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    Senior Systems Engineer - San Diego, United States - Managed Solution

    Managed Solution
    Managed Solution San Diego, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    Why clients love us:

    We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives.

    We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego.

    As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts The value you'll bring:

    As a member of our Professional Services department, the Senior Systems Engineer (Modern Workplace Automation) helps design and deliver scopes of work related to client IT environments, with a strong emphasis on Microsoft Modern Workplace and Automation technologies.

    This position is highly customer-facing, works across a broad range of customer environments/industries, and has a strong focus on providing exceptional customer experiences and business outcomes.


    They are responsible for the following essential duties:
    Responsible for planning, delivering, and leading Microsoft365 migrations across full stack of Modern Workplace Responsible for designing, implementing, and remedying complex technology solutions in one or more of the following subject matter expert areas:

    Cloud Technology:
    Provides project design implementation tasks and high-level troubleshooting for public, private, and hybrid cloud infrastructure, including Azure, AWS, Microsoft365, with a strong focus on migrations


    Exchange/Messaging :
    Provides design, implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Microsoft365.

    Windows Servers :
    Provides project design implementation, and high-level troubleshooting for infrastructure, including Windows Server (2019, 2016, 2012 R2, 2012, 2008 R2, 2003) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop, and Azure Virtual Desktop


    Active Directory :

    Provides project design implementation and high-level troubleshooting for Active Directory, including Azure Active Directory (Intra AD), Intune, AutoPilot, Group Policy, Access/Identity Management, AADS, Federation Services, Domain Controllers, etc.

    for medium to enterprise environments.


    Networking :

    Provides project design implementation and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc.

    in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).

    Provides senior consultative services and project work for Professional Services clients with a particular focus in Modern Workplace and Automation:

    Defines and completes project tasks, including scripting, related to workplace automation, leveraging Intune, SharePoint, Viva, Microsoft Fabric (PowerApps, Power Automate, Power Platform), etc.

    Responsible for designing, creating, and managing automated workflows to streamline client and internal business processes. Develops custom business applications using Power Apps in alignment with client/internal requirements. Creating interactive reports and dashboards with Power BI for data visualization.

    Successfully ties together multiple data sets from various sources, including the development of custom connectors for third-party or in-house APIs.

    Develops and presents proofs of concepts to project stakeholders.

    Utilizes Power Virtual Agents to create AI-powered chatbots and virtual assistants to function in accordance with client/scope parameters, including those related to data security and other governance requirements.

    Provides technical support and maintenance for Power Platform environments.

    Acts as a presales consult to help a client identify appropriate solutions, determine project scope, tasks, and budget requirements for Professional Services engagements, interfacing directly with sales team members as well as clients/prospects to understand existing environments, client goals/business objectives, and outline a solution.

    Scoping work may be limited to Rough Orders of Magnitude or smaller scale projects where a Solution Architect skillset is not required, or the Senior Systems Engineer may work in coordination with a Solutions Architect/Director to ensure appropriate scoping.

    Acts as project lead for assigned projects within the Modern Workplace Automation focus area, directing others in completing project tasks according to project scopes; working with Project Managers or Sales to resolve potential/actual risks; and otherwise ensuring the successful delivery of services.

    Acts as a mentor to help develop the skillsets of Project Engineers and others, developing and delivering trainings; assisting on completion of project tasks; and otherwise helping support the success of other team members.

    May be responsible for developing and delivering effective customer or internal workshops/bootcamp sessions related to Modern Workplace and Automation, independently or in coordination with others as assigned.

    Completes additional, related responsibilities as assigned. Complies with all company policies, client security policies, and maintains strict confidentiality. PI6030b57f7d
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