- Master's degree in a healthcare related field.
- Three (3) years of project management experience.
- Data analytics experience.
- Strong proficiency in Microsoft Word, Excel, and PowerPoint.
- Outstanding interpersonal and organizational skills.
- Evaluate Develop and implement service quality assurance policies and procedures.
- Maintain quality control procedures and monitor to identify and address quality issues.
- Gathers, validates, and analyzes data for monitoring of processes and outcomes performance metrics to identify opportunities for enhancing service outcomes, client satisfaction, and operational efficiency.
- Administrative management of social work staff.
- Establish and maintain network within professional transplant organizations seeking partnership opportunities that align with The Living Bank's mission.
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Services Support - Houston, United States - The Living Bank
Description
Job Description
Job DescriptionSalary: Commensurate with experience.The Living Bank is a 501(c)3 organization established in 1968 as the first organ donor registry in the Nation.
Today, our mission is to eliminate the shortage of organs for lifesaving transplants by being a trusted education resource for living organ donation and the leading provider of advocacy services for living donors.
Since 2009, we have had the unique opportunity to locally serve four world class transplant programs in the Texas Medical Center, providing Independent Living Donor Advocate (ILDA) social work services. This foundation led us to provide services to live donor programs throughout the U.S. via telehealth.
Services Support & Project Manager
The Living Bank seeks an individual who will thrive in a dynamic, transitional environment as our service offerings expand. Work collaboratively in a supportive, inclusive work environment with the CEO to realize the exciting opportunities ahead. Be a part of our innovative approach to provide the best care and support to living organ donors.
Your focus will be on driving operational excellence, optimizing resource utilization, and enhancing service outcomes across programs. Additionally you will be responsible for providing administrative support to our clinical team to ensure the efficient and effective delivery of services.
Preferred Qualifications
Qualifications
Responsibilities
Project Management - Performance Quality and Data Analytics
Service Support
Physical Requirements
Must have the ability to lift moderately heavy objects up to 10lbs. and perform duties requiring extensive maneuverability and normal strength.