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Desktop Support
1 week ago
AMS Staffing Inc. Louisville, United StatesPlease send your resume in WORD format should you be interested in the following Desktop Support Specialist position located in Cincinnati, OH. This is a full-time, direct-hire position with a salary range of $50-55K with awesome benefits. If you are not interested in this positi ...
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Desktop Support Technician
5 days ago
Stability Technology Mount Washington, United StatesWe are seeking a highly motivated and experienced Desktop Support Technician to join our team. The ideal candidate will have experience with IMACD-Installations, Move, Adds, Change and Decommissions procedures, as well as strong problem-solving skills and the ability to work well ...
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IT Desktop Support Technician
3 days ago
F2Onsite Bardstown, United StatesJob Description · Job DescriptionJob Summary · Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. · Responsibilities · • Performs bas ...
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Desktop Support Technician
6 days ago
F2OnSite Bardstown, United StatesDesktop Support/PC Deployment Technician - Lexington, KY · Start ASAP - project runs through June 2024 · Monday-Friday - 40 hrs. - 8am-5pm · Must be ok with local travel and able to work independently · Technician must have experience with deployments of devices, PC setups and m ...
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Desktop Support Technician
4 days ago
F2OnSite Bardstown, United StatesJob Description · Job Description · Job Summary · Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. · Responsibilities · • Perfor ...
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Desktop Support Specialist
2 days ago
Glowtouch technologies Louisville, United StatesPosition: Desktop Support Specialist Location: Louisville, KY · Job Id: 867 # of Openings: 1 GlowTouch is looking for extraordinary IT Helpdesk Support Specialist to join our motivated and ambitious IT team. Join us in our contact center and seize the opportunities of persona ...
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Desktop Support Engineer
2 days ago
Dine Development Corporation Fort Meade, United StatesJob Summary: · Dine Development Corporation / NOVA-Dine is seeking a Desktop Support Technician to join our growing team at Ft. Meade. This position will be supporting the Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to ...
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Desktop Support Specialist
5 days ago
AMS Staffing, Inc. Louisville, United StatesJob Description · Job DescriptionPlease send your resume in WORD format should you be interested in the followingDesktop Support Specialist position located in Cincinnati, OH. This is a full-time, direct-hire position with a salary range of $50-55K with awesome benefits. If you a ...
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Desktop Support Technician
5 days ago
Cynet Systems Louisville, United StatesJob Description: Excellent customer service and communication skills. · Computer equipment configuration, setup, and installation. · Experience in ticketing software (preferably ServiceNow). · bility to work under pressure. · Hardware and software experience. · ...
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Desktop Support Specialist-1788794
2 days ago
AMS Staffing Inc. Louisville, United StatesPlease send your resume in WORD format should you be interested in the following Desktop Support Specialist position located in Cincinnati, OH. This is a full-time, direct-hire position with a salary range of $50-55K with awesome benefits. If you are not interested in this positi ...
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Desktop Support in Louisville, Kentucky
5 days ago
Desktop & Depot Support Louisville, United StatesJob Description · Job DescriptionDescription:Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match · Opportunity: · Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as ...
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Technical and Desktop Support Specialist
4 days ago
Frost Brown Todd Louisville, United StatesFrost Brown Todd LLP is currently searching for a Technical & Desktop Support Specialist to join our Louisville Office. · Job Responsibilities Include: · Working closely with other members of the Applications and Support teams to resolve technical issues. · Providing second-ti ...
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Technical and Desktop Support Specialist
5 days ago
Frost Brown Todd LLP Louisville, United StatesJob Description · Job DescriptionFrost Brown Todd LLP is currently searching for a Technical & Desktop Support Specialist to join our Louisville Office. · Job Responsibilities Include: · Working closely with other members of the Applications and Support teams to resolve technical ...
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Desktop Support Engineer/ONSITE
7 hours ago
TEKsystems Louisville, United States: · Our client is seeking an Information Technology Support Specialist to perform · analytical, technical, and administrative work in the planning and installation of new and existing personal · devices and workstations. This position will require someone who is organized to prio ...
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System Engineer
14 hours ago
Crimson Enterprises Hardin, United States(Reference number) · KDO is a forward-thinking IT company in the municipal environment, familiar with the latest technologies and specialized applications. As an employer based in the heart of Oldenburg, we stand for security, flexibility, and a respectful and helpful working env ...
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Programmer (unlimited)
1 day ago
Crimson Solutions Spencer, United StatesWe are currently seeking an Application Developer / Programmer (m/f/d) for our client in the engineering services industry in Leipzig, to start as soon as possible on a full-time permanent basis. · Our offer: · ~ Direct and permanent employment with our client · ~ 30 days of v ...
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Level 2 Deskside Support Technician
1 day ago
eXcell Louisville, United StatesTake your career to the next level with · eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. · Our client has a brand new opportunity for a qualified Level 2 Deskside Support Technician to ...
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Hardware Technician
5 days ago
TEKsystems Louisville, United StatesJob Description · Job DescriptionAccount name · International Business Machines Corporation · End Client (if different from Account) · Duration · 3 · Duration Unit · Month(s) · Req Description · Description · Resource will provide Windows 7 and Windows 10 Deskside/Netwok Support ...
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Systems Administrator
17 hours ago
Pomeroy Louisville, United StatesWe are currently seeking an Active Directory Administrator in Louisville, KY. The Active Directory Administrator will provide excellent service and meet client needs while offering effective technological solutions to the organization with a focus on Active Directory and M365 Adm ...
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Hardware Technician-entry level
5 days ago
TEKsystems Louisville, United StatesJob Description · Job Description Duration · 6 Month · Req Description · Description · Expertly diagnoses and repairs product per instructions for multiple products and/or business units. Is able and willing to work across multiple · business units, as directed, in order to ensur ...
Desktop Support - Brooks, United States - Tanisha Systems
Description
Endpoint Support Technician
100 Precent Onsite Brooks KY- 40109
Contract to Hire
Sr
Deskside / Endpoint support Technician - Job Description
As an Endpoint/Deskside technician, you will be responsible to solve client issues in an effective and timely manner as prescribed in Service Level Agreement (SLA)
If you want to thrive in a dynamic & collaborative workplace, Zensar provides an environment where you will be challenged and inspired every single day
And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here.
Responsibilities:
Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching.
Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams.
Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals.
Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams.
Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baseliningImage computers and ship them to end users
Basic breakfix to repair Dell devices
Support automated management process for employee endpoints, providing them a seamless and efficient end-user experience to enable productivity.
Monitor and analyze gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.
Basic MacOS troubleshootingLoading images onto Apple devices.
Required Technical and Professional Expertise
4 + years experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint.
and technologies such as AD, DNS, Exchange, and Citrix.2 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune.
Basic experience in troubleshooting and working with Apple devices is an added advantage.
Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments.
Understanding of Windows 10 new features, feature updates, and industry best practice processes.
Understanding of Microsoft Patching Cycles & Policies, best practice processes
(ex
WSUS, Win10 Update Rings)
Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot)
Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction.
Active technical certifications would be an asset.
ITIL-Foundation and Agile experience an asset.
Physical Requirements for Endpoint role :
The ability to lift 25/50 pounds regularly
Moving Monitor/Printers boxes.
The ability to move safely over uneven terrain or in confined spaces
Running cables at desk locations.
Preferred Technical and Professional Expertise
Exceptional verbal and communication skills
Unparalleled Listening and Comprehension capabilities
Proven service industry front line experience with handling high value/critical customers
Ability to type 35-40 words per minute to capture important details on a call for documentation