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    Property Manager - Greenville, United States - Crown Property Services, LLC

    Crown Property Services, LLC
    Crown Property Services, LLC Greenville, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    POSITION SUMMARY:

    The Apartment Property Manager manages the apartment community as a complete business unit in order to achieve operational and financial results. They train, supervise and mentor a team of Leasing Consultants and Maintenance staff to uphold the company's policies for leasing, marketing, accounting, property appearance, and resident customer service.

    Responsibilities:

    • • Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
    • Plans and conducts weekly staff meetings.
    • Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
    • Provides team leadership and focus; holds staff accountable for results.
    • Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
    • Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
    • Schedules staff; plans for vacations and business requirements.
    • Oversees/directs local marketing strategy for property; works with corporate Marketing team.
    • Stays current on relevant market issues and competitive information.
    • Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures.
    • Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
    • Assists in the preparation of the operational budget.
    • Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn't meet standards.

    CUSTOMER SERVICE RESPONSIBILITIES:

    • Communicate with residents and prospects in a professional manner.
    • Read and/or listen to resident requests/complaints.
    • Receive resident complaints in a calm, open, and professional manner.
    • Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.

    Qualifications:

    • 3-5 years of experience in property management.
    • Local market experience with proven history in customer service, negotiation, and property marketing.
    • Certified Property Manager (CPM), Certified Apartment Manager (CAM) certification(s) strongly preferred.
    • Yardi experience preferred.
    • Attention to detail, organizational, prioritization and multi-tasking skills necessary.

    Benefits:

    • Growth opportunities
    • Pay: $46, ,000 plus bonuses
    • Medical/Dental/Vision Insurance
    • 401k Plan
    • PTO as soon as 60 days
    • Paid time off
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