...
-
Physician Liaison- in Schaumburg Area
1 day ago
PT Solutions Physical Therapy Schaumburg, United StatesJob Overview & Responsibilities: · PT Solutions Physical Therapy is a physical therapist-owned, private practice with points of service across the United States. Our therapists strive to serve their clients using research-driven treatments to provide relief and restoration of the ...
-
Talent Acquisition Manager
5 days ago
Sasser Family Holdings Schaumburg, United StatesRecognized as one of Crain's "Best Places to Work in Chicago" as well as a 2022 "Great Places to Work" by the Great Place To Work Institute Inc., Sasser prides itself on supporting an employee-driven, opportunity-based culture that empowers, recognizes, and rewards its employees. ...
-
Insurance Account Position
3 days ago
Brad Sutter - State Farm Agent Schaumburg, United StatesAre you a results-driven individual with a passion for making a positive impact on people's lives? Do you thrive in a fast-paced environment and enjoy building meaningful relationships with customers? If so, we have an incredible opportunity for you Brad Sutter State Farm is seek ...
-
BlueWave Ventures Schaumburg, United StatesAbout Ingenics Consulting: · We are an internationally operating management consulting firm specializing in strategy, holistic transformation, and digitalization. For over 40 years, we have been a cross-industry partner for medium-sized and large companies. Our expertise ranges f ...
-
ZephyrTech Hoffman, United StatesYour tasks: · Creating energy efficiency certificates according to EnEV for residential and non-residential buildings according to DIN and DIN 18599 · Calculation of thermal bridges in 2D and 3D · Preparation of KfW applications and support during implementation · Your profile: · ...
-
Training to become a salesperson
6 days ago
NovaWorks Solutions Hoffman, United StatesTraining as a Salesperson (m/f/d) · Full-time position at Fressnapf Holding SE · • Hermsdorf · Starting immediately in Hermsdorf Fressnapf is more than just a place where products are sold - it's all about creating a happy relationship between humans and animals. We are proud to ...
-
Chief physician
6 days ago
Nexus Dynamics Hoffman, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will learn about exclusive and unpublished positions · You will be relieved by our relocati ...
F & I Customer Support Consultant - Schaumburg, United States - Zurich NA
Description
F & I Customer Support Consultant110945
Zurich is currently looking for an entry level F & I Customer Support Consultant.
The Customer Support Consultant will be responsible for processing a high volume of telephone and electronic inquiries from the organization's agents/brokers, insures, customers, claimants, and prospective customers that may require extensive research to ensure delivery of excellent customer service.
Must be willing to work the following schedule:
Monday - Friday from 10:30am to 7:00pm CST.
This position is a hybrid model that supports a blend of in office and remote work from one of the following office locations: Overland Park, KS or Schaumburg, IL.
In this role, a Customer Support Consultant will be responsible for:
Basic Qualifications:
AND
Preferred Qualifications:
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( ).
A future with Zurich. What can go right when you apply at Zurich?Now is the time to move forward and make a difference.
At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together.
As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience.
Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals.
We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business.As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.
Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere ) to learn more.As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here.
Taken together, diversity and inclusion bring us closer to our common goal:
exceeding our customers' expectations.
Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status.
EOE disability/vetZurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg, AM - Overland Park
Remote Working:
Hybrid
Schedule:
Full Time
Employment Sponsorship Offered:
No
Linkedin Recruiter Tag:
#LI-MM1 #LI-HYBRID