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Carrollton

    Rely Radiology Support Specialist - Carrollton, United States - TridentCare

    TridentCare
    TridentCare Carrollton, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Full Time Position: Thursday, Friday, Saturday, Sunday :ama-:pm

  • Contact doctors via email and phone to read cases as needed.
  • Notification to customers when cases are delayed with estimated completion time if known.
  • Monitors the delivery of x-ray reports delivered via fax.
  • Relays verbal x-ray results on critical findings to the ordering facility and/or physician.
  • Documents, researches, and resolves customer issues using the computer system.
  • Upholds client and patient confidentiality at all times.
  • Maintains training manuals and disseminates new policies or procedures or changes to same.
  • Maintains regular consistent attendance, punctuality, and personal appearance.
  • Adheres to all company regulations as stated in the company handbook.
  • Create and manage the Support Specialists staffing schedules.
  • Approve and schedule PTO and Vacation requests from employees.
  • Train and supervise Support Specialists and assist with reviews.
  • Rotate schedule as needed to work with every shift to observe performance and train staff.
  • Answer general questions and assist other staff throughout the shift.
  • Provide assistance off hours by phone as needed.
  • Communicate with the IT department regarding the status of the systems and development and testing of new programming.

    • Other duties as assigned.

    DL

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