- Identify and request documents as needed for products and services
- Effective follow-up on outstanding documentation
- Outreach to insurance payers
- Outreach to primary care physicians
- Coordination of outreach to patients or responsible parties
- Coordination of outreach to Sales
- Calling responsible parties, facilities for needed assistance
- Calling, faxing to insurance companies for prior authorization approvals when needed
- Manage documents in queue to ensure:
- All outstanding items are followed-up on appropriately
- Deadlines for service are met
- Pipeline on DME items is efficient
- Billing criteria are met
- Update computer system as required for documentation tracking, service delivery, etc.
- Send all necessary paper work to providers for ordering of hardware items
- Scan original documents into the computer system and attach to appropriate patient record
- Coordinate and complete documentation mailings as necessary
- Order DME items from lab(s) as appropriate/required; includes requesting documentation
- Update managers/supervisors with feedback from customers to improve services or provide recognition of staff members
- Other duties and tasks may be assigned as appropriate or necessary
- Ability to sit for long periods of time
- Ability to use office equipment such as computer, phone, fax, and copier
- Ability to lift up to 10 lbs occasionally for duties related to office work
-
Member Care Specialist
3 weeks ago
BJ's Wholesale Club, Inc. Marlborough, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
-
Client Care Specialist
2 weeks ago
MSPCA-Angell Waltham, United States**_This is a full time position, 40 hours per week with rotating holidays._** · Do you have a passion for customer service and happen to love animals? If you have experience as a receptionist or in customer service, you may be interested in our position with **MSPCA-Angell West i ...
-
Plant Health Care Specialist
1 week ago
SavATree Medfield, United States**Job Summary**: The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. They are our team of "detectives"; looking at each plant disease/infest ...
-
Customer Care Specialist
2 weeks ago
Altor Solutions Northbridge, United States: · **Job Title**: Customer Care Specialist · **Reports to**:Customer Care Manager · **FLSA Status**: Salary Non Exempt · **Travel**:Travel requirement 10-15% · **Summary**: · Reporting to the Customer Care Manager, the Customer Care Specialist (CCS) is expected to be knowledgeab ...
-
Animal Care Specialist
2 weeks ago
Charles River Laboratories Worcester, United StatesWe are seeking a **Animal Care Specialist I, Pharmacology** for our **Discovery site** located in **Worcester, MA.** · As an Animal Care Specialist you will be responsible for the care of animals at our Discovery site, having responsibilities that include, feeding/watering, sanit ...
-
Lawn Care Specialist
2 weeks ago
Downer Brothers Landscaping, Inc. North Andover, United StatesDowner Brothers Landscaping, Inc. is a full-service landscaping company looking for a Lawn Care Specialist to join our team · **Duties and Responsibilities** · - Completes turf-care related tasks including lawn aeration and overseeding. · - Administers correct handling, transport ...
-
Client Care Specialist
1 week ago
The Pets Vet North End Boston, United StatesThe Pet's Vet North End is a vibrant and growing practice in the heart of downtown Boston. Our location spans two pet filled neighborhoods - the established and historic North End and the boisterous and rapidly growing West End. The practice opened in October 2020 and is state of ...
-
Patient Care Specialist
1 week ago
Sentara Healthcare Suffolk, United States**Benefits**: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. · Our success is supported by ...
-
Intensive Care Specialist
3 weeks ago
Stellar Enterprises Mendon, United States"WITH A COMPANY VEHICLE FROM INCARE, YOU STAY MOBILE BOTH PROFESSIONALLY AND PRIVATELY Are you looking for a new professional challenge in a motivated and dedicated team? Do you want to stay flexible and mobile despite bus and train cancellations? Then you've come to the right pl ...
-
Lawn Care Specialist
1 week ago
Bartlett Tree Experts Ashland, United StatesOur experienced team of turf care professionals will provide hands-on training to ensure your success. As a Lawn Care Specialist, you will play an important role in:Monitoring, diagnosing, and treating insects, weeds, and diseases. Applying fertilize Specialist, Crew Leader, Heal ...
-
Client Care Specialist
1 week ago
MSPCA Angell Jamaica Plain, United StatesThis is a full time position 40 hours a week; 4 ten hour days, Day and Evening Shift Available · Do you have a passion for customer service and happen to love animals? If you have experience as a receptionist or in customer service, you may be interested in our position with MSP ...
-
Client Care Specialist
1 week ago
MSPCA Angell Jamaica Plain, United StatesThis is a full time position 40 hours a week; 4 ten hour days, Day and Evening Shift AvailableDo you have a passion for customer service and happen to love animals? If you have experience as a receptionist or in customer service, you may be interested in our position with MSPCA-A ...
-
Automotive Client Care Specialist
2 weeks ago
Herb Chambers Norwood, United States**Herb Chambers Volvo Cars Norwood** is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department. · This position will be responsible for handling internet leads, inbound phone calls and customer retention. · Job Responsibilities: · - ...
-
Lawn Care Specialist
1 week ago
Knewin Ashland, United StatesOverview We are seeking a Lawn Care Specialist to work in our growing turf care department.If you are looking for a company that can cross-train you in turf and tree care, this position is for you As a Lawn Care Specialist, you will be responsible for providing professional lawn ...
-
Lawn Care Specialist
4 days ago
Bartlett Tree Experts Ashland, United StatesOverview: · We are seeking a Lawn Care Specialist to work in our growing turf care department. · If you are looking for a company that can cross-train you in turf and tree care, this position is for you As a Lawn Care Specialist, you will be responsible for providing profession ...
-
Lawn Care Specialist
1 week ago
Bartlett Tree Experts Ashland, United StatesOverview: · We are seeking a Lawn Care Specialist to work in our growing turf care department. · If you are looking for a company that can cross-train you in turf and tree care, this position is for you As a Lawn Care Specialist, you will be responsible for providing profession ...
-
Memory Care Activity Specialist
2 weeks ago
Atria Senior Living - Marland Place Andover, United StatesOverview: · We create communities where employees thrive in their work, helping our residents thrive in their homes. · We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order ...
-
Certified Diabetes Care and Education Specialist
3 weeks ago
Signature Healthcare Brockton, United States**Signature Healthcare · - Brockton Hospital is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specia ...
-
Nursing specialist in elderly care
3 weeks ago
NovaTech Solutions Bridgewater, United StatesAbout Ev. Johanneswerk gGmbH: · At Ev. Johanneswerk, we all work together for a common good: we care for and support people in need. Around 7,300 employees contribute to this in over 70 facilities for elderly care, integration assistance, as well as in our clinics and daycares. · ...
-
entry-level priority care specialist
3 weeks ago
HealthDrive Framingham, MA , USA, United StatesHealthDrive is seeking an enthusiastic entry-level, full-time Priority Care Specialist to join our team The Priority Care Specialist is responsible for the effective procurement and follow-up on documentation required for products and services to be rendered to patients. · We are ...
entry-level priority care specialist - Framingham, MA , USA, United States - HealthDrive Corporation
Description
Overview
HealthDrive is seeking an enthusiastic entry-level, full-time Priority Care Specialist to join our team The Priority Care Specialist is responsible for the effective procurement and follow-up on documentation required for products and services to be rendered to patients.
What's in it for you:
PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.
HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities.
Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve.
HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today
Responsibilities
Tasks include:
Skills & Specifications
This individual must have excellent interpersonal skills and a strong ability to communicate both verbally and in writing. The Priority Care Specialist must be a creative problem-solver and have the ability to follow up consistently and diligently. Be highly organized and professional. Have an ability to pay close attention to detail. Be comfortable in speaking with providers, vendors, customers, and responsible parties as needed. Must be able to work in a fast-paced environment. Ability to navigate in all HealthDrive operating systems. This individual should be self-motivated and have the ability to work effectively with minimal supervision.
Physical Requirements
To qualify for this role the individual must have a minimum of an Associate's Degree or equivalent work experience.
Work Environment
Office setting. Desk/Computer/General Office Equipment. The noise level in this work environment is usually light to moderate.
